Baby and Child Store Avaliações 

Excellent service and friendly staff.

really good and easy

I ordered a baby chair for my niece who is expecting, it was 189.99 reduced by £20 to £169, I had to get my nieces address so waited a couple of hrs and went back in, the £20 reduction was nowisding so I paid the full price. I rang the customer service and got an answer machine, left a message, wasn't expecting anyone to get back to me. . Chris called me on the Monday morning and explained the link was a little late removing the discount but then said he would refund the £20. It has come on my CC bill.

Fast and prompt supply and next day delivery of order.Discount on price also.

Super speedy delivery. Thank you.

Great service, trike came next working day. Very happy 😊

Excellent customer service and competitive prices.

Ordered early December 2025 and item still hasn’t arrived mid April 2026!

I had a problem with some damaged panels being delivered which I tried to resolve directly with the manufacturer with little success. When I contacted the Baby and Child Store team, they were quick to respond and arranged for the replacement panels to be sent to me. When these also turned yp damaged they were quick again to get a further replacement dispatched with additional protective packaging.
I can't thank them enough for their time and attention with this situation, it was a stark contrast to the service received from Tutti Bambini. Thank you!

Cybex libelle, I just want to thank you for the amazing service I got from your store, I contacted your customer service about purchasing a buggy, Lauren was the lady who dealt with me, she gave me all the information I asked for, reassured me on delivery,and talked me through the process, my order arrived the day after!!!! Amazing service that has restored my belief in online shopping, well done

Bought a pram and car seat combo in October to use the black Friday sale. Only tried to put them together in April (when the baby was born), and the adapter was for the wrong model. Contacted customer service, who were very responsive, sent the right model within 2 days. Can’t complain, excellent customer service.

Great price and quick dispatch.

I was really surprised by how quiet and smooth the pram is on all terrain!
A bit wider but definitely worth it.

Best price on the market beating silvercross themselves. Also super quick delivery way a head of the timescale on the site. Would definitely order from here again and would recommend to others.

Order came wrong but they sorted literally the next day

The quality of the product felt a little low . when the product was opened found hair and thread sticked to it so that was disappointing .

Very good customer service and quick delivery.

I had a fantastic experience with Baby & Child Store and I’m incredibly grateful for their customer service.

I accidentally selected the non-urgent delivery option when ordering, as I didn’t realise it was set as default. After contacting them and explaining that we had recently been in a car accident and urgently needed a replacement car seat for our child, they were extremely understanding and helpful. They kindly expedited the order for me, which I truly appreciated during such a stressful time.

The Cybex Pallas G2 i-Size Plus shield car seat they sent is absolutely excellent – high quality, very secure, and clearly designed with child safety in mind. The shield system feels very safe and reassuring, while still being comfortable for my child. The quality of the materials and overall design is outstanding.

Thank you for your kindness, fast support, and professionalism. Highly recommended store with outstanding customer care! 🚗🛡️👶

Efficient and fuss free - very happy with the service

Ordered and received in half the time that was outlined