Ich bin leider ziemlich enttäuscht von AuPairWorld. Die Plattform wirkt auf den ersten Blick sehr vielversprechend, insbesondere da sie kostenpflichtig ist und man daher davon ausgeht, dass die... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Sembrava facile trovare una au pair con le centinaia di profili che corrispondevano alle nostre esigenze, ma su circa 80 ragazze contattate in una settimana, abbiamo ottenuto solo due video call, il 9... Ver mais
A empresa respondeu
I found my first au pair experience on au pair world. I found an incredible family and I’m loving every minute of it. I would highly recommend
Wir versuchen seit 2 Monaten erfolglos ein Au Pair über diese Plattform zu finden. Bei rund 50 angeschriebenen Au pairs kamen 2 Gespräche zu Stande aus denen sich leider weiter nichts ergeben hat. Zu... Ver mais
A empresa respondeu
Detalhes da empresa
Escrito pela empresa
AuPairWorld is the largest and most popular platform for au pairing on the internet. It brings together host families and au pairs from around the world who want to make contact with each other and organize an au pair stay together. Typically, approximately 30,000 au pairs and 12,000 families are actively searching on the platform with the aim of matching with each other. To support these matching services, AuPairWorld provides detailed, up-to-date information about au pairing regulations and arrangements in 22 popular au pairing countries. AuPairWorld also maintains an active community presence on social media to help newcomers learn about au pairing as a uniquely beneficial form of intergenerational cultural exchange. Au pairs use the platform free of charge, while host families purchase a Premium membership in order to be able to make direct contact with the au pairs registered on the platform. AuPairWorld has been in operation for 25 years and served more than 4.5 million people in this time.
Informações de contato
Friedrich-Ebert-Str. 10, 34117, Kassel, Alemanha
- marketing@aupairworld.com
- aupairworld.com
3,1
Bom
145 avaliações
Respondeu a 95% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Frustrierend: Viele Anfragen, keine Antworten
Ich bin leider ziemlich enttäuscht von AuPairWorld.
Die Plattform wirkt auf den ersten Blick sehr vielversprechend, insbesondere da sie kostenpflichtig ist und man daher davon ausgeht, dass die Qualität und die Rückmeldungen entsprechend gut sind.
In der Praxis sieht es jedoch ganz anders aus: Trotz zahlreicher Nachrichten an verschiedene Au-pairs habe ich kaum bis gar keine Rückmeldungen erhalten. Der Kontakt kommt einfach nicht zustande, was den gesamten Prozess extrem frustrierend macht.
Gerade weil man für die Nutzung bezahlt, hatte ich deutlich mehr Engagement und Verbindlichkeit erwartet. So fühlt es sich leider eher so an, als wäre das Geld nicht gut investiert gewesen.
Schade – die Idee der Plattform ist gut, aber die Umsetzung hat mich nicht überzeugt.
17 de março de 2026
Avaliação não solicitada
Amazing
I found my first au pair experience on au pair world. I found an incredible family and I’m loving every minute of it. I would highly recommend
14 de abril de 2026
Avaliação não solicitada
Ho i miei dubbi
Sembrava facile trovare una au pair con le centinaia di profili che corrispondevano alle nostre esigenze, ma su circa 80 ragazze contattate in una settimana, abbiamo ottenuto solo due video call, il 90% delle ragazze visualizza il messaggio e anche se è online non ha neanche la decenza di rispondere. Viene da chiedersi se siano profili reali e se 50€ al mese per un servizio che non c’è non sia altro che una presa in giro.
1 de abril de 2026
Avaliação não solicitada
Resposta de AuPairWorld
Grazie per aver condiviso la vostra esperienza. Ci dispiace leggere che la ricerca non stia andando come speravate.
Su AuPairWorld i profili sono reali e vengono controllati regolarmente dal nostro team attraverso verifiche automatiche e manuali, proprio per garantire la qualità e la sicurezza della piattaforma. Allo stesso tempo, però, il comportamento degli utenti durante la ricerca dipende sempre dalle singole persone: purtroppo capita che molte au pair leggano i messaggi ma non rispondano subito, oppure stiano parlando con più famiglie contemporaneamente e non chiudano tutte le conversazioni in modo corretto. Sappiamo bene che questo può risultare frustrante anche per le famiglie.
