Bassetts Bathrooms | Heating | Renewables Avaliações 

333
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We recently bought our bathroom from Bassets Bathrooms in Newry and couldn't be happier with the experience from start to finish. The quality of the products is excellent, and the customer ser... Ver mais

Avaliado com 5 de um total de 5 estrelas

We bought a full bathroom suite from Bassetts Downpatrick. Gareth has been exceptional. Brilliant product knowledge and detailed advise on fixtures & fittings. From first enquiries through to... Ver mais

Avaliado com 5 de um total de 5 estrelas

We recently replaced our family bathroom & used Bassetts as the main supplier of materials. We were very happy with the choice & quality of goods available. Klaire made the experience very smooth for... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Bought toilet cistern and some pipework and fittings at Bassets branch on 40 Montgomery Rd, Castlereagh, Belfast BT6 9HN. All done and dusted in about 5 minutes. Philip and Mathew are stars, always... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Reforma de Banheiros

Escrito pela empresa

For inspiration and advice on bathrooms, heating and tiles, visit Bassetts.


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

333 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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4,7

Todas as avaliações

(333)

7 avaliações nos últimos 12 meses

Escreva uma avaliação
As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

Great customer service

Great customer service. The salesperson (Andrea) had outstanding product knowledge and was extremely helpful. Price was also on point! Would highly recommend!

23 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Thanks for sharing your feedback, we really appreciate it!

Thanks for your trust.
Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Good advice and friendly staff.

Klaire in Lisburn branch has a wealth of knowledge, and she provided us with helpful advice on the refurbishment of our bathroom and en-suites. She is so friendly and nothing is too much trouble. All the products we ordered were top quality and delivered on time.

23 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Thanks for sharing your feedback, we really appreciate it!

Thanks for your trust.
Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great service, friendly staff

We visited the Clady showroom, Conrad was very helpful in each step of the process, nothing was a problem and he was patient with us along the way. We had several visits to the showroom before completing the order.

19 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Thanks for sharing your feedback, we really appreciate it!

Thanks for your trust.
Bassetts Customer Service Team

Avaliado com 4 de um total de 5 estrelas

We visited Boucher Road Showrooms and…

We visited Boucher Road Showrooms and had our enquiries dealth with by Zak who was very helpful and professional taking care and time to identify precisely what we needed. Well done Zak

14 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience in our Boucher Road showroom. I will let Zak know your kind and much appreciated feedback.

Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Excellent products and service

We visited the Downpatrick showroom and found it very impressive.
Great help and assistance from Gareth the salesman. His knowledge and help was second to none.
I would recommend this company very highly. The guys on the counter are excellent to deal with. The big thing is the prices, very reasonable.
Thanks
Paul Patton

12 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience in our Downpatrick showroom. I will let Gareth know your kind and much appreciated feedback.

Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Helpful staff and great service

Have used Bassetts several times and so impressed every time. Very helpful with designing and purchasing for our bathroom makeover and when one item proved faulty down the line, a replacement was provided very quickly with no fuss. Really excellent service.

12 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Thanks for sharing your feedback, we really appreciate it!

Thanks for your trust.
Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

First class

First class! Excellent service! Klaire in the Lisburn showroom did more in one day than Bathshack did for us in 6 weeks! Wish I’d gone here in the first place..thank you!

11 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience at our store. We will pass on your feedback to the branch.


Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Professional help and dedication like no other.

I can't thank Geraldine in Dungannon enough for her kind help and assistance towards helping myself with my mum's 17 year old bathroom project. We had no idea where to start or what we needed and she took care of it all. We didn't have a big budget and Geraldine was so accommodating at getting us the right products to suit our needs. She even phoned our tiler and plumber Chris and was able to talk to him about the flooring. I don't know how anyone could top her professionalism and dedication. Thank you Geraldine, you have really helped us.

11 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience at our store. We will pass on your feedback to the branch.


Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Amazing service and great products

Geraldine helped us create our bathroom and cloakroom for our new build. I couldn’t recommend Geraldine in Bassetts enough. She was 100% dedicated to finding the perfect products for our space down to every fine detail. Nothing was too much trouble. She kept in close contact via email and phone and was always at hand when we needed her. Geraldine was very knowledgeable about all of the products on offer and provide practical advice and tips from her years of experience. Geraldine has been so friendly and approachable bring a personal touch to what can be a stressful time.

