A very pleasant experience using Autocraft Kirsty was reassuring, and explained how they could sort everything out for us, stress-free. We were kept up-to-date with everything that was happening ste... Ver mais
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Veja o que dizem as avaliações
EXCELLENT SERVICE. Only had to wait one week to get car in since initial visit. Stunning repair took only 2 days instead of 3 day estimate. Cost was very reasonable. Expected to pay more. Friendly,... Ver mais
A empresa respondeu
Prompt service, information feedback great, all repair actioned within a week car collected on 13.02.2026 - waiting on mini badge from Mini which arrived as planned and sorted on 20.02.2026within min... Ver mais
A empresa respondeu
After a stressful day being drove into they were absolutely amazing. Everyone I dealt with was really friendly, efficient and empathetic. They got in contact with my courtesy car dealer and arranged t... Ver mais
A empresa respondeu
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 50% das avaliações negativas
Normalmente responde dentro de 1 mês
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
VW GOLF
Just had my golf in for repair. Great service from initial inspection by Kareem right through to booking the vehicle in and getting it repaired. Very helpful lady on front desk I didn't catch her name but she's a Stokey. Excellent quality work. Really impressed!

Resposta da Autocraft Telford
Great service would definitely…
Great service would definitely recommend.
My whole experience was positive, from Kirsty in the office who was friendly and helpful to Kareem who went over and above to help me find the best solution for my repair.
I am really pleased with the repair, my car is back to pristine condition.
Thank you

Resposta da Autocraft Telford
From the onset Autocraft explain…
From the onset Autocraft explain clearly what would be done and advised promptly the finish I must add Tyler was very good at explaining everything! I would certainly recommend Autocraft very professional and helped me with getting the hire car even to the phone to collect absolutely brilliant company !

Resposta da Autocraft Telford
Professional service, excellent job
Delighted with our recent experience of Autocraft Telford. Professional from start to finish and excellent quality repair. Would absolutely recommend them.

Resposta da Autocraft Telford
Exceptional work done on my BMW
Exceptional work done on my BMW. My car is quite a difficult colour match- pearlescent artic white and previously other places have really messed it up. I could not find any fault at all with the work done at Auto Craft. Kept me updated. Polished my car off nice. Fairly quick work given parts shortages. Definitely return (hope I don’t have too).

Resposta da Autocraft Telford
Amazing service from start to finish

Resposta da Autocraft Telford
Kareem and Daren as always looked after…
Kareem and Daren as always looked after me from start to finish my golf was repaired to a very high standard. They also got it quickly as I was going to Goodwood festival of speed and wanted my car back before I went I’ve used autocraft for over 30 years from the days when they were in St George’s wouldn’t take any of my cars anywhere else thanks for looking after me.

Resposta da Autocraft Telford
Really happy with the quality of my…
Really happy with the quality of my repair. Autocraft recovered my car after an accident, everything was explained to me & Jude kept me updated every step of the way. I would highly recommend Auto Craft. Thank you for getting me back on the road.

Resposta da Autocraft Telford
Great service and high level of…
Great service and high level of workmanship for the repairs to my work van. Definitely recommend.

Resposta da Autocraft Telford
Amazing repair & customer service!
I recently had the pleasure of working with Autocraft Express in Shrewsbury, and I can't express enough how pleased I am with their service. After my car was initially written off and deemed too expensive to repair, Autocraft Express came to the rescue and did an outstanding job repairing my car, making it look new again.
Jake is a pleasure to deal professional, courteous, and friendly. They quickly provided a detailed estimate that was both fair and transparent. Despite the complexity and cost of the repairs, they delivered exceptional and expedient results that were worth every penny.
This isn't the first time I've entrusted Autocraft Express with my car. They have previously handled some bodywork repairs for me, and each time, their work has been impeccable. Their attention to detail and commitment to quality truly set them apart from other bodyshops.
In addition to their top-notch repair work, their customer service is second to none. They kept me informed throughout the entire process and made sure I was completely satisfied with the repairs before handing the car back to me. It's clear that they take pride in their work and genuinely care about their customers.
If you're in need of any car repairs, whether it's for major damage or minor bodywork, I highly recommend Autocraft Express. They are a trustworthy, skilled, and customer-focused team that goes above and beyond to ensure your car is in the best possible condition. Thank you, Autocraft Express, for your exceptional service and dedication!

Resposta da Autocraft Telford
All good
Took a little longer than expected for the repairs to be completed, but quality of work seems very good. All done through insurance company.

Resposta da Autocraft Telford
Excellent company
Pleasant and friendly staff
Excellent work

Resposta da Autocraft Telford
Quality Workmanship
I had the misfortune of being reversed into whilst stationary, however I had the good fortune that AUTOCRAFT were my Insurance Companies preferred repairers. They have brought my old S-Max back to life thanks to the quality of their workmanship. Thanks team.

Resposta da Autocraft Telford
Damage repaired to high standard
Really good customer service, kept updated and repair was done to as new standard, gaps in panels spot on and paint work done so cannot tell was ever in an accident, Thanks Autocraft.

Resposta da Autocraft Telford
Highly Recommended
Brilliant service from drop off to collection & repair work is flawless. Thank You!

Resposta da Autocraft Telford
I would like to thank Jake and Ryan for…
I would like to thank Jake and Ryan for the work they did on my Volvo the paint job is top class and Ryans customer service was excellent 👍🏻

Resposta da Autocraft Telford
Nothing too much trouble
Great, speedy service, nothing too much trouble.
A special thanks to Kareem, Paul & Phil.
Would recommend this company.
James Worthington
MyWorkwear

Resposta da Autocraft Telford
Helpful staff
Helpful staff. Quickly repaired. Excellent job

Resposta da Autocraft Telford
Customer experience at Autocraft Shrewsbury
When you've had someone reverse into your brand new car it’s a very upsetting time the last thing you then want to do is deal with insurance companies, getting quotes filling in forms and organising a replacement car while yours is being repaired. Jake and the team were incredible and took care of everything. Initially, I was referred to them by our Volvo dealer as an approved garage, so I fought long and hard with the insurance company who wanted us to take it to one of their approved repairers. The finish is absolutely perfect. Friendly helpful and pleasant service at every point. They even cleaned it ready for pick up. Flexible when arranging dropping off and picking up and just generally taking care of everything. Many Thanks and would recommend in an instance

Resposta da Autocraft Telford
Bmw repair
Took my BMW 4 series into Autocraft for paint work on the bumper and a scuffed headlight. The process was quick and effortless. We set a date, I collected the courtesy car and drive off in 10 minutes. The work was faultless and I am very fussy, and the car was ready two days early. I would not hesitate to recommend this company. Top notch.

Resposta da Autocraft Telford
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