AuPairCare Avaliações 2.278

O TrustScore é 4.5 de um total de 5

4,4

Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais

Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais

Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

March was such a special month for me in the U.S. I experienced so many things for the first time, like paying taxes and learning about credit, which made me feel more independent and grown. I also me... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

I’ve had such a wonderful experience with Au Pair Care. The whole process has been smooth and supportive, and I especially want to say how amazing my Area Director, Anna McGee is. She has been so k... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The agency was very supportive whenever I had difficulties and provided good follow-up throughout my journey. After being placed with a first family where things did not go well, I am very happy that... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My group and I went in a hike with our LCC and it was really nice! I liked a lot and could meet new au pairs there, and heard some histories about my lcc and her experience as an area director.

A empresa respondeu

Detalhes da empresa

  1. Agência de Assistência Infantil

Sobre AuPairCare

Escrito pela empresa

Why Choose AuPairCare?

AuPairCare is the leading agency for au pair-family matching in the United States. We are committed to connecting families with international au pairs who offer live-in childcare services and introduce a global perspective into your home. Our experienced team will be there to guide you during every stage of the process. With AuPairCare, you can rest assured that you will be in good hands.

Customer Support with AuPairCare

At AuPairCare we offer local dedicated support in your community. Our Area Directors serve as the first point of contact for both host families and au pairs. They provide guidance and assistance throughout the entire program experience. In addition to this, they conduct an initial Host Family Interview to ensure that the family is aware of all requirements and privileges associated with this cultural exchange Department of State program. At AuPairCare, we also provide background checks & screening for Host Families and Au Pairs. Our Area Directors are available to answer any questions and offer advice to ensure a rewarding experience for everyone involved.

Experience and Training that Matters

AuPairCare has made it a priority to ensure that all au pairs selected for families are fully-trained, experienced and committed care providers for children. All of our au pairs have been thoroughly vetted through background checks and references, as well as having undergone extensive training prior to arriving at your home. We understand the importance of providing loving, safe and quality care, which is why we make sure our au pairs are the best of the best. With over 36 years of experience and over 100,000 Au Pair placements; you can trust that your family will be well taken care of with an AuPairCare au pair.

Learn More Today

Learn About Becoming a Host Family with AuPairCare

Learn About Becoming an Au Pair with AuPairCare

Start Your Application With AuPairCare Today

AuPairCare

Escrito pela empresa

We're committed to our host families and au pairs.
Over the past 30 years AuPairCare has matched more than 70,000 au pairs from all over the world with loving host families here in America. AuPairCare was one of the first U.S. au pair agencies in existence, is the first agency to provide parents with a program that focused on the needs of infant childcare, and has consistently been rated A+ by the Better Business Bureau. We’re proud of our many accolades, but have not forgotten the spirit of our business founders – providing unique personal connections to increase cultural understanding.

Informações de contato

4,4

Excelente

O TrustScore é 4.5 de um total de 5

2 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 4 de um total de 5 estrelas

Area director and rematch process

I really like the accompaniment of my area director because i feel that she seeks the best for both parts. My rating that i give is not perfect because i lived a very stressful and frustrating rematch process with the system because i did not like that if the families do not remove you from their interviews it does not allow you to come more people and they are the ones who do not respond, on the other hand i think that there is not a strong consequence for the family as for the au pair and it does not seem fair to me that the process is so square because in the end as an au pair you sacrifice a lot to be here and it should be evaluated according to the type of rematch.

15 de abril de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

Thanks so much for your feedback, Paola! We're glad you felt so supported by your Area Director, and that you were able to find a new host family during your rematch period.

Avaliado com 5 de um total de 5 estrelas

I'm really having a good family…

I'm really having a good family connection, I feel well-welcomed and well treated, this becomes my experience a little better

14 de abril de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

We're so glad your experience has been good and you have a great connection with your family! Thanks for the review!

Avaliado com 5 de um total de 5 estrelas

March was such a special month for me…

March was such a special month for me in the U.S. I experienced so many things for the first time, like paying taxes and learning about credit, which made me feel more independent and grown. I also met new friends and created beautiful memories. And now with spring starting, I feel even happier and excited for what’s coming next

13 de abril de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

We're so glad you're growing new skills and building friendships! Thank you for your five-star review!

Avaliado com 5 de um total de 5 estrelas

My group and I went in a hike with our…

My group and I went in a hike with our LCC and it was really nice! I liked a lot and could meet new au pairs there, and heard some histories about my lcc and her experience as an area director.

11 de abril de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

We're so glad you're able to attend the monthly events -- it's the best way to make some new friends and to build a closer relationship with your Area Director!

Avaliado com 5 de um total de 5 estrelas

The experience it's been really great

The experience it's been really great! feel like I adapted very well and my host family is very supportive.

10 de abril de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

Thanks so much for your five-star review! We're glad you're adapting and you have the support you need.

