Bareroots Footwear Avaliações 

Bought a pair of espadrilles. Worn them for about 8 hours in total. My foot is already starting to lean to the outside as the soles are made from rubbish material. No support at all. These shoes are absolute rubbish Chinese made shoes. For $70 in Australia, you get a decent pair of shoes. These shoes are nothing more than the $12 pair from Temu.
Not wearable.

When I called customer service I couldn't get service of any kind

No valid contact after sale - no valid phone nor email
Bad quality and wrong product shipping

My order came with wrong size, and I cannot find them to ask for exchange or return.
Emails bouncing back and provided phone saying invalid number

I ordered boots. They took quite a while to arrive but that's ok. Tried them on and they are WAY too small. Can't even put my foot in and forget ever trying to zip them up. Leg portion is made for a stick. Wanted to return but their email doesn't work. No one answers the phone and you can't leave a message. Now I have an expensive pair of useless boots.

I ordered a pair of boots. I tried to email them and it gets kicked back as email is bad. I've tried calling and of course you can't speak to someone. I have tried their contact form and no one responses. When you have a return you need their approval to return yet you can not reach them. I have stopped payment and will never deal with them again. Let's see if this gets their attention

I paid $42 AUD and never received my sandals - after many many emails still no shoes and now no communication nor any refund - so so upsetting and such terrible service :(

My shoes do not fit. I have emailed many times for a return and the email bounces back. The ‘contact us’ page on their site they do not answer. I have even called them from Australia and you can only leave a message

I think these people are crooks. There is no working email for returns . They list one, but it does not work. I strongly advise anyone not to buy from them.

Edited this morning - you can see they replied to my review to email them - I did for the 10th time and it bounced again! ABSOLUTE SCAMMERS!!! DISGRACEFUL
COMPANY.

I’d go no stars if that was an option!
They sent me the wrong item. Every email I have sent has bounced saying the email address is not operating.
I have used their “contact” form also and not heard anything!
Do not buy through this company as they are IMPOSSIBLE to contact!

Ordered the shoes, received them and they are too small. Emails returned undeliverable and the phone number has a lovely lady saying they do not take calls. There doesn't seem to be a way to correct this order and I will be forced to handle this issue with my bank. Too bad, they seem like nice shoes.

This is ABSOLUTELY THE WORST company, DO NOT USE THEM. You won't ever get a live body to get a return authorization, they are SCAMMERS and should be shut down. Their email is not functional, you'll get a error message. This company is a SCAM!!

It was easy to order and was given a whole lot of information on how to get the right size which was very helpful.

Item was advertised as being shipped from a UK warehouse, but delivery took over two weeks, because it was actually sent from China. This is clearly misleading.

The quality of the shoes is appalling. They started falling apart in less than a month. Materials are cheap, workmanship is poor, and the product looks nothing like the photos on the website.

Customer service is just as bad as the product. Absolutely not recommended, complete waste of money. AVOID!

Like other reviewers mention you will get your item but if it’s wrong or doesn’t fit you’re screwed. They are cheaper quality and probably not comfortable for all day wear. I sent the email for exchange because they are really small but it was sent back to me as undeliverable. I called the number which is a voicemail telling you to email them. I consider myself lucky I only lost $40 but I would NOT recommend anyone buy anything from them unless you are 100% sure what you are getting. I am super glad my gut kicked in when they sent all those 40% off coupon codes trying to get me to buy even more before the first pair even showed up. I would have been out more money! Thankful my brain took over.

As other people have said, I was sent the wrong shoe and it is very poor quality. The online contact form has had no response and the email address provided (info@bareroots-footwear) is not able to receive emails. No doubt they will reply to this asking me to contact them on this email address that does not work. Scam website.

They sent wrong size boots… emailed they made error, offered to correct… now can’t reach them.., want right size boots or money back… Help
Vickie Pryor

I have been trying to do a return. The email address bounces back as "email does not exit". I've tried calling several times and it goes to voicemail with no option for a message, saying "email us". Has this company gone out of business? Is it a scam?

Total scam. My gf ordered me boots from this website and we received boots that looked NOTHING like the pictures. The email address and phone number provided on the return page don’t work. The pictures on their website can also be found on multiple other websites selling the same boot under different brands so these are obviously just cheap Chinese boots being drop shipped.

Scammed me out of 80 dollars. I tried to contact the company for a refund and the email bounced back. Received no tracking information or communication. Working on disputing with my bank. Do not order !

Updated Response to bare-roots: the email you provided is the same email you have been ignoring me on. I reached out again per your below request and will be awaiting a reply and refund. Order number BRF21325
I will update trustpilot with how this goes.

Very poor experience - ordered boots in slightly larger than my usual size as half sizes not available, but very difficult to get on and off as too small (in height not length of foot). Also not great quality as lining inside wrinkled up on one boot when putting on, making even more uncomfortable) so initiated return same day (appreciating I’d have to pay for return postage). Received initial response within a couple of days asking for photos of product next to a measuring tape (!!) which I duly sent. No further responses received 2 weeks later despite 3 emails from me (also received messages telling me the email is now invalid or their mailbox full) so given up and have chalked up to experience and given boots to charity shop - hopefully they will fit someone else better and not go to waste! Won’t be using this company again.