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Baboodle Avaliações 990

O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

This was my first time using Baboodle renting a travel pram for our first family trip with our new baby. The process for a one-off rental was super easy to set-up, and the team were incredibly respon... Ver mais

Avaliado com 4 de um total de 5 estrelas

This is the second time I have used Baboodle and another really positive experience! The pushchair was slightly more worn than the last one (peeling handle/ a few scratches) but was still in good cond... Ver mais

Avaliado com 5 de um total de 5 estrelas

So convenient to be able to rent a pram for holidays that fits in the plane overhead locker without needing to purchase a travel pram. Pram arrived lovely and clean in perfect condition. Easy to retur... Ver mais

Avaliado com 5 de um total de 5 estrelas

Second time using Baboodle and can't speak highly enough of the company! Fantastic product, clear communications, super easy returns. Lifesaver for us for short-term needs like holidays etc. Thank you... Ver mais

Detalhes da empresa

  1. Loja para Bebês
  2. Locadora de Bicicletas
  3. Loja Infantil
  4. Locadora de equipamentos
  5. Agência de Viagens
  6. Aluguel para férias

Escrito pela empresa

Rent everything but the baby with Baboodle, the UK's flexible baby equipment rental platform. We are on a mission to make parenting more affordable, more sustainable and easier to navigate. At Baboodle, we have the UK's largest range of baby equipment available to rent. As the official leasing partner of brands such as Bugaboo, Babyzen, UPPAbaby, iCandy, Joolz, Stokke, Woom and many more! To date, we have saved over 12,000 parents money and space on their baby equipment, won GOLD industry awards gained over 500 5* reviews on Trustpilot. UK wide. Free returns. Next day delivery.

UK Wide delivery & Free Returns

Premium baby equipment at a fraction of the cost.

Premium baby equipment at a fraction of the cost.
Get fast shipping and free returns when renting baby equipment on Baboodle.

Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

990 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 58% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Elle Tens machine

I rented the Elle Tens machine. Arrived in impeccable condition and the returns instructions were very clear. Overall a very good experience. Highly recommend!

10 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Pram Rental

We used Baboodle when our pram went in for repair, and the company didn’t provide loan prams. Baboodle were swift, and the pram we rented was in excellent condition. It’s so nice when you ring a number to speak to an actual person rather than an automated service. Just excellent service all round, would highly recommend!

6 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend!

I rented the Gazelle S double in September 2025 for a holiday. The pram was exceptional, brand new with all the accessories. Delivery was on time, offloading the pram was seamless and entirely stress free. We’ll definitely be using Baboodle again for going away and possibly for if we have another child. Some baby products are used for such a short amount of time that this rental service can make a lot more sense especially if you want a higher end product without the entire cash outlay. We decided to keep it a little longer so the flexibility was great.

I must admit I was worried as the airline had caused a couple scratches so I wondered if I would be charged but I wasn’t. It was included in their wear and tear.

Very pleased, top notch!

28 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Couldn’t have been easier

Couldn’t have been easier. Rented a cot and pram for the first 4 months of our newborn and returned them as soon as we were finished. Great communication and easy return.

7 de março de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Unpleasant experience

We rented a Snoo through this company because we are extremely sleep-deprived with our 7-week-old baby and were hoping it would help us get some rest. Unfortunately, the experience has been very frustrating so far.

The delivery arrived three days later than scheduled. The only communication we received was a single email saying they expected to deliver “by the end of the week,” but there was no proactive follow-up after that. I had to chase them myself to find out what was happening.

When the package finally arrived, the setup was still not usable. The cot mattress is about 8 cm too short when placed in the cot, which obviously raises safety concerns. On top of that, the sleep sack that was sent is not Snoo-compatible, so we can’t actually use the system as intended.

Customer service responses have been slow and not very helpful, and the issue still hasn’t been resolved. Now we have to wait several more days for replacement parts before we can even try the Snoo—after already waiting for the delayed delivery.

As new parents running on very little sleep, we were really hoping for a smooth experience. Instead, it has added more stress at a time when reliability and support matter the most.

6 de março de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great concept

Great concept, perfect for what we needed. Everything was pretty smooth, a couple of small issues with delivery and collection but these were resolved quickly. Would definitely use again and would recommend!

2 de março de 2026
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Stock issues

Ordered and paid for a pram for holiday with the 2 day window the website recommends, however due to stock I did not receive in time. Communication wasn’t great on this at first when I chased for a delivery update which was disappointing and stressful as we had to scramble to get another travel pram before our holiday. However, after talking to Katie I believe an email was sent but there was an error in receiving as it is not in my inbox or junk/spam.
I would say order much more in advance than 2 days of needing but then that does mean you will have to pay for the subscription for longer. I needed the pram for 3.5 weeks exactly so I did not want to order too early as I didn’t want to be charged for 2 months subscription just for having it a little over a month as it seems the subscription works on a monthly rate instead of a daily/weekly rate

4 de março de 2026
Avaliação não solicitada
logotipo da Baboodle

Resposta da Baboodle

Hi Tasmin

Thanks very much for your review!

Whilst we have most items in stock most of the time, we operate with circulating rental inventory rather than traditional retail stock. This means that when orders are placed last minute, we don’t always have immediate availability of every model if one hasn’t yet returned from another family. For that reason, if you know you’ll need something for a specific date or holiday, we do recommend ordering in advance where possible as it makes stock much easier to manage for us. The subscription starts only when the item arrives so you won't end up paying more.

As soon as the order was processed, our team sent an email to let you know that the specific pram you selected was out of stock for next day dispatch. As you've seen it's been sent with no issues at our end, but unfortunately didn’t reach your inbox, so you only became aware when you contacted us for an update, which I can appreciate was very frustrating.

We’re really sorry again for the inconvenience ahead of your trip and appreciate you taking the time to update leave your review.

Avaliado com 5 de um total de 5 estrelas

Great experience

If you are looking to rent any baby equipment choose Baboodle! Both items I rented came quickly and in great condition. They also make the return process very easy. Outstanding customer service.

25 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Loved Baboodle!!

Loved Baboodle, this was our second time renting and we will definitely rent again. So easy and great quality products.

2 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly recommend using baboodle

Highly recommend using baboodle, we ordered a Joolz Aer + for a few days and it arrived on time well packaged with travel bag with it and very clean! Communication was great and really easy quick service and very reasonably priced compared to if you were to buy the pram! Definitely will be using again in the summer for our next trip!

22 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Customer Support makes it easy

Baboodle is a great concept and the customer support is fantastic. They were happy to answer my questions about the product I wanted and if it was compatible with what I already had and made the rental process easy. I had issues with the return because DPD were useless, but that’s not Baboodle’s fault and they gave more excellent support.

19 de fevereiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Highly Recommend

I’m a returning customer and I will always recommend Baboodle. Such a fantastic hassle-free service. Great products available that can be rented at dates that suit you. The customer service is brilliant and the delivery & return is quick and easy.

20 de janeiro de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What an amazing service

What an amazing service! Hired a pushchair just for holiday, and I wish I had known about Baboodle when I first had my baby(ies) So easy to use, from finding what I wanted, picking custom dates, and then the returns process. Couldn’t recommend enough!

3 de fevereiro de 2026
Avaliação não solicitada

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