After multiple E-mails and 6 calls to their team, I'm stuck with a $4K monitor that was delivered in horrendous condition. I followed their freight claim process, cannot get a call back or status u... Ver mais
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Veja o que dizem as avaliações
I ordered an HDTV from these guys because they had the cheapest price I could find on the model I was looking for. Before shipping the order, a representative named William called me and *insisted* th... Ver mais
As I shopped and compared pricing from different web sites I decited to call before ordering .. The gentleman who I spoke to on the phone answered all my questions and eased my concerns. I ordered my... Ver mais
Ordered Denon AV receiver online. After more than two weeks now the UPS tracking still shows it's being processed. Sent an email to their support team and no response. I finally called the customer se... Ver mais
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Não respondeu a avaliações negativas
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great product + great experience = more business from all of my friends and family
Extremely happy customer with my tv purchase!
Delighted!
I called in with a few questions about a digital camera. Salesperson was very knowledgeable and helped me get an even better deal plus got me upgraded shipping at no charge. I ordered in the late morning and it was already marked as shipped by 3pm. Can't wait to get my new camera!
I had the best customer service experience with Mike!
I'm so happy I went with these guys to help me pick out and instally my new home entertainments system. The first thing that impressed me was the service. Not pushy at all, just nice and knowledgeable. I ended up buying a great system based on their recommendations. It was installed a few days later and everything went really smooth. Everything was set up quickly and efficiently , including hanging the TV and placing the speakers and sub-woofer perfectly. All around great service.
Customer service well above standard
Bought a digital camera. Great emails back & forth. I am a lady of advanced age & need customer service by people who take time for me to explain questions.
pleased customer
I am a pleased customer. I recently had to coordinate the delivery of a new flatscreen TV for my dad's "man cave" in the basement. it was a surprise gift from me and my mom. I called into customer support at AudioVideoNation and they were extremely helpful in coordinating this delivery so my dad wouldn't be there to ruin the surprise. I usually don't write reviews but I felt I had to because they went above and beyond with my order. I will recommend this company to any of my friends looking for TVs or electronics
EPIC!!!
I bought a TV from audiovideonation and had such a wonderful experience!!!
happy and satisfied customer
I used these guys to buy some new speakers recently. My new Yamaha speakers arrived on time in perfect condition.A++++ thanks for a smooth transaction.
Thoroughly Impressed Business Customer
I am so very impressed with his company. I recently completed a complicated business transaction ordering TVs for our waiting room. The woman who assisted me was extremely diligent and double checked every detail from order to delivery. Our company plans to use Audio video nation for all our future business technology needs.
Best prices around.
Saved at least $200 going with audiovideonation. Exactly as advertised, shipped on time . A + seller
AV Nation: Trustworthy Helpful and Honest Business people
I spoke with Robert who guided me through the purchasing process regarding a variety of camera options. He was very helpful and I am glad to have made a purchase through AV Nation!
Easy smooth transaction
I found audiovideonation listing a samsung un65f9000 at the most competitive price I can find. Since they look like a new seller, I was nervous as first but I called them and I'm glad I did. They answered all my questions and I had a lot . Merchandise was delivered yesterday in a very professional manner. They allowed me to inspect my tv which is what I was worried about in the 1st place. I am very satisfied with my purchase and I highly recommend these guys!
Affordable electronics
The Website is user friendly and the customer service was awesome. I would definitely recommend this place to others as they took the time out to provide the best electronics within my budget. The price is very reasonable!!!!
Perfect Valentine's Day
Thanks AudioVideoNation for making Valentine's Day a success!
I got my new flatscreen TV delivered and everything in time for Valentine's Day. Excellent customer service representatives there helped me get everything planned perfectly and I will come back and shop here again
wow wow wow !!!
I was WOWed by the customer service I received. I purchased a digital camera for my husband for Valentine's Day. The rep called me to confirm my order and helped me pick the perfect accessories to go with my camera. My husband loved his gift. Thanks for making shopping for electronics easy
Expect to not get all that you ordered and an attempt to up sell those parts to you
I was attracted to DirectBuyAV because of a low price found through Google Shopping on a Nikon DSLR. Buying online was fast and easy, the price too good to miss. 2 days later I receive a voicemail from DirectBuyAV asking me to call back for a credit card verification. Instantly my heart sank as I have read about other companies following this practice.
After calling back, the verification process seemed like a charade: they knew my address and credit card and as they had sent me a verification email with these details on. I was then informed that the DSLR they would be shipping me would literally be body only and would I be interested in purchasing their starter kit which included a genuine Nikon battery, charger and some software that I've never heard of for an outstanding value. I used to work in a camera shop and know that Nikon "camera only" boxes ship with the charger and battery and Nikon software included. Body only tends to mean "without a lens". That was what I expected and told the rep as much.
The rep countered informing that DirectBuyAv was a "wholesaler" and that was how they had such low prices. I asked the rep to cancel my order and I didn't realize from their website that they were a wholesaler. The rep then switched into "keep business" mode and started to negotiate the price, and even offered to throw in FedEx shipping instead of USPS shipping (hardly a deal breaker). I told him I would call back.
After a bit a research, I realized that the rep was adding the EN-EL5 battery and charger at full RRP, so after a bit of price shopping on Amazon, I negotiated DirectBuyAV to match the Amazon prices and add to my original order.
My order shipped today and I will have to wait to see if what I receive is the Nikon body only box with the battery and charger included, or truly a wholesale mix of 3 packages. The total order was still cheaper than some other sites, but I feel they should mention that they are wholesalers on their site, or that the camera did not come with some pretty essential parts in the listing. I feel lied to.
perfect for photography school supplies!
I got my digital slr and lenses in time for the new semester! The customer service representative even helped me find the perfect accessories for my new camera :)
Loving this tv!
New samsung flat screen just got delivered today! I had great customer service. Placing my order online was easy and a company rep even called to verify and double check all my info before it shipped!! I'm very happy with my entire transaction, start to finish.
happy with my purchase
My daughter loved her Christmas gift! we purchased a new digital camera and she is already out taking photos! thanks
Amazing service. Delivery on time and great prices.
Directbuyav.com provided me with excellent service and saved me a lot of money. I highly recommend using this company.
happy customer over here
I bought my husband some New head phones for christmas and everything was on time! Pretty good price too. Will shop here again
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