Gerry is very caring and professional as well as being very knowledgeable about deafness & hearing loss. He thoroughly checked my ears and hearing. My hearing had gone down slightly in one ear and he... Ver mais
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I have been going to Audika, Norwich for a number of years and have always found that the service I receive has been excellent. The receptionist is very welcoming and Jerry who is the audiologist is v... Ver mais
Am incredibly impressed by Hidden Hearing Norwich’s Ear Care nurse Diane Dorr. She has taken immense time and professionalism with my issues and cleans not only the ear canal (as one would expect) bu... Ver mais
Excellent service, friendly, caring & professional at all times. Always a warm friendly welcome from Faye & superb treatment from Diane. Their micro-suction ear treatment is the most advanced as a cam... Ver mais
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Superb
Superb, looked after really well and put at ease with everything explained.After 3 weeks of suffering (and bad advice) i now feel liberated. Plus i got a free hug. Many thanks again!!
Had a great time at hidden hearing
Had a great time at hidden hearing, otolaryngologist was very friendly and reassuring. Explained good future care for my ear health, and the process was simple and quick.
Excellent, 5 star
Excellent service, and couldn't have asked for a more caring and attentive professional than Diane, who went above and beyond to help me with my hearing issues and wax removal. I felt very comfortable and in safe hands as she took me through the whole process and explained every step along the way. I would absolutely come back here if I ever needed to.
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AUDIOLOGIST informative, but.
Audiologist was informative and helpful, some equipment didn't work, this made the practice look unprofessional which didn't give me confidence in this company.
Had a follow up call from Hiddenhearing customer service, a very helpful English lady with well spoken English accent I clearly understood, helpful in building my confidence in this company, took on board my 3 star review and subsequent comments and questions to relay back to the company, just to be clear that the hearing aids offered were of the highest quality and did perform very well compared to others I have trialled, my review was for the equipment used in hearing test not for the hearing aids themselves which were the only ones that filted out the distracting background to a degree that conversation was understood but didn't block background noise completely so I was still aware of surroundings, I do feel these are the best quality available so far but at the moment unaffordable for me.

Resposta da Audika - Norwich
Great and reassuring experience
Seen on time.
Very informative and thorough.
I was expecting some sales pressure but presently surprised at the honesty and if you don’t need or not suitable (yet); sorted.
Would definitely make a follow-up appointment at the recommended interval.
Visited today for a last minute hearing…
Visited today for a last minute hearing test and ear wax removal, not only fitted me in at the very last minute but were able to thoroughly and professionally help and left me feeling wonderful. Thank you
Best experience for hearing test
Very caring and explained everything really well. Brilliant service 😊
This was my first annual check
This was my first annual check. I’ve been really pleased with my new hearing aids. I’ve used aids for several years but these were the first set from Hidden Hearing. I wished I had found them a long time ago. I had a quick retest and Jerry made a few minor tweaks and they are now even better. They give excellent, friendly and skilled service and I would definitely recommend them.
My hearing test was on time at North…
My hearing test was on time at North Walsham. The test seemed very thorough an was explained very well by Jeremy. My test results were shown to me and explained.
I was able to try some hearing aids which did make some improvements.
Amazing Service and Products
Jerry is an asset to the Company. We were educated (in his jovial and friendly but highly professional way) about the human ear and how the tech available can (and does, by the way) help restore *your* hearing specifically.
Amazing service and (my bad - I've forgotten her name) the receptionist was equally as helpful and friendly. They probably would not want it - but I could have stayed longer!
Outcome: my husbands hearing is restored with clarity and in comfort.
Thank you Norwich branch.
Jerry at Norwich was excellent
Jerry at Norwich was excellent, friendly and knowledgeable. recommended
Jerry at Norwich branch is a star!
Visited the Norwich branch this morning with my husband who has been suffering with loss of hearing and tinnitus for several years. We met the most informative and interesting chap called Jerry Eldridge. He was absolutely brilliant and made everything so easy to understand. Jerry went through all the tests and different hearing aids available, he explained everything and hubby was very satisfied with the results.

Resposta da Audika - Norwich
Hidden Hearing Norwich
Hidden Hearing Norwich , Leanne the receptionist always willing and happy to help, Audiologists are both brilliant,nothing is too much trouble. I would never go anywhere else 👏👏👏👏👏👏👏👏👏👏

Resposta da Audika - Norwich
Friendly, thorough and efficient service
My 94-year-old mother-in-law has severe hearing loss and has struggled with previous hearing aids and providers. Jeremy was very thorough in testing and patiently explaining the pros and cons of options in her situation, and in following up to ensure that she was settling in well with her chosen aids. I would definitely recommend this company.

Resposta da Audika - Norwich
My hearing is good again
The nurse was professional and kind. She spotted the dead skin blocking my ear drum and problem out.
Excellent service
Excellent service, quick and efficient. They also helped me rebook my initial appointment with minimum fuss, and the staff are always polite and friendly.
I am very pleased with my visit.
I am very pleased with my visit to this facility. The gentleman who served me was very professional and friendly. He tested my hearing and explained my problem clearly and understandably. He showed me 3 types of hearing aids that he can offer me. Although I have not decided on any of them yet, I left Hidden Hearing satisfied.
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