Austin's Funeral Service Avaliações 1.907

At what was a very difficult time, the help and support provided from the Welwyn village office was extremley professional and comforting. Kelly Hedges was most attentive and professional throughout as was Lee Mason on the day of the funeral.

Excellent service throughout the whole journey. Staff very understanding and always helpful.

Kelly was so very helpful at a very difficult time. She was in constant touch and made sure absolutely everything was covered before the funeral. We were really pleased that we chose Austins .

Austin’s were sensitive and supportive from beginning to end. Respectful, and accommodating when we decided to change some final details. My mum had lived for many years in her home and to see the hearse walked up through the street was moving and traditional. Would recommend whole heartedly

Friendly. Kind

They were receptive to all our needs and requests
My father died at home whilst under pallative care ! They attended to collect him within two hours caring for him in a sensitive way
On the day of the funeral arrived on time and everything went like clockwork smooth efficiently and with respect
One of the best funerals I’ve been to
Thank you

From start to finish Austin’s provided an impeccable service, nothing was too much trouble, the kindness and professionalism shown to us in our difficult journey saying goodbye was wonderful.

Everyone at Austin’s from the start of the process were very respectful and professional, I have written letter of praise and appreciation to the company.

Austin’s were very helpful throughout the whole experience. They were there from the start. Helped make the process less stressful, nothing was too much trouble. The service itself was really smooth, and we didn’t have to worry about anything. The pallbearers were very sympathetic and continually made sure we were alright. Cannot recommend them more highly.

Very friendly staff and looked after us well during our sad time.
Very helpful and there for us throughout.

A conscientious and respectful service from repatriation to the cremation service. Everyone is highly experienced and knowledgeable and everything was explained. I'm extremely staisfied with the service I received and highly recommend Austin's.

During an incredibly difficult time, June, Jane and all the staff at WGC Austins were compassionate, professional, and attentive to every detail. They guided us through each step with patience and clarity, making a challenging process feel manageable and dignified. Their kindness and genuine care for our family never felt rushed or impersonal.

The service was handled beautifully by Sandra Hart (who we highly recommend as a celebrant - so kind and compassionate), Lee and the rest of the staff at Harwood Hill Crematorium.

We are deeply grateful for the support and respect shown to our loved one and to us. I would highly recommend their services to anyone needing thoughtful and dependable care.

From the very first contact on a very sad day, Sharon could not have been more kind or helpful. The whole process for my husband’s funeral was made so meaningful and easy with all the guidance given from the very first visit to my home to the day itself when Simon and his team gave us so much support. All I can say is a massive thank you to you. Excellent service and dignity throughout.

At a time when I was at a complete loss in everyway entering a world I had never entered myself before- they are calm and caring and hold your hand every step of the way. Unbelievably professional and I never felt a bother- they think straight for you when your head and heart are broken. Couldn't recommend enough- thank you.

From start to finish the service we received was 100% at all times from everyone involved. This made a very difficult time for my family a little easier. Thankyou for your kindness and professionalism at all times

We found Austin’s helpful, sympathetic and very kind. It was a very difficult time made manageable by the kindness and consideration of the staff.
We dealt with Janine, who with the other staff at Austin’s helped us organise the celebration of our dear mum’s life

I felt supported from the time my husband died until after the funeral. As soon as the doctor had been to confirm his death they came to collect his body. They were so respectful and kind. Julie helped us so much with the organisation of the funeral. Nothing was too much trouble. On the actual day I was well looked after. Everything was done so professionally. I felt in good hands

Thoughtful, companionate, informative.

Experienced, sympathetic, kind and supportive. I cannot recommend Austin's highly enough for making a truly sad and overwhelming day as stress free as possible. Their staff really do care, from those working through the administration to those on the day. June, Leigh and Lucy get special mentions as they were imperative in making the day special for our Mum, to do her justice.

Professional & very caring. They look after everything at a very difficult time. Highly recommend Austin’s.