Awayholidays Avaliações 

3.426
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Another year and another Happy couple getting the best service to book our holiday for next year. We have been lucky to have service from Alex from Away Holidays now for 5 years. With up to date kno... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Neil is our go-to person for booking our holidays. Always speedy, efficient (and patient!) when we're drawing up plans. Away were also very good when refund was needed when you couldn't travel to the... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

first time I’ve booked with away holidays, and Alex was amazing sorted everything over the phone for my holiday for next year to Zanzibar every detail covered Definitely reccomend Alex and this comp... Ver mais

Avaliado com 5 de um total de 5 estrelas

Southall / Away Holidays I just wanted to take a moment to tell you how truly blessed you are to have someone like Mr Umang working for you. Umang is a very special person in my eyes and... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Agência de Viagens

Escrito pela empresa

Away Holidays is a UK based luxury holiday company with offices at multiple locations and headquartered at Iver, Buckinghamshire. The company is a part of the bigger Southall Travel Group and specializes in arranging affordable luxury holidays to global destinations. Backed with travel expertise for global destinations and strategic partnerships with vast network of suppliers developed over many years, Away Holidays endeavours to deliver the best in service as well as the prices. A UK based team of highly trained travel experts is available to book holidays, and the company operates a 24x7 service delivery centre. Bookings with Away Holidays are fully bonded by its ATOL license (5553) from the Civil Aviation Authority. The company runs exclusive offers for holiday packages to all worldwide destinations and offers highly competitive prices unavailable anywhere else. Call Away Holidays at 0800 408 8000 to book most lucrative deals for Dubai and Middle East, Mauritius, Maldives, Seychelles, Sri Lanka, Far East, USA and Pacific destinations. You can also browse the company’s website at www.awayholidays.co.uk.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(3.426)

259 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Excellent advisor & price

Second year booking with Praveen. Service was excellent, process was simple all calls & e-mails returned and the price was the best out there.
Can’t fault the level of service provided and can thoroughly recommend Away Holidays

23 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear yvonne,

Thank you for appreciating our simple process, prompt communication, competitive pricing, and overall service. We take pride in providing our customers with the best experience possible, and it’s the real testament of our hard work when we get positive feedback like yours.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Neil always goes above and beyond to…

Neil always goes above and beyond to help us find the perfect holiday

29 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Shane,

Thank you for taking the time to share your feedback with us. We are delighted to hear about your positive experiences with Neil. It is invigorating to know that Neil's efforts have helped you experience flawless holiday planning.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Praveen was excellent

Praveen from Away Holidays was very helpful, patient and polite when i was booking my holiday. Tried his utmost to get room type we requested but also offered great alternative which we went with. Very happy

29 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Christine,

Thank you for taking the time to share your experience with us. We're delighted to know that Praveen from Away Holidays was able to assist you effectively and courteously during your holiday booking.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Very quick and efficient found exactly…

Very quick and efficient found exactly what we was looking for and rob was very helpful

29 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Bowmaster

We are thrilled to hear you were able to find what you were looking for efficiently and that Rob was able to assist in making this happen.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

We have booked holidays to Dubai for…

We have booked holidays to Dubai for several years through Away Holidays - with Rob being our direct contact. Rob is super helpful and a pleasure to deal with. He is very efficient, courteous and nothing is too much trouble for him to sort.

27 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Paul ,

Thank you for taking the time to share your experiences with us regarding your bookings through Away Holidays. It is indeed heartening to hear such positive feedback about Rob.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Amazing support and customer service from Brooklyn

Amazing speaking to Brooklyn today, he gave great advice and knowledge of booking a holiday. He was patient and has great customer service, will be booking alot more holidays and telling everyone to speak to Brooklyn. Thank you!

27 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Valued Customer,

It warms our hearts to know that you had such an incredible customer service experience with Brooklyn. We pride ourselves on our dedication and commitment to provide valuable service to our customers.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Another fantastic booking made through…

Another fantastic booking made through Awayhoildays & agent praveen
Always given superb & on point package.

Rest assured every holiday destination booked is absolute to perfection.

24 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Lewis,

Thank you so much for your wonderful feedback. We greatly appreciate your continued trust in our services.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Praveen provided a great service and…

Praveen provided a great service and helped through the whole process of booking our holidays! He was very professional, patient and super helpful! Thank you Praveen!

25 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Lucas,

Thank you so much for your recent feedback regarding your positive experience with our team member, Praveen. It truly warms our hearts to hear that he was able to assist you professionally and patiently through the entire process of your holiday booking.

Regards,
Away holidays

Avaliado com 4 de um total de 5 estrelas

SUNSHINE HOLIDAY WITH AWAY HOLIDAYS

After an initial reluctance in having confidence in booking our holiday with this Company we eventually have become re-assured. Brooklyn found us what we believe to be the best price for this all inclusive hotel package. The proof of the pudding is after the completion of the holiday, so far all is good!

