Accounts/purchasing/the warehouse team all made the experience with the company reassure me that contact with the client and their genuine aim to please was high on their agenda. Updates were regularl... Ver mais
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Veja o que dizem as avaliações
We had purchased a Heat Exchanger for our above ground pool and having set it all up we had an E6 error Bearing in mind this was 3.30 on a Friday before the Bank Holiday the gentleman video called us... Ver mais
A empresa respondeu
As always one phone call and I get what I need professional staff knowing what there talking about, a real person thats always happy to help, could not go anywhere else. After sales support will alwa... Ver mais
A empresa respondeu
Good informations provided by their sales team prior to purchase. Pump/filter came quick and the quality is great. Highly recommend
A empresa respondeu
Detalhes da empresa
- Fornecedor de bombas de água
- Piscina Coberta
- Piscina de Ar Livre
- Fornecedor de Bombas
- Loja de produtos para piscinas
Sobre Automated Environmental Systems
Escrito pela empresa
The fastest growing area of our business is swimming pool equipment, specifically swimming pool heat pumps. We have helped thousands of customers find cost effective heating solutions for their pools, a heat pump can save you up to 80% on the cost of heating your pool compared with traditional heating methods.
We also supply pumping stations, ranging from small tanks for dealing with surface water to large complex builds for commercial, industrial, building and renovation projects.
We are able to source a vast range of pumps from most major manufacturers, so whether you need a drainage pump, sewage pump, booster set, engine pump or a specialist pump that can handle chemicals or hot water, we have the solution for you.
Automated Environmental Systems provide preventative servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations and effluent pumping stations. VISIT OUR WEBSITE
Informações de contato
Unit B, Anglian Lane, IP32 6SR, Bury St Edmunds, Reino Unido
- +441284658770
- sales@automatedenvironmentalsystems.co.uk
- automatedenvironmentalsystems.co.uk
4,9
Excelente
1 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Always an easy and smooth experience…
Always an easy and smooth experience with AES
29 de maio de 2025
Resposta da Automated Environmental Systems
Always happy to help, thank you for your continued custom and your five star review :)
Kind Regards,
The team at AES
Resposta da Automated Environmental Systems
Hi Florence, we're always happy to help whenever we can, thank you for five star review it is very much appreciated :)
Kind Regards,
The team at AES
Ordered a part
Ordered a part, paid for part, part arrived. Not fitted yet as on holiday but the process was super slick
28 de maio de 2025
Resposta da Automated Environmental Systems
Hi Ian, we're always more than happy to help, thank you for feedback it is very much appreciated :)
Kind Regards,
The team at AES
Helpful advice on telephone
Helpful advice on telephone. Delivery off i9 arrived on time next day as promised,. Cant comment on the heat pumps performance as yet but looks very well made and was packaged very well. Thanks A.E.S.
28 de maio de 2025
Resposta da Automated Environmental Systems
Hi Andy, thank you for the feedback on your experience so far, we are here to help with any questions once your heat pump is up and running :)
Kind Regards,
The team at AES
This is an outstanding company
This is an outstanding company. It is so refreshing to deal with people who are not only extremely efficient but very polite and helpful in every respect. Can't recommend them highly enough.
27 de maio de 2025
Avaliação não solicitada
Resposta da Automated Environmental Systems
Hi Susan, we're always happy to help whenever we can, thank you for feedback and your recommendation, it is very much appreciated :)
Kind Regards,
The team at AES
Absolutely spot on for customer…
Absolutely spot on for customer service!
Every time I have reached out for support whether for product selection or support for how to use a product Simon Ward has been incredibly helpful. Always has spot on advice and is patient when executing explanations. He’s been available and always responds no matter if it’s a minor queasy or something more complex.
18 de maio de 2025
Avaliação não solicitada
Resposta da Automated Environmental Systems
Hi Angeline, always happy to help whenever we can, thank you for the great review, much appreciated :)
Kind Regards,
Simon and the team at AES
Inverter heat pump
The pre sales team were great with answering my questions in a timely manner. Delivery was quicker than expected.
