Basco Avaliações 

242
•
O TrustScore é 4.5 de um total de 5

4,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I've been ordering from Basco for some years now, with a variety of produce from whole suckling pigs to morcilla, wine and, most recently kokotxas (which I have wanted to try again since having it... Ver mais

Avaliado com 5 de um total de 5 estrelas

I love Spain and the spirit of this country. Spanish food is thoroughly enjoyed by all my family, and we love to have Spanish tapas. Basco offers a truly authentic spirit of Spain, and there is no nee... Ver mais

Avaliado com 3 de um total de 5 estrelas

Having previously bought a Tabladillo suckling pig joint from Costco which was fabulous I found Basco who seemed to sell the range. I bought the 2.2kg boneless loin/belly. Delivery was quick and excel... Ver mais

Avaliado com 5 de um total de 5 estrelas

We are now too infirm to travel to Spain to enjoy the lovely food, drink and climate and so have welcomed opportunities to browse Basco's tempting offerings and give ourselves small treats and remini... Ver mais

Detalhes da empresa

  1. Loja Especializado em Presunto Curado
  2. Atacadista de bebidas
  3. Atacadista de frutos do mar
  4. Importador e atacadista de vinhos
  5. Loja de Frios

Informação fornecida por fontes externas variadas

Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce.


Informações de contato

4,5

Excelente

O TrustScore é 4.5 de um total de 5

242 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 10% das avaliações negativas

Normalmente responde dentro de 24 horas

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4,5

Todas as avaliações

(242)

105 avaliações nos últimos 12 meses

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Avaliado com 1 de um total de 5 estrelas

Food delivered in December with a best before date of July

Placed an order on 30/11/2025. Received order on 04/12/2025 and two products (butifarra blanca) had a best before date of 19/07/2025. Emailed them straight away. No reply received. Emailed again on 06/12/2025. No reply so far. I'm reporting them to trading standards.

8 de dezembro de 2025
Avaliação não solicitada
logotipo da Basco

Resposta da Basco

Dear Elena,

Please accept our sincere apologies for the delay in responding to your email — unfortunately, your message was diverted into our junk mailbox and was only picked up by the team yesterday. We’re very sorry for the frustration this may have caused. Our operations manager Miles has also tried to get in touch via email, as we don't have a phone number on record.

With regards to the two botifarra sausages you received, we can confirm that these products are sold as frozen on our website and were frozen before the 19/07/25. Unfortunately, it appears that the frozen label came off during handling or transit, which understandably made them appear out of date on arrival.

We truly apologise for the confusion and inconvenience this has caused. As a gesture of goodwill, we will be refunding the full value of the two botifarra sausages to you.

Once again, we are very sorry for the inconvenience and appreciate your understanding. If you need anything further, please do not hesitate to contact us.

Kind regards,

Basco Team

Avaliado com 5 de um total de 5 estrelas

Bought some excellent hampers

Bought some excellent hampers; tinned fish and seafood, as well as specialist items like Basque cider from Basco - always been highly delighted with content; quality and delivery - great Spanish food and drinks company to deal with !

27 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Quality Authentic Basque products

i have been using Basco now for a year or so and have yet to be disappointed in it quality and range of authentic products especially its cheese cake only wish i could get a quicker delivery service but that my area problem rather than Basco

2 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic suckling pig

Fantastic suckling pig. Really delicious and surprisingly simple to cook. The delivery was super simple and it aimed in excellent condition. I will be buying again.

6 de setembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Excellent customer service

I ordered the Gallega Rump Joint after hearing such wonderful things about the quality of the beef. We’re saving it for Christmas Day, so I haven’t tried it yet, but I wanted to leave a review for the customer service in the meantime. I accidentally placed a duplicate order and needed help resolving it. Basco were incredibly helpful and patient throughout the process, and the communication from their team was excellent. I’m really looking forward to trying the beef and will leave another review after Christmas. Thank you!

2 de dezembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

What a find!🤩…

Absolutely delighted with finding Basco of a source of genuine, quality, Spanish items. Great range of products - the Good Friday discount encouraged me to purchase a wider range of items. The Spanish Omelette is incredible value for money and was a great treat. The items arrived via DPD very quickly and superbly packaged. I am really enjoying my moments is self indulgence and will return for more treats in the future. Thank you for a great website and swift and efficient service.

22 de novembro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

The Best

Amazing products, quick delivery and even rewarded for being a regular customer. One of the best fine food companies with a very reasonable price tag. A must try for any foodie lover!!

14 de novembro de 2025
Avaliação não solicitada
Avaliado com 3 de um total de 5 estrelas

Bad customer service

My initial order was for a Galician fillet which was terrible had to make braised steak n mushroom pie out of it not what you would expect to do after paying £85 ( offer) I recieved eventually £30 credit which I used to buy 2 packs of iberico ham one pack was inedible the other fine informed the company but no response I have given them plenty of time to respond but to no avail

18 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Speed and quality

My previous suppliers let me down so I found this company online and was delighted with the quality of the food, careful packaging and speed of delivery. I will be back!

31 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Great service and products

Great service and products, purchased for personal consumption. Everything arrived very well packaged. Shout out for cheesecake which was amazing

20 de outubro de 2025
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Outstanding Quality – Best Beef I’ve Ever Ordered Online! ⭐⭐⭐⭐⭐

I made my first order with Basco Fine Foods this week (Order #RE100124468) and I have to say the meat was absolutely fantastic — tender, rich, and full of flavour. I’ve ordered from quite a few online butchers over the years, but your Galician beef fillet beats them all hands down.

You can really taste the quality and care that goes into your products, and everything from the packaging to the delivery was top-notch. This was my first order, but i

8 de outubro de 2025
Avaliação não solicitada

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