Il nostro consiglio è di continuare a contattare attivamente i profili più adatti e, se c’è particolare interesse verso una candidata, proporre fin dall’inizio una breve scadenza per una risposta o un primo colloquio video: spesso questo aiuta a ricevere riscontri più concreti.
Comprendiamo comunque il vostro disappunto e prendiamo molto sul serio questo tipo di feedback, perché ci aiuta a lavorare su miglioramenti futuri del servizio.
Cordiali saluti,
Il team AuPairWorld
Stop bombarding me with spam e mails
Stop bombarding me with spam e mails
I AM NOT INTERESTED IN YOUR COMPANY AND I HAVE NOT ASKED YOU TO CONTACT ME
STOP INVADING MY PRIVACY
2 de março de 2026
Avaliação não solicitada
Resposta de AuPairWorld
Hello,
Thank you very much for your feedback regarding our most recently sent emails.
Unfortunately, during the mailing process, some recipients—some of whom had not received any messages from us for some time—received emails from us in multiple language versions, and in some cases, messages intended for a different audience (host family / au pair).
We are currently investigating the cause internally and are working on optimizing the mailing process accordingly. We ask for your understanding regarding the confusion this may have caused.
If you no longer wish to receive messages, you can unsubscribe at any time by clicking the unsubscribe link in the emails you received.
Thank you for your feedback and your patience.
Kind regards,
AuPairWorld Team
This “au pair” website is despicable
This “au pair” website is despicable. Absolutely awful. I was an au pair and was taken advantage by my host family, was not paid the correct minimum wage under the country’s minimum wage laws, and the family refuses to pay money owed. I brought this up with Au Pair World, and essentially they told me they would do nothing. Au Pair World needs to do better with their protocols and need to take greater responsibility at screening host families. Many host families use this platform as a loophole to hire childcare help at a cheap price but for full time work. Host families take advantage of young, vulnerable naive Au pairs and some don’t speak English. Host families are exploiting au pairs through your website without facing any real consequences and you’re letting them do it because of the money. Do better AuPairWorld.
18 de agosto de 2025
Avaliação não solicitada
Resposta de AuPairWorld
Hello Erin,
Thank you for sharing your feedback. We are sorry to hear about your experience and understand your concerns regarding your stay with the host family.
Our support team has been in contact with you since 30 November 2025, requesting further information so that we could review the situation and take appropriate measures. We also sent a follow-up email to ensure you had the opportunity to provide the necessary details.
AuPairWorld takes complaints seriously. All users on our platform are expected to comply with our Terms of Service and the regulations governing au pairing in the respective host country. As a self-matching platform, we provide guidance, contract templates, and country-specific information; however, we are not a party to agreements between au pairs and host families. Nonetheless, we are generally ready to mediate between our users when disagreements occur and, when necessary, take appropriate measures to ensure profiles comply with our platform standards.
We encourage you to contact our support team with the requested information so we can review the situation in line with our platform policies. Feedback like yours helps us continuously improve our processes for both au pairs and host families.
Kind regards,
AuPairWorld Team
Wir versuchen seit 2 Monaten erfolglos…
Wir versuchen seit 2 Monaten erfolglos ein Au Pair über diese Plattform zu finden. Bei rund 50 angeschriebenen Au pairs kamen 2 Gespräche zu Stande aus denen sich leider weiter nichts ergeben hat. Zu 95% werden die Erstnachrichten überhaupt nicht beantwortet. Ich habe mich selber als Au Pair registriert und bekomme auf meine Bewerbung als Au Pair mehr Nachrichten als auf unser wirklich seriöses, nettes und vollständig ausgefülltes Familienprofil…. Ich habe keine Ahnung wie man über diese Plattform ein Au Pair finden möchte.
19 de fevereiro de 2026
Avaliação não solicitada
Resposta de AuPairWorld
Hallo Saskia,
Vielen Dank, dass Sie Ihre Erfahrung geteilt haben. Es tut uns leid, dass die Suche nach einer passenden Au-pair-Person für Sie frustrierend war.
