Baboodle Avaliações 994

Great customer service, quick delivery, good product range

Great products, great customer service! All in all would totally recommend

What an amazing service! Hired a pushchair just for holiday, and I wish I had known about Baboodle when I first had my baby(ies) So easy to use, from finding what I wanted, picking custom dates, and then the returns process. Couldn’t recommend enough!

Quick, response and straightforward - just what you need with a new baby.

Brilliant service. Great concept, perfect items.
Will use again!

A super service. Amazing customer care, super fast delivery and easy returns. Thank you!!

We had a very good experience using Baboodle for a pushchair rental. All went smoothly: they delivered the pushchair as expected. Also the return was very easy as they sent a courrier to pick it up.

Amazing concept and amazing business. Thank you.

Great service and the monthly rental meant we didn’t need to spend money on something that would only be used for a short amount of time

Such a great platform! So easy to use and excellent customer service; it has come in so handy for us for short term travel rentals. Plus I love the positive environmental impact of reusing the endless things kids need and outgrow.

Wonderful customer service. After they forgot to include the pram adapters, they sent an uber directly to my house with them to make sure I had them on time for my trip.

You just don’t get customer service like this anymore. Super happy

I’ve rented a couple of items from Baboodle so far and I’ve been so impressed. Everything has arrived on time and has been either brand new or in absolutely perfect condition.

I couldn’t recommend the company — or the concept — more highly. It’s perfect for trying out items you’re not sure you or your baby will like, or for those things you only need for a short time.

Such a brilliant service, and I’ll definitely be renting more from them!

Excellent service from start to finish. Prams in excellent condition, delivery very efficient, communication very good. highly recommend and have used on several occasions.

We used Baboodle for a short term rental of the Joolz Aer + with carry cot for our 3 month old for a weeks ski holiday. It was perfect. The customer service before hand was great and they answered my questions quickly. The pushchair came in brilliant condition, as if I’d bought it new! And the returns process was easy and quick. DPD came to our door to collect and I used the boxes provided when delivered. Easy!

We used Baboodle for a short-term rental of the Babyzen Yoyo stroller for a flight and city break with our 3-month old baby (our usual pram is a very bulky Silver Cross). The whole rental process was seamless, from the initial order to the delivery and to organising the return. Customer service was quick and friendly, too. We will definitely be using Baboodle again!

Great service and the bouncer we hired worked perfectly for the time we needed it. It was clean and in good nick. And when our baby grew out of it the return was really easy. So nice to not have to faff with trying to sell the item or not knowing what to do with it when the baby can’t use it anymore. Highly recommend hiring from Baboodle.

Buggy arrived very quickly once ordered and in immaculate condition - used it for about 9 months. Returns process was super easy once I got round to boxing it all back up! Would definitely use Baboodle again and would recommend to others.

Great company amazing service such a straightforward and easy transaction when life is already stressful enough with kids thank you so much

Brilliant! Exactly what I needed for the time it was required. Just makes so much sense. Even better than 'try before you buy' as can simply send back when the item is no longer needed. High quality products for a fraction of the price. Simple & easy with excellent communication. Thank you so much.

Great customers services, easy to place an order. An item was missed from my delivery and it was very quickly resolved.

However, I was shocked when I opened the box. The pushchair was dirty, seat was stained, wheels were dirty and covered in strands of hairs and the frame was full of deep scratches. It has seen better days.

Quoted from their website “ All of our items are deep-cleaned, safety-checked and fulfilled in-house at our London warehouse, to ensure that there is no compromise to style or safety when hiring rather than buying.”

Looking at how it arrived, there was no way that the pushchair was ever deep-cleaned. I stripped it completely, machine washed the fabric and steam cleaned the entire pushchair, even the wheels.

The idea of renting was brilliant as I only needed it for a few days and due to limited storage, I didn’t want to purchase another.

Can’t fault their customer services but they really need to do better in quality checking their products prior to sending them out to their paying customers, especially these products are for children, and cleanliness should be their utmost priority. This was my first ever time hiring or purchasing used baby products and it certainly will be my last. Not a fan, sorry.