11 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Jess, thank you for taking the time to review the Dungannon branch. I am glad Geraldine was able to help and make this a less stressful project for you. We appreciate your business. Please make sure to pop us across some photos of your finished project!

Thanks,

Bassetts Customer Service Team.

Avaliado com 5 de um total de 5 estrelas

Dealt with Gareth in Downpatrick very…

Dealt with Gareth in Downpatrick very impressive knowledgeable swift and gave fantastic customer service I will be recommending this store in Downpatrick Thankyou for great customer experience Janet smith

11 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Janet, it's always a pleasure seeing you. Thanks so much for your positive feedback and good vibes.

We're happy that you're happy, and we're looking forward to your next visit.

Hurry back!

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Excellent customer service from Gareth…

Excellent customer service from Gareth at Bassett’s Downpatrick when picking our bathroom! It wasn’t the easiest design and lots of back and forth but we got there in the end only because of his patience and good eye for what would match our style, would definitely recommend to anyone looking to redesign their bathroom and keep in budget 👏

10 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Amy, Thanks very much for your review of Bassetts Downpatrick. I'm glad you felt we could help you with your bathroom style. Our advice and knowledge is something we've worked hard on and we're pleased our efforts resonated with you.

See you soon,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Compliments to Bassetts Downpatrick

I would like to compliment Bassetts on a great job your employees do. A special thanks to Gareth Holland from the Downpatrick branch who has been extraordinary helpful in my pursuit of choosing our ideal bathroom components. I have been back a number of times and have always been greated by Gareth's helpful and friendly customer approach, professionalism and vast knowledge in the area.
I will most definitely recommend you in the future.

10 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience at our store. We will pass on your feedback to the branch.


Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

completely pain free transaction

9 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience at our store. We will pass on your feedback to the branch.


Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great customer service Dungannon

I visited the Dungannon showroom as I was refurbishing an en-suite. Eamonn and Geraldine were fantastic from start to finish. Nothing was too much bother- I would highly recommend them.

9 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience at our store. We will pass on your feedback to the branch.


Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Bathroom Suite

We ordered our bathroom suite from Bassetts and the staff couldn’t have been more helpful. The whole process was very easy from start to finish and Sarah-Louise was always on hand to offer advice on anything from tiles to taps!!! Within two weeks we had ordered and received our bathroom. I will definitely use Bassetts again.

9 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience at our store. We will pass on your feedback to the branch.


Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Great customer service Downpatrick

I was met by Gareth who quickly realised I needed coffee, then we set about the business of getting my refurbishment sorted. Gareth made this process very easy and understood and listened to my spec and budget. I would definitely recommend Bassets in Downpatrick and the friendly and professional service given by Gareth.

9 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience at our store. We will pass on your feedback to the branch.


Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Amazing Customer Service

I visited the showroom as per recommendation of a tradesperson. The process could not have been any better. From booking our consultation right through to the finishing touches. Andrea was a dream to work with, no job or question or query too much. She honestly made the whole process a pleasure and as simple as could be. Nothing was ever too much for her or the counter and delivery staff.. 100% no hesitation to recommend the Lisburn showroom, or company as a whole.

8 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience at our store. We will pass on your feedback to the branch.


Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Replaced our entire bathroom

Replaced our entire bathroom. Met with Conrad in Clady. He was great to deal with and made the experience a pleasure. Would definitely use the company in the future and have no hesitation in recommending them to friends and family.

8 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience at our store. We will pass on your feedback to the branch.


Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Very impressed with customer service

Very impressed with customer service. Would use again. Nice people to deal with.

8 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience at our store. We will pass on your feedback to the branch.


Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

Avaliado com 5 de um total de 5 estrelas

Highly recommend

I made an appointment and spoke to Andrea in the Lisburn showroom in relation to my bathroom refurbishment. Andrea was fantastic in helping me pick everything for my bathroom and also thought of things I hadn't even considered myself to ensure everything matched. Andrea took the time to go over everything with me and confirm I was happy with my choices. I will definitely be recommending to my family and friends and I can't wait until my bathroom is finished.

5 de novembro de 2021
Avaliação não solicitada
logotipo da Bassetts Bathrooms | Heating | Renewables

Resposta da Bassetts Bathrooms | Heating | Renewables

Hello

Thank you for sharing that with us! We are delighted to hear you had a great experience at our store. We will pass on your feedback to the branch.


Thanks for your trust.
Best Wishes,

Bassetts Customer Service Team

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