Die richtige Übereinstimmung zu finden, kann Zeit in Anspruch nehmen, da die Kommunikation von gegenseitigem Interesse, Timing und Verfügbarkeit abhängt.
Wir wissen, dass Antworten manchmal verzögert sein können, was unter anderem durch generationenspezifische Unterschiede in der Antwortbereitschaft jüngerer Nutzer beeinflusst werden kann. Wir arbeiten aktiv daran, die Kommunikation und Antwortraten auf der Plattform zu verbessern.
Um Ihre Erfahrung besser nachvollziehen zu können und gezielte Unterstützung zu bieten, kontaktieren Sie bitte unser Support-Team unter support@aupairworld.com. Ein vollständiges, aktuelles und ansprechendes Profil sowie die Kontaktaufnahme zu kürzlich aktiven Kandidaten kann ebenfalls Ihre Chancen erhöhen, die passende Person zu finden.
Wir schätzen Ihr Feedback sehr und hoffen, dass es uns hilft, die Plattform für alle Nutzer weiter zu verbessern.
Mit freundlichen Grüßen,
Ihr AuPairWorld-Team
Three Incredible Experiences in One Year!
After hosting three incredible girls through AuPairWorld in 2025, I can confidently say this platform is the gold standard for finding the perfect family match. For our three-year-old, the experience was less like having a sitter and more like gaining a rotating cast of cool older sisters or fun young aunties who she absolutely adored. The site’s intuitive filters and massive global community made it seamless to find candidates who genuinely connected with her energy, turning our childcare needs into a beautiful cultural exchange. If you're looking for a trustworthy way to bring a new, supportive member into your family dynamic, this is the only place to start.
1 de outubro de 2025
Avaliação não solicitada
Resposta de AuPairWorld
Dear Natalia,
Thank you so much for your wonderful review!
We’re very happy to hear that you and your family had such positive experiences and that hosting au pairs became more than just childcare — creating meaningful connections and cultural exchange is exactly what we hope for.
We’re also glad that the platform’s filters and community helped you find great matches so smoothly. Your kind words mean a lot to our team, and we truly appreciate your trust in us.
Wishing you and your family many more great experiences ahead!
AuPairWorld Team
Azienda poco seria
Ritengo questa azienda poco seria ed affidabile.
Ho effettuato un pagamento per 3 mesi di servizio, al momento del pagamento un errore improvviso della piattaforma, che ha preso i miei soldi, ma a loro non risulta.
È da settimane che richiedo un rimborso in quanto non ho avuto la possibilità di utilizzare la versione premium, ho inviato loro anche l'estratto conto attestante il pagamento, ma continuano a darmi scuse per ritardare una risposta.
14 de janeiro de 2026
Avaliação não solicitada
Resposta de AuPairWorld
Gentile Laura,
grazie per il tuo riscontro. Desideriamo fornire un aggiornamento in merito al tuo caso.
Innanzitutto, ci scusiamo per il ritardo nella gestione della richiesta. Poiché il problema si è verificato durante il periodo di fine anno, la disponibilità del nostro team di supporto era ridotta a causa delle festività, con conseguenti tempi di risposta più lunghi del normale.
Nonostante il problema iniziale relativo al pagamento, il nostro team ti ha contattata e ha attivato l’abbonamento premium per consentirti di utilizzare il servizio. Successivamente, avendo espresso la preferenza per un rimborso, eravamo pronti a procedere in tal senso; tuttavia, a causa del periodo festivo e di alcune difficoltà tecniche, il rimborso non ha potuto essere elaborato con la consueta rapidità.
Possiamo ora confermare che il rimborso è stato correttamente elaborato. L’importo dovrebbe essere visibile sul tuo conto entro 3–5 giorni lavorativi, a seconda delle tempistiche di elaborazione della banca.
Ci scusiamo per l’eventuale disagio arrecato e ti ringraziamo per la pazienza.
Cordiali saluti,
Il team AuPairWorld
Scam ?
Scam ? 100 "profils", nous en avons sélectionné plus ou moins une douzaine après avoir éliminé les "peu actif", ceux qui n'ont pas de présentation, ceux dont la date de disponibilité étaient il y a 6 mois... 0 retour.
