Brilliant service and quality products as always! I forgot to order a few items, so I had to place a second order, but I noticed there was a delivery charge. I rang the office, and they kindly waive... Ver mais
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Veja o que dizem as avaliações
My doors were delayed and AX national were soo professional and helpful and did everything to expedite them, also gave me an excellent price on them. Really wanted the new business and made me feel li... Ver mais
We’re very helpful in verifying a product that was required only down side was the delivery time taken but I do not know if this was do to the post office delivery as there service is atrocious at pr... Ver mais
Absolutely Outstanding Service ⭐⭐⭐⭐⭐ We honestly cannot recommend this company highly enough! From start to finish, they were incredibly professional, friendly and supportive. Nothing was ever too... Ver mais
Detalhes da empresa
Escrito pela empresa
AX National is based in the heart of Birmingham. Supplying Internal and External doors, skirting and architrave to trade and the public. Doors include, oak, black, white, urban, pine and walnut doors.
Informações de contato
AX National Ltd, B24 8NP, Birmingham, Reino Unido
- 01213260733
- online@axnational.com
- axnational.com
4,5
Excelente
117 avaliações
Pede aos clientes que avaliem
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Respondeu a 66% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Stunning internal oak doors
Stunning internal oak doors
Brilliant and professional service supplied by AX National- the most beautiful doors at a very competitive price, Paul is kind, attentive with excellent communication skills. They do what they say they are going to do/ a rarity compared to other companies and tradesmen! I 100% recommend AX National and will definitely be using them again if we need to in the future.
Thank you
Deborah
29 de novembro de 2023
Avaliação não solicitada
Different sizes.
Purchased a large number of skirting and architrave, carpenter has just started fitting and is having a nightmare, the skirting boards are different heights, as much as 4mm. Carpenter is having to plane to the correct size and re-prime the bottom to seal. Would not use again.
5 de dezembro de 2023
Resposta da AX National Ltd
Hi Rebecca, thank you for your feedback. I'm sorry to hear you have had this issue. It isn't an issue we have had in the past. Unfortunately we wasn't contacted and notified of this after you received your delivery. We would have been happy to replace the items are resolve the problem if we had been contacted. Thank you. Kind Regards, AX National
Excellent customer service.
Great communication and excellent customer service. Will definitely buy from AX National again.
13 de dezembro de 2023
Skirting and Architrave
The skirting and architrave I ordered are good quality and delivered right on the next day.
Excellent fast service with a very reliable price.
Many thanks
YAREMA LTD
6 de dezembro de 2023
Avaliação não solicitada
The price is very competitive
The price is very competitive.
I made order of Torus skirting boards. They delivered right on the next day, the delivery man enthusiastically helped to bring them all into the lobby.
Among 10 slats, there were a couple of cracks on 1, and some chips on another. Generally the quality was good. If they could clean/blow out the dust in the hidden rank it would be even more fantastic.
22 de novembro de 2023
Avaliação não solicitada
Resposta da AX National Ltd
Hi, Nghia, thank you for the review and feedback. Customer care is very important to us. We would've happily sorted any issues for you, if known. If there is anything else we can do, please feel free to contact us.
Excellent Service
Excellent service. Samantha was very helpful arranging the extra packing and paperwork for an export order. Goods received quickly and in good order.
14 de novembro de 2023
Avaliação não solicitada
Almost an “A” grade
Almost an “A” grade. The person answering my query was very helpful, directing me to the online page and instructing me what to do. The procedure for purchase was very clear, even for somebody who hates doing most things online!
The only downside was that I had to be in to sign for delivery. I had to cancel a medical appointment for this. It should be possible to ask for delivery to a neighbour or a safe spot, especially for items below a certain value, albeit at the purchaser’s risk.
3 de novembro de 2023
Fantastic customer Service
Its so nice to deal with a company that has fantastic customer service. Hats off to Samantha who dealt with all my enquiries and last minute changes. The company went above and beyond with my order and will deliver FOC a door they were awaitng stock for and even my last minute handle thumb turn was dealt with above my expectations. Would recommend this company for your doors and ironmongery
20 de setembro de 2023
Avaliação não solicitada
We are still owed a door and have had…
We are still owed a door and have had no contact about it
3 de setembro de 2023
Resposta da AX National Ltd
Hi Simon, please can you contact us with some information regarding your order and we can look to get this resolved. Thank you.
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