Cookies were absolutely fantastic, arrived right on time! My husband loved them as a birthday treat. Will definitely consider trying some of the other products for the next special occasion.
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Veja o que dizem as avaliações
Terrible cookie just tasted like pure sugar, the WORST cookie we have ever tasted. And for almost £4. Ridiculous and full of chemicals
Red velvet NY cookies 🤤 i ordered these after they weren't available at the metrocentre stall for weeks and weeks. They were individually packaged and placed in a box. They came on time, on my select... Ver mais
A empresa respondeu
Great company, delicious cookies, and oh so divine done in the microwave. Thank you so much ❤️
Detalhes da empresa
Escrito pela empresa
At Batch’d, we’re passionate about indulgence. Born in Yorkshire, we specialise in handcrafted, small-batch sweet treats made with premium ingredients and big flavours. From our signature stuffed cookies and cookie pies to brownies, donuts, ice cream and milkshakes — every treat is made to impress. With locations across the UK, our mission is simple: to bring joy, one bite at a time. Loved your visit? Leave us a review and let others know what you tried!
Informações de contato
Unit 3-5 Brookfield Trading Estate, LS10 1EY, Leeds, Reino Unido
- 0330 043 4575
- hello@batchd.co.uk
- batchd.co.uk
4,2
Muito Bom
231 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 28% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The person who was serving me
The person who was serving me! I forgot to get the woman’s name but she was really helpful with allergen information and in general a lovely woman!
14 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thank you for the kind words! We're so glad our team could help, especially with allergen info. We'll make sure to pass on your compliments—our staff love hearing that. Hope to see you again soon! 😊
Great customer service in metro centre
14 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thanks for the shoutout! We’re glad the Metro Centre team looked after you so well. Hope to see you back soon! 😊🍪
Deborah served us at the metro centre…
Deborah served us at the metro centre today and she was absolutely lovely.
Me and my sister had come all the way through from Sunderland to try the cookie dough pies.
We got a selection of dessert and got 10% discount and we were not disappointed!
Service was amazing and desserts were unbelievably tasty!
We will be through for more!!
12 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thank you so much for your kind words! Deborah and the Metro Centre team will be thrilled to hear this. We’re so glad you and your sister enjoyed the cookie dough pies and all the desserts — sounds like it was worth the trip from Sunderland! We can’t wait to welcome you back for more delicious treats soon! 😊🍩🍪
Lovely sweet treats
Lovely sweet treats. Reasonable priced for the size.
12 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thank you! We’re glad you enjoyed the sweet treats and found the sizes just right. Hope to see you again soon!
Had amazing service at the metro centre…
Had amazing service at the metro centre from Deborah. Cookies were amazing definitely would recommend.
12 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thanks for the shoutout! Deborah will be so happy to hear this. We’re thrilled you loved the cookies and appreciate the recommendation. Hope to see you again soon for more tasty treats! 🍪😊
Best cookie pie ive tried
12 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thanks so much! We’re delighted to hear our cookie pie is your favourite—can’t wait for you to try more of our treats soon! 🍪✨
milkshake was outstanding and very…
milkshake was outstanding and very filling.
12 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thanks so much! We’re thrilled you enjoyed the milkshake. Hope to welcome you back for another soon!
Resposta da Batchd
Thanks so much! We’re glad you loved the milkshakes and found our team kind. Hope to see you again soon!
Very good customer service cookies…
Very good customer service cookies outstanding
12 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thank you! We’re thrilled you enjoyed the cookies and our customer service. Looking forward to welcoming you back!
Resposta da Batchd
Love that energy! Glad we hit the spot—can’t wait to treat you again! 😄🍩
Staff was friendly
Staff was friendly, ice cream and cone where good
11 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thanks so much! Happy to hear you enjoyed the ice cream and had a great experience with our friendly staff! 😊🍦
Polite staff
Polite staff, gorgeous cake bought from the metro centre Gateshead
9 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thank you! Glad you loved the cake and enjoyed the polite service at our Metro Centre Gateshead location! 😊🎂
Ordered at the metro centre we are…
Ordered at the metro centre we are regulars here!! Absolutely unreal cookies and brookies love love love!!!!
9 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thanks so much! We love having regulars like you at the Metro Centre. Can’t wait to serve you more of your favourites soon!
Beautiful desserts Debra was so lovely x
9 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thank you! We’re so happy to hear Debra made your visit extra special. Hope to see you again soon! 😊✨
Amazing ice cream
Amazing ice cream. The flavours melted in my tongue. Best ice cream ever. Highly recommended. Would visit again. 😊
9 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thanks so much! We’re delighted you enjoyed the ice cream and those flavours melting on your tongue. Can’t wait to see you back for more delicious treats soon! 😊
Great service and choice
Bought 3 different things from the lovely lady at the Metro centre. Helped me pick the right ones for my wife’s birthday.
8 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thanks for trusting us to help pick the perfect birthday treats! We’re so glad our team made the experience easy and enjoyable. Hope your wife loved every bite!
Lovely cookies and great service at…
Lovely cookies and great service at MetroCentre branch of Batch'd :) love the donuts too!!
8 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thanks so much! We're thrilled you enjoyed the cookies and donuts, and that our MetroCentre team made your visit great. Can’t wait to see you back for more treats!
Great Sweet Treats
Staff very friendly, great service and very nice kinder bueno cookie too!
8 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thanks for the kind words! We’re so happy you loved the Kinder Bueno cookie and that our team made your visit special. Hope to see you again soon!
The server Shanon was amazing and…
The server Shanon was amazing and lovely, very professonal. She did everything for us like cutting up the donut. Lovely experiance and a lovely clean eating area. Even had a chat about some of my shopping. Can't recommend this place enough!
7 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thanks so much for the glowing review! We’re thrilled Shannon made your visit special—from the donut cutting to the friendly chat. We can’t wait to welcome you back for another lovely experience!
Purchased at metro centre
7 de maio de 2025
Avaliação não solicitada
Resposta da Batchd
Thank you for your purchase at Metro Centre! We’re delighted you enjoyed your experience and look forward to serving you again soon!
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