25 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Allen,

Thank you very much for your kind words and for putting your trust in our company. We are so glad to hear that Brooklyn was able to assist you in finding the best all-inclusive hotel package that suited your needs and budget.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Excellent service.

Ian was knowledgeable and very helpful in helping me book and organise my holiday.
Thank you.

25 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Francis,

Thank you for taking the time to provide us with this valuable feedback. We are thrilled to hear that our team member, Ian, was helpful in assisting you with your holiday arrangements.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Great service to Rob

Great service to Rob. Outstanding knowledge of hotels and options.

25 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Hiten,

Thank you for taking the time to send such a lovely note. We are pleased to hear that you had a great experience and that Rob was able to provide you with the outstanding service we strive to offer all our customers.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Booked a holiday with Rob fantastic…

Booked a holiday with Rob fantastic service we booked with Away holidays this last year and arrived home end of September Fantastic holiday I rate Away Holidays They are great and Rob was exceptional on the phone very caring and gave me time whilst booking for next year Thankyou Well done Rob.

23 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Karen ,

Thank you so much for taking the time to share your feedback regarding your recent holiday booked with Away Holidays. We are delighted to hear that you had a fantastic experience and truly enjoyed your holiday.

Regards,

Away Holidays

Avaliado com 5 de um total de 5 estrelas

Once again Brooklyn has come up trumps!

Once again Brooklyn has come up trumps!
Very knowledgeable and always gives us good customer service which is why we keep going back.
Prices are very good too.
Thank you Brooklyn

22 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Catherine,

Thank you so much for your kind words! We are thrilled to know that our service continues to meet your expectations. Our team's primary goal is to consistently provide a great shopping experience for all our customers.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Great Service

We have come to Awayholidays for the first time and we have to say how helpful Brooklyn has been , great knowledge, very polite, basically knows his stuff. Happy with the price which was very competitive.
Booklyn kept us up to date with everything and always called back when he said he would.
In summary we would highly recommend Both Awayholidays and Brooklyn and will definitely use them in the future.

21 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Tim,

We sincerely appreciate the time you took to share such high praises of our team and services. Your feedback is what keeps us motivated and helps us continuously improve.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Great travel agent!

Extremely helpful and competent, very competitive pricing, had everything I needed! Second time using them and would definitely use again.

22 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Amanda,

We sincerely appreciate your feedback and continued loyalty. It's truly rewarding to hear such positive remarks about our services and our competitive pricing strategy.

Regards
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Holiday booked with Alex

Holiday booked with Alex
We had looked online and knew where and when we wanted to go away. Alex gave us another option which didn't really fit what we wanted he then came back with another offer which was great.

19 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Claire,

Thank you for taking the time to share your feedback regarding your recent booking with Alex. We are pleased to hear that Alex was able to adjust the holiday options to better fit with your preferences.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

After speaking Brooklyn we had a great…

After speaking Brooklyn we had a great experience nothing was a problem and we got a great price would highly recommend. Now looking forward to our holiday in Abu Dhabi

16 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Sarah,

Thank you so much for taking the time to leave such positive feedback. We are thrilled your experience with Brooklyn was so positive!

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Second time booking with Brooklyn this…

Second time booking with Brooklyn this year. Very good travel agent I always ask for him. Always advises the best way and tries to secure the best prices. He is also transparent and there is no hidden costs and fees etc. if you want a good deal and you want the best advice - speak to Brooklyn.

16 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Hashim,

Thank you for your kind feedback. We are delighted to know that your experience with Brooklyn and our services was positive. We always aim to give you the best travel advice and strive to secure the best deals for our customers.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Jeremy was very good at finding my…

Jeremy was very good at finding my holiday and good flights that suited me and my family, he was very patient and polite.

13 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Valued Customer,

Thank you so much for your positive feedback on the service provided by our team member, Jeremy. we are thrilled to hear that he was able to assist you in finding the perfect holiday and flights to suit your family's needs.

Regards,
Away Holidays

Avaliado com 5 de um total de 5 estrelas

Natalie is just outstanding

Natalie is just outstanding , a top class service and so professional, tailoring my holiday package to just what I required for a 2 family holiday, I cannot praise her enough for her time and patience, I am a regular traveller and would not use anyone but natalie for her outstanding service

13 de outubro de 2025
Avaliação não solicitada
logotipo da Awayholidays

Resposta da Awayholidays

Dear Nicholas,

Thank you so much for taking the time to share your wonderful feedback about Natalie. It's absolutely delightful to hear about your positive experience with her.

Regards,
Away Holidays

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