Objectivement, je me questionne sur l'authenticité et l'existence réelle des personnes présentées. Bref, comme beaucoup, nous avons dépensé 49,90€ pour "voir". Cela mérite bien de laisser un avis éclairé pour les suivants.
Edit : notre abonnement d'un mois arrive à ton terme. Je confirme notre commentaire négatif. Nous n'avons reçu que très peu de réponses. Vraiment très peu. Sur le peu de réponses reçues, tous avaient déjà trouvé une famille depuis longtemps. Je m'interroge évidemment : soit il s'agit de faux profils, soit
il doit y avoir 100 familles pour 1 "aupair", ne rendant pas le plateforme viable. Je vais évidemment demander un remboursement, sans espoir de l'obtenir.
--
Scam?
100 “profiles” available. We shortlisted around a dozen after filtering out inactive accounts, profiles without any introduction, and those whose availability dates were from six months ago… Result: zero replies.
Objectively, this raises serious questions about the authenticity and even the real existence of the people presented on the platform. Like many others, we paid €49.90 just to “see for ourselves”. That alone justifies leaving an honest review for future families.
Edit: Our one-month subscription has now ended, and I fully confirm our negative review. We received very few responses — extremely few. Among those few replies, all au pairs had already found a host family long ago.
This naturally raises concerns: either many profiles are fake, or there are 100 families for every single au pair, which would make the platform fundamentally unviable. I will of course request a refund, without much hope of actually receiving one.
9 de janeiro de 2026
Avaliação não solicitada
Resposta de AuPairWorld
Bonjour,
Merci d’avoir pris le temps de partager votre expérience. Nous sommes désolés d’apprendre votre frustration et les désagréments rencontrés.
Chez AuPairWorld, la sécurité et l’authenticité des profils sont une priorité absolue. Tous les profils sont vérifiés en termes de cohérence et de complétude, à la fois par des processus automatiques et par notre équipe expérimentée et qualifiée. Dans de nombreux cas, nous demandons également une preuve d’identité à des fins de vérification. En cas de doute ou de suspicion concernant un profil, nous invitons vivement nos utilisateurs à le signaler immédiatement afin que notre service client puisse mener les vérifications nécessaires.
Nous tenons à vous assurer qu’AuPairWorld est une plateforme de mise en relation sérieuse en libre-service et que tous les profils appartiennent à de vraies personnes. Il arrive parfois que les utilisateurs ne reçoivent pas de réponses. Cela peut être dû à plusieurs facteurs, notamment la disponibilité, le timing ou des différences générationnelles dans la manière de communiquer. Par exemple, les utilisateurs plus jeunes peuvent répondre plus lentement, consulter moins fréquemment leurs messages ou choisir de ne pas répondre selon leur intérêt et leurs priorités. Nous sommes conscients de cette situation et travaillons continuellement à l’amélioration de l’expérience globale de réponse pour nos utilisateurs.
Nous vous présentons nos excuses pour la gêne occasionnée. Si certains profils vous semblent suspects ou si vous souhaitez une aide personnalisée, n’hésitez pas à contacter notre équipe support à support@aupairworld.com
— nous serons ravis de vous assister.
Cordialement,
AuPairWorld Team
This website just does not work at all
This website just does not work at all. Truly awful and unreliable. The cost is high and you cannot trust that searches are returning accurate results. Can't load messages, can't scroll through images. Nothing works.
20 de dezembro de 2025
Avaliação não solicitada
Resposta de AuPairWorld
Dear Mark,
Thank you for sharing your feedback. We’re very sorry to hear about your frustration and any inconvenience you experienced while using our platform.
We would like to clarify that our support team has been in contact with you via email since December 28th regarding this issue. To properly investigate the technical problems you described (such as loading messages, images, and search results), we requested additional information. Unfortunately, we have not yet received a response, which has prevented us from identifying the cause and providing a solution.
We sincerely apologize for any inconvenience this may have caused. At AuPairWorld, we aim to provide a reliable service and continuously improve based on user feedback. We would greatly appreciate it if you could contact our support team again via email and provide the requested details so we can assist you as quickly as possible.
