Bags of Love Avaliações 

7.452
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought a whisky glass showing photos I had taken. I am very pleased with the way it came out, it is good quality product. The design was easy to follow and showed how it would be in 360° but, it... Ver mais

Avaliado com 1 de um total de 5 estrelas

Scam company, do not use! My last review got deleted without my consent, so posting again. Do not buy from this company! Their customer service takes ages to reply, hoping to drag out the issue unti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This company is fabulous! Emailed them after I made the order as it was a last minute order but young daughter had decided on for her eldest brother’s special birthday. This was 3 days before the even... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought two Skiing neck scarves (buffs) for my wife and her friend using photos from previous Skiing trips. The software takes a while to get the hang of, and to get the scarves looking right t... Ver mais

Detalhes da empresa

  1. Loja de Souvenirs

Informação fornecida por fontes externas variadas

Design products online in exceptional quality, built to last, by our talented team in London.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(7.452)

62 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Absolutely phenomenal!

A billion times more excellent than I could have imagined! I wanted to get something printed that was a bit more elegant than the usual mugs etc. This was just beautiful, speedily made and delivered, and fantastically packaged. In fact, I created a Trustpilot account just so that I could leave this review!!

7 de novembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic company!

The products from Bags of Love are really lovely and well made and their service is friendly and efficient. Their design check function is very helpful and easy to use, it’s so good to know whether what you have made will work or not. I wouldn’t get a photo gift from anywhere else!

10 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Absolutely gorgeous

Absolutely gorgeous. I ordered an enlargement of a photograph my husband took on canvas and I was concerned, because of the size, it wouldn’t be very crisp. The canvas is stunning. I’m really thrilled. Thank you so much. I’d definitely recommend this company.

15 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fast efficient friendly service

Fast efficient friendly service. Would well recommend and will be using them again.
I received the personal photo blanket with speedy postage and was not disappointed. Looks amazing thank you :)

9 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

absolute excellant service.

absolute excellant service.. brilliant communication.. and a stunning end result re canvas pic... cannot rate highly enough and will go nowhere else for any pics... 10/10...

8 de outubro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service from Kajal

Great customer service from Kajal, who personally ensured that a photobook I'd ordered as a present for my Grandma's 100th birthday arrived in time. The photobook tool was also really easy to use and made a great gift. Thank you!

6 de setembro de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I have used Bags of Love twice now and…

I have used Bags of Love twice now and the quality and use of online design and choice of fabrics excellent. The courier was slow but as soon as I emailed the company it was sorted out. Happy to recommend. 👍

30 de agosto de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I couldn't be happier with mOutstanding Customer Service and High-Quality Products! I couldn't be happier with my experience with Bags of Love.

I couldn't be happier with my experience with Bags of Love. The customer support team went above and beyond to ensure all my needs were met, displaying exceptional attention to detail and genuine care. From the moment I reached out, they were incredibly nice, guiding me through every step of the process with patience and professionalism. The quality of the products is top-notch, and they truly made sure I was satisfied with every aspect of my purchase. I highly recommend Bags of Love for anyone looking for great service and beautiful products. Five stars well deserved!

27 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

An Awful Website that just does not deliver

I have just spent 5 days adding photos to a photo album for my daughters 30 Birthday and then this morning all the collages disappeared. When I went to find out about it all I got was an AI robot that would only answer specific questions and nothing about collages. Now after retrying to get everything back it has completly failed and now when I go back in the photo album I created has disapperaed and I am left with nothing. This company is a complete joke and dangerous as they lead you up a path where you think you are getting a great service but in reality it is awful.

02/09: just after seeing a review comment from "Bags of Love" and it does not fill me with any confidence. At no stage have they said that they will provide the facility to ask an open question such as why the photo montage tool is deleting all my photos or that the app just freezes as you are doing something and you lose everything. I did actually save several times and the app confirmed saved but nothing must have been saved. The one thing I would say about my experience is that it made me aware of how wrong these things can go, so I took the time to research fully the options that were available as well as feedback/reviews. This allowed me to choose an alternative company that had an app you could download instead of doing everything online. The app worked really well and when I saved it was always available and never broke down. They ended up cheaper than "BAGS OF LOVE" but still have to recieve the album so will give an update on delivery and quality of the product once I get it.

27 de agosto de 2024
Avaliação não solicitada
logotipo da Bags of Love

Resposta da Bags of Love

Dear Joe,

I’m truly sorry to hear about the issues you experienced with your photo album. We understand how frustrating it must be to spend so much time on a project only to encounter problems, and we sincerely apologize for the inconvenience this has caused.

We’d like to resolve this as quickly as possible. To assist you better, we will be reaching out to you via email to gather more details about your experience. This will help us investigate the issue thoroughly and work towards a solution.

Please note that if designs are not saved to the cart or if account details are not added, they might be removed as they are stored in your browser’s cookies or cache. To avoid this in the future, we recommend saving your designs for later at the checkout page, which allows you to access and continue from the same point.

Thank you for bringing this to our attention. We are committed to improving our service and ensuring that your experience is a positive one. We appreciate your patience and look forward to resolving this matter for you.

Best regards,
Bags of Love Team.

Avaliado com 5 de um total de 5 estrelas

Printed image on a plate

I wanted a circular image on a circular plate as part of a fun present. I have previously had art work printed on a glazed expensive porcelain plate and was surprised at the price of the plastic plates. Excellent value. The product arrived promptly. The staff had checked the image and it was perfectly centred. Great colours!

13 de agosto de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Time wasters

I'm surprised with the similarly written positive reviews here. I had a bad experience. The collage design part of their website is very clunky and I wasted two hrs on it. No problem they said, we can sort, but the result they came up with had funny lines between the photos and when I asked them to fix it the the customer service fiasco started. Umpteen phone calls and >24hrs later I never had a single email from them and they kept lying about when they would get back to me. Their design team is in India and their comms seem to be poor. Life is too short for this kind of stuff. Went elsewhere.

24 de julho de 2024
Avaliação não solicitada
logotipo da Bags of Love

Resposta da Bags of Love

Hi Bruce,

First of all, I would like to apologize for the experience you've had. We strive to provide the best customer support and assist our clients in every way possible. We'll review your case and get in touch with you as soon as possible to resolve this issue. Thank you for bringing this to our attention.

Best Regards,
Bags of Love team

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