Bags of Love Avaliações 

7.452
•
O TrustScore é 4 de um total de 5

4,1

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I bought a whisky glass showing photos I had taken. I am very pleased with the way it came out, it is good quality product. The design was easy to follow and showed how it would be in 360° but, it... Ver mais

Avaliado com 1 de um total de 5 estrelas

Scam company, do not use! My last review got deleted without my consent, so posting again. Do not buy from this company! Their customer service takes ages to reply, hoping to drag out the issue unti... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

This company is fabulous! Emailed them after I made the order as it was a last minute order but young daughter had decided on for her eldest brother’s special birthday. This was 3 days before the even... Ver mais

Avaliado com 5 de um total de 5 estrelas

I bought two Skiing neck scarves (buffs) for my wife and her friend using photos from previous Skiing trips. The software takes a while to get the hang of, and to get the scarves looking right t... Ver mais

Detalhes da empresa

  1. Loja de Souvenirs

Informação fornecida por fontes externas variadas

Design products online in exceptional quality, built to last, by our talented team in London.


Informações de contato

4,1

Muito Bom

O TrustScore é 4 de um total de 5

7 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 83% das avaliações negativas

Normalmente responde dentro de 1 semana

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,1

Todas as avaliações

(7.452)

62 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Words can’t describe how good this company is

Once again I ordered a canvas from bags of love and this company never fails to exceed expectations, the canvas was ordered Monday evening and arrived Wednesday early morning, during every stage of production the company sent me an email updating me and reopened super fast when I messaged them a query.

Honestly I said it last time and I’ll say it again. If you want a canvas or anything like that made. Don’t waste money on other company this is the only company I trust to make my canvas because it’s so clear that they put love and care into making your order. To other companies you are just their income, but you bags of love they treat you like your a friend and they are doing you a favour.

22 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a fantastic company.

What a fantastic company.
I ordered a photobook for a teacher's gift.
The order was very last minute. When placing the order I contacted customer services, who advised the best delivery and helped progress the order as soon as it was made.
True to their next day delivery promise, I received the photobook the next morning.
Not only a fantastically quick service, but the book itself was great quality and the print was excellent.
I would highly recommend this company.

16 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

First Class

I cannot fault the service, it was 1st class. The china baubles were packaged and delivered in one piece and no breakages. The quality of the product is excellent. I would very much recommend Bags of Love and will definitely purchase from them again. Many thanks

20 de junho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Perfect Product, Perfect Company to deal with

This was the 4th shirt I've ordered & I'm truly delighted with them all. This 4th one was the best as I've perfected my design following advice from Kajal who was very helpful on a number of matters. Received all very quickly & great e mail support for a couple of queries that I had. Great quality & fit with incredibly accurate design & reproduction of photos & printing.

5 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service! I called before and after placing the order as needed the item rushed and delivered within 2 days. The team talked me through the process. When it looked like they may not be able to ship the item in time, we discussed collection from their London location as an alternative - but in the end they did manage to ship it. Item was great - really high quality - and the service was top notch!

3 de julho de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality items, great way to be personal or creative.

I bought a tea towel and travel towel as a gift. Both were high quality items and delivered on time. I made a custom design in Canva, you can also do a photo. Great way to turn digital art and designs into gifts or products. Huge range of items to personalize including blankets, clothing, mugs, sunglasses, canvas prints, and even your own pattern leather.

19 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a large banner for our school…

I ordered a large banner for our school with our school crest/logo and it is absolutely stunning!! We are so happy with it. The price was unbeatable. It is on linen and the letter and detail is outstanding. I’m honestly so shocked that it is as perfect as it is. Thank you so much. This company is legit order from them. We will be back! Shipping was super fast and I got updates regularly.

27 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I recently complained about the quality…

I recently complained about the quality of a handkerchief that I had ordered in organic cotton that had been apparently mislabelled as polyester. The customer Team reached out to me and kindly replaced the handkerchief free of charge with another fabric.

They were very prompt in their response and I’m grateful for that

10 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent quality gift

Excellent quality large bone china mug, did a collage photo print of pets which came out perfectly. Been through the dishwasher several times so looks like it will stand up well to use. Not the cheapest around but well worth the money for the perfect gift. So good I’ve already ordered another for myself!

20 de maio de 2024
Avaliação não solicitada
Avaliado com 2 de um total de 5 estrelas

Dishonest …

Very disappointed with the poor quality of the product. I ordered a handkerchief for my dad in organic cotton but the product when it arrived had a polyester label. I complained and was told they accidentally put the wrong label on the material. The fabric is undoubtedly polyester but was told it wasn’t. I asked for a replacement but was told I could send it back for them to change the label to read cotton which it clearly isn’t. Given the expense I am very disappointed and will never use this company again.

10 de maio de 2024
Avaliação não solicitada
logotipo da Bags of Love

Resposta da Bags of Love

I'm truly sorry about your recent experience with our product and understand your disappointment. The quality of our items and the satisfaction of our customers are our top priorities, and it is clear that we have not met your expectations in this instance.
We understand the importance of receiving the correct product, especially when it comes to something as special as a gift for a loved one.

One of our team members will be reaching out to you directly to discuss your concerns and find a resolution that works for you.

Once again, my sincere apologies.

Avaliado com 1 de um total de 5 estrelas

Still awaiting refund

I have had an awful experience with this company. I made an order and a week later I am told that the ribbon needed for my order was out of stock. I asked for a refund and made an order with another company. Bags of love kept emailing me offering vouchers / discounts etc which I kept declining and asking for my money back. I have had to ask six times for a refund, I am still awaiting this. I would NOT recommend this company and will definitely not be using them in the future.

6 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I love love love ❤️

I have used Bags of Love a few times over the last year for a photograph blanket and pillows. As you design your pieces on line, you sometimes need a professional eye so I contacted them for a on-line chat. Each time, great advice was given and I was reassured to place my order. I was not disappointed. I love love love the quality of the products and have will have no hesitation in using them again.

1 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Super service, super quality

Ordered an acrylic block with custom art work on.

Order process was seamless.

Uploaded image required using their website.

Block arrived a week later.

I was kept updated at every stage.

Perfect.

Decent price.

18 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Nice finish!

Very happy with all products received, really nice quality and finish! Good communication, polite and friendly! ..the only to check is the delivery, processing and delivery have separate times, it is stated on website! be aware of this. I would definitely order again, I have ordered multiple products and been so happy with each one especially as they've been for big emotional occasions. Thank you!!

10 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Poor Customer Service

Very disappointed with bags of love. I used to order from them regularly despite the price as I loved their print quality on vests and masks. I ordered a long sleeve shirt for a friend for her to wear at the event and when it arrived it was simply awful. The cut wasn't round it was a scoop too. Bags offered a 30% refund only or a reprint (which i dont need as the event was last week). Cheaper alternatives to Bags offered me 100% refund if the print was bad.

Upd got a full refund. Updating my rating as I'm happy with the outcome.

10 de abril de 2024
Avaliação não solicitada

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