Kind regards,
AuPairWorld Team
The webpage is the worst
The webpage is the worst. The whole development team should look really deep in to the mirror and think about how it is possible that they can make every single change more worse and after that they commercial team increases price yearly.
Just stop the development and changes all together or make even some testing with users before deploying this utter bs.
For clarification:
- in Android app: opening the first page, message box is not show, but you need to bounce back and worth to get "messages" box in top right corner.
- "quick answers" in mobile app has been sent multiple times by accident as there is no "send" needed - multiple times there is "we have already find au pair" message sent in first message
- all profile info cant be changed in one location.
- in pc, there was multiple months that "vpn is not supported" - I would say that most of the companies uses vpn and messages could not be read at all in pc.
23 de novembro de 2025
Avaliação não solicitada
Resposta de AuPairWorld
Hi Henri,
Thank you for updating your review and sharing these details — we really appreciate it. We’ve checked again using the information provided, but we still haven’t been able to locate your profile. To help us investigate your concerns properly, could you please confirm your account details directly with us via email at support@aupairworld.com?
We also want to clarify that AuPairWorld is only available through a browser (desktop or mobile), as we currently do not offer a mobile app. Once we receive your email, we’ll be happy to look into the technical points you mentioned with our team.
Thank you again for your feedback — we’re here to help and look forward to hearing from you.
Kind regards,
The AuPairWorld Team
I found over Aupair World a perfect…
I found over Aupair World a perfect Match with a family from Madrid. Even though I wanted to go to Canada in the very beginning, i learned that the family is more importantly than only the location. The website is good in structure, a lovely design and you have many opportunities. I would definitely recommend it. 🧡
23 de outubro de 2025
Avaliação não solicitada
Resposta de AuPairWorld
Dear Maya
Thank you so much for sharing your wonderful experience! 🧡
We’re delighted to hear that you found your perfect match through AuPairWorld and that your time in Madrid turned out to be just right for you. Sometimes the best destination is the one with the right family!
We truly appreciate your recommendation and wish you an amazing au pair journey ahead!
Warmest wishes,
The AuPairWorld Team
Great platform ruined by over-strict security
used to be a loyal customer, now very disappointed
I’ve been an active host family on AuPairWorld.com for many years and always take a premium account when I need a new au pair. Until recently, I was quite satisfied — the platform was convenient and reliable.
But my latest experience was extremely disappointing. Two Filipino candidates I met through Facebook tried to create profiles, but the system kept rejecting them. After several emails with support, I was told that registrations from the Philippines were open again. Still, one candidate tried three times and was declined each time “for security reasons,” with no further explanation.
Another candidate managed to register by choosing Luxembourg as her home country (since the Philippines didn’t work), and when I tried to help her complete the profile, both of their accounts were blocked — and mine too. I was asked to send my ID, which I did, but then received a standard reply saying my account could not be restored because it was now “linked to other profiles.”
The irony is that both women were willing to upload their own IDs — they’re real people with genuine intentions. Instead of resolving this, AuPairWorld lost not only a loyal paying customer but also two motivated au pairs.
The platform’s security system has become far too strict, punishing even well-intentioned help. That’s a shame, especially since so many great au pairs come from the Philippines.
In short: I was a happy user for years, but this experience has seriously damaged my trust in the platform.
==== ===
Added after their reply, Thank you for your reply.
I fully understand and respect the need for security and compliance with your Terms of Service. However, my concern is not about breaking rules — it’s about how inconsistently they are applied and how little real support is given to genuine candidates.
For a long period, AuPairWorld completely blocked registrations from the Philippines. On 10 September 2025, I received an email from Marina (AuPairWorld Support) confirming that Filipino registrations were again allowed. Based on this, one candidate, Elaiza, tried to register three or four times — all rejected “for security reasons” without explanation. Another candidate, Kyla, registered like many others by selecting a different country (since the Philippines still didn’t work). When I tried to help her update her profile, both of them were blocked, and shortly after, my own account was also suspended.
I even provided my ID as requested — but received a standard, automated response saying my account “cannot be restored” because it was “linked to other profiles.” The irony is that both women were real people, ready to upload their own IDs, and only wanted a fair chance to apply as au pairs.