Only thing to not give 5 stars is lack of instructions on the different modes and what they do, and no screws were provided to screw in the feet to the floor
29 de abril de 2025
Resposta da Automated Environmental Systems
Hi Ryan, always happy to help, thank you for your feedback and we have taken on board the points you have made.
Kind Regards,
The team at AES
Nice unit very quiet
Nice unit very quiet, a vast improvement from my previous heat pump. It hasn’t seen winter yet though.
14 de março de 2025
Resposta da Automated Environmental Systems
Hi Mick, thank you for your initial feedback and your five star review, it is very much appreciated :)
Kind Regards,
The team at AES
I have been using this company for many…
I have been using this company for many years for pool supplies and they are always available on end of the phone for help and advise. Orders always come next day too! So highly recommended for anyone needing fast, dependable pool supplies.
7 de maio de 2025
Resposta da Automated Environmental Systems
Hi Sabato, we're always happy to help whenever we can, thank you for feedback, your recommendation and your continued custom, it is very much appreciated :)
Kind Regards,
The team at AES
A good experience from initial advice…
A good experience from initial advice through to delivery. I am a previous customer and have never had a problem.
30 de abril de 2025
Resposta da Automated Environmental Systems
Hi David, thank you for taking the time to leave feedback, we are always happy to help, it is very much appreciated :)
Kind Regards,
The team at AES
Great guys
Great guys, I popped in for some advice and they where happy to sit down with me and make a shopping list :)
They seem to stock everything in one place and can draw up a plan of attack for most projects, really handy if you need pool parts!
2 de maio de 2025
Resposta da Automated Environmental Systems
Hi Kevin, we're always happy to help, great to meet you the other day and thank you for taking the time to leave a review of your recent visit to our office, it is very much appreciated :)
Kind Regards,
The team at AES
Excellent response to problems with heat p[ump
Excellent response to difficulties with Remora heat pump. AES sent an engineer the following day. The engineer was very professional and arrived on time,
They examined the unit in detail and checked the internal parameters. Reasons were given for the malfunction and suggestions given, my unit is currently functioning well.
7 de maio de 2025
Avaliação não solicitada
Resposta da Automated Environmental Systems
Hi Robert, we're always happy to help whenever we can, thank you for taking the time to leave a review of your experience with our technical and service teams, glad to hear your heat pump is now running well :)
Kind Regards,
The team at AES
Called up and spoke with the Technical…
Called up and spoke with the Technical team, they quickly understood my problem and resolved it by sending a replacement part which arrived next day. Really helpful!
2 de maio de 2025
Resposta da Automated Environmental Systems
Hi, we're always happy to help whenever we can, thank you for taking the time to leave a review of your experience with our technical team, it is very much appreciated :)
Kind Regards,
The team at AES
Resposta da Automated Environmental Systems
Hi Chris, always happy to help, thank you for your five star review :)
Kind Regards,
The team at AES
Great next day delivery service
Great next day delivery service, definitely use again
30 de abril de 2025
Resposta da Automated Environmental Systems
Hi Darren, thank you for your feedback and for your five star review :)
Kind Regards,
The team at AES
Good price and superfast delivery
28 de abril de 2025
Resposta da Automated Environmental Systems
Hi Donna, thank you for your feedback and for your five star review :)
Kind Regards,
The team at AES
Excellent service
Excellent service, arrived the next day, so could not have been better.I have not used it yet as the Electrican is coming next week!
8 de abril de 2025
Resposta da Automated Environmental Systems
Hi, thank you for your feedback and for your five star review :)
Kind Regards,
The team at AES
Resposta da Automated Environmental Systems
Hi Dean, always happy to help, thank you for your feedback and also for the recommendation :)
Kind Regards,
The team at AES
very helpful Company great products and…
very helpful Company great products and quick delivery
4 de abril de 2025
Resposta da Automated Environmental Systems
Hi Julie, always happy to help, thank you for your feedback and also for the five star review :)
Kind Regards,
The team at AES
Just an all round great service and…
Just an all round great service and price :-)
11 de abril de 2025
Resposta da Automated Environmental Systems
Hi John, thank you for your feedback and also for the five star review :)
Kind Regards,
The team at AES
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