ASR Gearbox Repairs Avaliações 

Good service and support from the start provided by technical advisor, Sonny, with clear and regular communications throughout the vehicle recovery and diagnostic process. There was no pressure to accept the repair quote given which I didn't in the end after considering the age and very high mileage of my vehicle versus the cost of repair. Even the salvaging advice given was appreciated. Thanks, Sonny.

Our Ford had a problem with the gearbox. The pick up was on time. Assessment of the work was done and a price was given very quickly. There was no hard sell for the work to be done.We ended up selling the car to ASR as the car wasn't worth the repair and they paid more than we were expecting. I have called several times and they have always been very polite and helpful.

Chris from ASR gearbox repairs made the whole operation smooth and understandable, from the car being picked until it was returned, fully fixed. A1 service.

Fab company. Picked up my car, fixed it, dropped it back. Clearly explained everything start to finish. Chris gave exemplary customer service. Highly recommend 🙂

Was recommended ASAR TRANSMISSION to repair my transmission to my bmw m3 sport. Lower gear box , spoke to James, who had the time to explain the whole process from collection, repair and redelivery, to my door step, he carried the work out via RAC warranty., I was in communication with James giving me updates and it was so reassuring, 4 days later Asar rang (james) to say my car was being delivered the following day, and there it was!!! A great thank you James and the team, proper professional service, no dramas, car running like a dream. Well done 👏 credit to your company. Morris

ASR provided a detailed diagnosis, cost estimate and comprehensive repair. In addition they provided a video of the work done and further options to demonstrate clearly what had been accomplished. The pick-up and delivery service made the whole experience straight forward.

Absolutely polite and very helpful. Fixed it within days and it was very quick. I’ll definitely recommend going to them. Proper chaps. Jay really helped me a lot

Positive
Gearbox seems repaired so far, following a complete loss of drive. Having read the reviews (too late) I think this could be just a booking service for real garages.

Negative.
Despite repeated chases from me to ensure they contacted the warranty company to ensure it was done by the book, they did not adequately. Informing me weeks later when the work was complete and payment due having sent no evidence to me or the warranty company.

Hence the warranty claim was rejected leaving me with a bill over £8,000.

Sadly I was abroad 3 weeks of the time, and also lost a family member too, so could not dedicate more time to this.

Sonny was very helpful and explained everything. Plus sent me pictures and done a video for me. Ai rate ASR as a very professional company who use genuine or better parts than original. So if they do a job it is built to last. Ai now says because I had my Audi A3 1.8tfsi dsg gearbox done by ASR it will last another 100k or more as all the parts have been vastly improved. I had my clutch plates changed to get rid of the shudder, plus they noticed a crank seals leaking. That seal alone has increased my oil consumption by 70% before I was topping up with oil every 300 miles. Now done 700 and the oil is still at the top of the stick. They also saved my mechatronic unit and just replaced a few modules. Cost was just over 2.4k included, diagnosis, pick up and redelivery, reprogramming and all parts and labour. Plus you get a 12 month warranty. So all in all if you want a proper professional job done ASR in my experience is worth every penny.

First Rate Experience. My Beloved golf GTI MK1 Cabrio required a full gearbox overhaul. Having decided that this was the company to use I was kept up to date from start to finish via James and informed of additional costs through out. The original quote was exceeded but not by rip off standards. More to do with quality of work and parts required. Again I could have gone cheaper else where but as an electrical engineer myself I find myself frequently having to go over other electrical engineers work completed on the cheap. The car was returned a few weeks ago and I have only just managed to give her a full run out today. Thank you all so very much for all the work done to put a huge smile on my face. Really appreciate everything that was done. thank you all. kind Regards Kenny.

We were really happy with the way Elliot kept intouch and informed us all the way through to the collection and return of my vehicle as well would like yo say thankyou 😉 😊

My experience from start to finish was excellent. Communication was amazing and always kept up to date. 100% would recommend anyone to use them.

The communication and efficiency in explaining the process of my car repair from the beginning.

Recently enquired about my Golf R, but was put off by the fact they wouldn't tell me the location of the garage my car would be sent to, which appears to be an issue faced by others even AFTER booking and collection.

I decided to look into the website a little further after this, and was then concerned that the website claims ASR has 25 years of experience, but the company wasn't incorporated on Companies House until 2022 and the listed owners themselves are only in their twenties. There's no published records of there being any predecessor company or owners.

The combination of the two just seemed odd to me, and so was enough to encourage me away from using their services.

I can't comment on their actual workmanship.

I contacted ASR online regarding a query on my daughter's FIAT 500 automatic gearbox, fully expecting a deafening silence as is the norm.

I was then happily surprised to receive a call from the delightful Elliot, offering me (and Kate) access to his knowledge and expertise.

Even when I informed Elliot we had made other arrangements, he was polite and understanding, and continued to offer his help if required.

Dear on line businesses...why can't you all be like Elliot and ASR?

Great experience working with ASR Gearboxes. Communication throughout was excellent, support was prompt and helpful, and they were genuinely easy to deal with from start to finish. Clear updates, professional service and no unnecessary hassle. Would happily recommend.

Rockie at ASR gearboxes was very helpful and kept in touch throughout the rebuild of my DSG GEARBOX. THANKYOU for your professionalism.
My vehicle is now running smoothly and quite
Thanks again I Recommend ASR every time
Kevin Turrell & Bev Moore

I found this company to be very professional and kept me up to date with everything that needed doing to my car. They collected my car and delivered it back to me when repaired. Elliot was very polite and was always available to answer questions.

Good honest reliable company communication was excellent free vehicle collection and delivery and collection driver rang with times and he arrived on time each way ,
Received a quote before starting the repair and no hidden extra charges and professional polite staff absolutely outstanding experience
Thank you

Great service, contacted ASR and spoke to Elliot who arranged everything for me, he kept me informed and up to date throughout the whole process. Seamless and professional from start to finish.