Meanwhile, the platform is full of profiles from Asia listed under EU countries — so it’s clear that this “rule” is not consistently enforced. What’s worse is that your support repeatedly says “we want to help you register”, but in reality, these women receive nothing but an automated message:
“Registration not possible for security reasons. We cannot tell you more.”
That is not support. It’s an automated rejection that leaves real candidates — and loyal paying customers — deeply frustrated.
For years, I’ve promoted AuPairWorld as the most reliable platform for genuine connections between families and au pairs. But this experience has shown that your security system is now punishing well-intentioned people instead of protecting them.
I sincerely hope AuPairWorld re-evaluates this policy. You are losing the trust of the very people who made this platform successful.
—
Klaas Sikkema
Long-time Premium Host Family
14 de outubro de 2025
Avaliação não solicitada
Resposta de AuPairWorld
Hi Klaas,
Thank you for taking the time to share your feedback and for being a long-time user of AuPairWorld. We truly appreciate your loyalty and the trust you’ve placed in our platform over the years.
At AuPairWorld, we are happy to receive registrations from users all over the world. Nonetheless, all users must be following our Terms of Service and the au pair program regulations. Security and safety are top priorities for us, and we are very proud of maintaining these high standards.
You mentioned helping to set up profiles for au pairs, as well as some users providing false information about their country of residence during registration. These are indeed serious violations of our Terms of Service, which state that registration and use of a profile cannot be done by a third party, and that every user must provide their real personal information.
Therefore, any profile that goes against our Terms of Service cannot continue to use our platform. We understand this may feel frustrating, especially when intentions are good, but these measures are in place to protect both au pairs and host families and to ensure that every connection made through AuPairWorld is safe, transparent, and trustworthy.
We sincerely hope this helps clarify the situation, and we truly value your understanding. Our support team is always here to help if you’d like to discuss this further.
Warm regards,
The AuPairWorld Team
Why don't you allow kenyans to create…
Why don't you allow kenyans to create profile on aupair world and have a chance to experience cultural exchange while having an opportunity to learn different languages
13 de outubro de 2025
Avaliação não solicitada
Resposta de AuPairWorld
Hello,
We are sorry that your application has not been successful, and we understand your position on this matter. There can be many reasons why profiles are not accepted, for example there may not be a clear visa path for the destination country.
We suggest that you check whether it's possible to search for a host family on another platform or to organise an au pair stay on some other basis, perhaps with an individual agency.
We apologize for not being able to offer a favorable response, but we genuinely wish for your future endeavors to thrive and succeed.
If you have any other questions, feel free to contact us directly at support@aupairworld.com.
Best regards,
AuPairWorld Team
Wahrscheinlich alles fake
Au Pairs bekommen oft die Nachrichten
nicht, erst zwei Haken dann nur noch einer.
Es wirkt so als wären alles fake-Profile und Chatbots.
Glaube nicht daran dass es viele echte
Menschen darunter gibt.
Versuchen seit 6 Monaten ein Au Pair zu finden, würde sagen wir waren bisher noch nichtmal nah dran
11 de outubro de 2025
Avaliação não solicitada
Resposta de AuPairWorld
Hallo Vanny,
Vielen Dank, dass Sie Ihr Feedback mit uns teilen. Wir verstehen, wie frustrierend es sein kann, wenn die Kommunikation nicht wie erwartet verläuft. Wir möchten Ihnen versichern, dass AuPairWorld eine echte Self-Service-Matching-Plattform ist und alle Profile von realen Nutzern stammen. Allerdings können Antworten je nach Verfügbarkeit, Interesse und Timing variieren. Leider reagieren jüngere Nutzer manchmal langsamer, was eher ein generationsbedingtes Muster ist und nichts mit Ihren Nachrichten zu tun hat.
Wenn Sie Probleme mit dem Nachrichtensystem feststellen oder Verdacht auf ein Profil haben, kontaktieren Sie uns bitte umgehend. Unser Support-Team wird dies prüfen und sofort Maßnahmen ergreifen. In der Zwischenzeit empfehlen wir, detaillierte Nachrichten zu senden, Erwartungen klar zu kommunizieren und sich an mehrere potenzielle Matches zu wenden. Sie erreichen unser Team unter support@aupairworld.com
Wir danken Ihnen für Ihre Geduld und hoffen, dass Sie bald das passende Match finden.