Avaliado com 5 de um total de 5 estrelas

I’ve had such a wonderful experience…

I’ve had such a wonderful experience with Au Pair Care.
The whole process has been smooth and supportive, and I especially want to say how amazing my Area Director, Anna McGee is.
She has been so kind, patient, and attentive to my needs throughout my matching journey. She truly cares about my well-being, always checks in on me, and goes out of her way to help and support me during a stressful rematch. I feel so lucky to have her as my AD.
Thank you, Au Pair Care, and thank you, Anna!

9 de abril de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

Thank you for your five-star review! We so appreciate your kind words, and we will share them with Anna.

Avaliado com 4 de um total de 5 estrelas

From a Difficult Start to the Perfect Match

The agency was very supportive whenever I had difficulties and provided good follow-up throughout my journey. After being placed with a first family where things did not go well, I am very happy that I was able to rematch and find the best host family. We share wonderful moments together, and at the same time I am also able to fully enjoy my life in the USA.

6 de setembro de 2025
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

Thanks for your review! We're glad you felt supported and found a wonderful host family!

Avaliado com 5 de um total de 5 estrelas

March

Even though I have some difficulty with English, the family is patient, and I am already taking care of part of the paperwork.

4 de abril de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

We're glad you're having a productive month! Thanks for your five-star review!

Avaliado com 4 de um total de 5 estrelas

Lucky to find a good family and great…

Lucky to find a good family and great friends. I love the program, but I was lucky to find great families with amazing kids twice. Not everyone has the same experience as me, and that's unfortunate, hope the agency keeps looking after both au pair and families in the program for a good experience. Some rules and expectations need to change tho, specially the minimum stipend, benefits and hours. And both au pairs and families need to understand the program better!

31 de março de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

Thanks so much for your review, and your honest feedback! We wish every match could go as wonderfully as yours have, and we are here to support in the situations where the fit isn't right.

Avaliado com 5 de um total de 5 estrelas

He went on a trip to New York

He went on a trip to New York; so far, everything is going well with the family.

31 de março de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

So glad everything is going well! Thanks for the five-star review!

Avaliado com 5 de um total de 5 estrelas

Great Program for Cultural Exchange and Personal Growth

My experience with AuPairCare was incredible, and I would highly recommend this program to others. What made it great was the support I received from my Area Director, Emina Volker. She was always available, patient, and genuinely cared about my well-being throughout my stay. Whenever I had questions about my responsibilities or needed advice on handling a situation with my host family, she provided clear guidance and encouragement.

The pre-arrival and in-person training sessions were very helpful and prepared me well for my role as an au pair. I also appreciated the social events organized by AuPairCare, which allowed me to meet other au pairs and build a wonderful community of friends from all over the world. This experience not only helped me grow personally but also gave me a deeper understanding of American culture. I am truly grateful for this life-changing opportunity.

27 de março de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

Thank you for your kind words and recommendation! We’re so glad to hear that your experience was so positive and that Emina provided the support and guidance needed to make your time successful. It’s wonderful to know the training and community events helped you grow and fully enjoy your cultural exchange experience.

Avaliado com 1 de um total de 5 estrelas

Do your research

There is a clear disconnect between what AuPairCare communicates to host families versus prospective au pairs. Au pairs seem to be led to expect a travel and school experience with some childcare, while host families are relying on consistent, capable support.

When that gap shows up, the risk—both financial and liability—falls largely on the host family. In our experience, when issues arise, AuPairCare tends to side with the au pair rather than fully addressing host family concerns. It’s incredibly frustrating

18 de março de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

Thank you for sharing your experience—we’re sorry to hear that it has been frustrating. Setting clear and consistent expectations for both host families and au pairs is incredibly important to us, as the program is designed to be both a cultural exchange and a childcare commitment.

We also understand how important it is for host families to feel supported, especially when concerns arise. Our goal is always to approach each situation neutrally, thoughtfully and fairly, with careful consideration of all perspectives and program requirements.

Avaliado com 2 de um total de 5 estrelas

My Area Director Bonnie Witkosky has…

My Area Director Bonnie Witkosky has been more than helpful during my program, she is very reliable and we can count on her to solve almost any issue that we have. She's available if we have any concerns and has made my stay better since coming under her motherly wing:)
Thank you Bonnie:)

16 de março de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

Thank you so much for your review -- we're so glad that Bonnie has been such a great resource for you! If there's anything more that we could do to make it a five-star experience, please let us know!

Avaliado com 4 de um total de 5 estrelas

The family is being amazing and helping…

The family is being amazing and helping me with everything and we get to know new places

11 de março de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

Thank you so much for the review! We're so glad you have a great host family and you're getting to explore the US. If there's anything more we can do to make it a 5-star experience, please let us know!

Avaliado com 5 de um total de 5 estrelas

Au pair and host family are…

Au pair and host family are understanding each other. That’s important to work.

10 de março de 2026
Avaliação não solicitada
logotipo da AuPairCare

Resposta de AuPairCare

Thanks for your five-star review! We're so glad you've found mutual understanding with your host family!

A Experiência Trustpilot

Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.

As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.

Saiba mais sobre outros tipos de avaliações.

Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.

Saiba mais sobre o processamento das avaliações da Tustpilot.

Aqui estão 8 dicas para escrever ótimas avaliações.

A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.

Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.

Saiba mais