Mit freundlichen Grüßen
Ihr AuPairWorld Team
I found my au pair family on this…
I found my au pair family on this website and had the best experience.
3 de outubro de 2025
Avaliação não solicitada
Resposta de AuPairWorld
Hi Hattie!
Thank you so much for sharing! We’re thrilled to hear that you found your au pair family through AuPairWorld and that your experience was so positive. Wishing you all the best as you continue your journey together!
Warmly,
The AuPairWorld Team
my journey to my aupair experience!💗
i started thinking about doing my aupair experience in may 2024. i created my profile without expectations, just to take a look to the families. then, due to some personal issues, i have been enable to start that year. 5 months ago, i decided to try again, and here i am.
aupairworld website allowed me to keep in touch with a lot of families, until i found my perfect match here in Madrid.
following their advices, asking a lot of questions and talking a lot with the families, i found what i was looking for.
i started just a month ago, but for now i have no regrets; moreover i hope this experience could be the best of my life!💗
2 de setembro de 2025
Avaliação não solicitada
Resposta de AuPairWorld
Hi Giulia,
Thank you for sharing your experience! 🧡 It’s inspiring to see how you took your time, reflected, and came back when the moment was right. Finding the right family takes patience and curiosity, and it sounds like all your effort really paid off in Madrid.
Wishing you an incredible journey ahead—may this be the start of one of the most rewarding experiences of your life!
Best regards,
AuPairWorld Team
The best experience of my life 🤍
AuPairWorld turned my au pair dream into reality!
The platform is safe, professional, and works with proper contracts, which made me feel fully secure! I loved that it connects so many countries and cultures in one place.
If you’re looking for an unforgettable experience : choose AuPairWorld, you won’t regret 🧡
29 de setembro de 2024
Avaliação não solicitada
Resposta de AuPairWorld
Hi France,
Thank you so much for sharing your experience here and on our social channels! 🤍 It’s amazing to hear how AuPairWorld became the bridge to your dream adventure, connecting you with new cultures and experiences in a way that felt safe and secure. Stories like yours are exactly why we love what we do.
Best wishes,
The AuPairWorld Team
My Experience with AuPair World
Being an au pair through AuPair World has truly been an incredible experience for me. The platform is very easy to use and made it simple to connect with a wonderful host family where I’ve felt really welcomed. I’ve learned a lot, enjoyed every moment, and without a doubt, I would repeat the experience again🧡
12 de janeiro de 2025
Avaliação não solicitada
Resposta de AuPairWorld
Hi Claudia,
Thank you for taking the time to share your story! It’s so rewarding to hear how positively your au pair experience has shaped your journey. Knowing that the platform helped you find a family where you truly felt at home makes all our efforts worthwhile. 🧡
Wishing you many more memorable moments ahead!
Warmly,
The AuPairWorld Team
Vraiment très très très déçu de la…
Vraiment très très très déçu de la situation, puisque nous avions un engagement avec notre fille au pair, sur huit mois et une famille Annecy, qui se décide de la faire rentrer en Master lui fait changer de famille donc ça ne va pas du tout donc je mets un avis qui n’est pas du tout bien,je partage cet avis
25 de setembro de 2025
Avaliação não solicitada
Resposta de AuPairWorld
Bonjour David,
Nous sommes désolés d’apprendre que votre expérience ne s’est pas déroulée comme prévu. Nous comprenons que le changement de famille pour votre fille au pair ait pu être frustrant et perturber votre arrangement initial.
Nous souhaitons rappeler qu’AuPairWorld est une plateforme d’auto-matching : les familles et les au pairs se choisissent directement, et nous ne sommes pas impliqués dans les décisions ou les changements après la mise en relation. Nous recommandons toujours une communication claire et détaillée entre familles et au pairs avant le début de l’engagement, pour éviter ce genre de situations.
Cela dit, nous restons disponibles pour vous fournir des conseils ou un accompagnement si nécessaire. N’hésitez pas à contacter notre équipe support à support@aupairworld.com
pour que nous puissions vous aider.
Cordialement,
Équipe AuPairWorld
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.