Company has a amazing service. Customer service team are very talented, friendly and prompt in replying to your request. I am delighted to have chosen this company for my bathroom equipment. Thank you... Ver mais
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Veja o que dizem as avaliações
Brilliant company. Flush came broken they sent me another full set with a toilet within the next couple days. From a business owner to describe this business. This company is trusted and sells cheap p... Ver mais
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Ordered item on 13th August, was advised that it was out of stock until 22nd August. Chased item a couple of times to be advised that delivery would be on 2nd September during a window when our offic... Ver mais
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I purchased a Hudson Reed vanity unit with basin. Product arrived about 2 weeks later but was missing the basin. I was told the basins were no longer available and offered a £10 refund (which is insul... Ver mais
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Detalhes da empresa
Escrito pela empresa
BATHROOM 4 LESS is one stop shop for all your bathroom needs, whether its bathroom furniture, showers, shower enclosures or any type of bathroom accessory, we provide the best solution in the industry.
Informações de contato
Bathroom4Less Unit 10 Qualtronyc Business Park High Street, Princes End, DY4 9HG, Tipton, Reino Unido
- 02475420202
- cs@b4l.co.uk
- bathroom4less.co.uk
3,8
Muito Bom
196 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 2 semanas
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Great communication
Great communication throughout the purchase and delivery process
27 de março de 2026
Resposta da Bathroom Bubbles Limited
Thank you so much for the wonderful feedback! We are thrilled to hear you had a great experience with our team and that your delivery went smoothly. Enjoy your purchase, and we hope to see you again soon!
I have never experienced such bad…
I have never experienced such bad service from a company as I have from Bathrooms4less. The order was delivered in good time, the product was fine. However, that's where it ends. My plumber informed me I had ordered the wrong taps, my fault, my problem. I sent them back with the postage label provided on their website and spent nearly £9 on tracked postage as requested. I waited and waited. No word of confirmation that the taps were returned and certainly no refund forthcoming. ( I checked the tracking information online and they had been delivered in a couple of days. ) After 2 weeks I started phoning and sending emails asking for my refund of nearly £100. But to say the customer service is appalling is an understatement. I was told several times by different people to send copies of my purchase receipt and proof of postage, each time being put on hold while presumably looking into it.
Eventually after 4 weeks, I was assured a refund will be given in 3-5 days. Again, nothing and after another week or so and at my wits end, I contacted my bank who were marvellous and got my money back in a few days. Companies like these should not be able to continue in this way. Occasionally you have to send items back, and to be put through this kind of behaviour is stressful and unnecessary.
14 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bathroom Bubbles Limited
Thank you for your detailed feedback, and we sincerely apologize for the experience you’ve had. This is not the standard of service we aim to provide, and we completely understand how frustrating this situation must have been for you.
We are especially concerned to hear about the delay in processing your return and the lack of clear communication from our team. This is being taken very seriously, and we will be reviewing this internally to identify what went wrong and ensure it does not happen again.
While we’re pleased that your bank was able to assist in resolving the refund, we genuinely regret that you had to go through this process to receive your money back. This is not the experience we want for any of our customers.
If you’re open to it, we would appreciate the opportunity to look into this further and restore your confidence in us. Please feel free to contact us directly with your order details so we can investigate thoroughly.
Once again, we sincerely apologize for the inconvenience caused and appreciate you taking the time to share your experience.
Good company, great service.
This company is able and willing to respond to customers needs, with full consideration. They can take responsibility for if errors are made, and work to put things right. I would definitely shop with them again
2 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bathroom Bubbles Limited
Thank you for your kind feedback. We’re delighted to hear that you were satisfied with our service and that our team was able to assist you and resolve the matter. We always aim to take responsibility and support our customers wherever possible. We truly appreciate your support and look forward to serving you again.
We followed the instructions that was…
We followed the instructions that was the problem
the instrutions are wrong on the first picture it said do this and the numbers were in the wrong order that was the first mistake the when I was putting the draw runners on the markings for the runners were in the wrong place so I had to adjust so that I could finish the job
25 de fevereiro de 2026
Resposta da Bathroom Bubbles Limited
Thank you for your feedback. We’re sorry to hear that you experienced issues with the instructions and markings during installation. Your comments are very important to us, and we will share this with our team and the manufacturer to review and improve the instructions. We appreciate you bringing this to our attention and your effort in completing the installation. If you require any assistance, please feel free to contact our Customer Service team.
Good quality and nice design
Quick delivery, really like the item as it goes with the design of the other bits in the bathroom really well. Seems good value for money too!
23 de fevereiro de 2026
Resposta da Bathroom Bubbles Limited
Thank you for your lovely feedback. We’re delighted to hear the item arrived quickly and fits perfectly with your bathroom design. It’s great to know you found it good value for money. We truly appreciate your support and hope to serve you again soon.
Shockingly poor service
I purchased a Hudson Reed vanity unit with basin. Product arrived about 2 weeks later but was missing the basin. I was told the basins were no longer available and offered a £10 refund (which is insulting as the vanity unit alone would have cost me much less). Appointment was made for a collection, which was cancelled at late notice. I eventually received a refund after several weeks.
27 de janeiro de 2026
Resposta da Bathroom Bubbles Limited
Thank you for your feedback. We’re very sorry to hear about the inconvenience caused by the missing basin and the delay with the collection arrangement. We understand how frustrating this must have been and sincerely apologise for the experience. We’re glad that the refund was eventually processed and appreciate your patience while the matter was being resolved.
Faulty item and won’t change saying…
Faulty item and won’t change saying vanity unit is one unit and cannot be replaced
25 de fevereiro de 2026
Resposta da Bathroom Bubbles Limited
We’re sorry to hear that you’re unhappy with the item. The vanity unit and basin are supplied as a complete set and unfortunately individual parts cannot be replaced separately. However, our team will reach out to you to see if we can offer any suitable alternative or further assistance. We truly appreciate your feedback and thank you for bringing this to our attention.
When I was the package it was a vanity…
I ordered a cloakroom package from bathrooms 4 less, they were spot on, ordered came within 3 days I am very please with this company and recommend them to others I will be definitely ordering from them again.
WELL DONE BATHROOM4LESS
25 de fevereiro de 2026
Resposta da Bathroom Bubbles Limited
Thank you for bringing this to our attention. We’re sorry to hear the tap hole position was different from what you expected and understand the inconvenience caused. If you need any assistance or would like us to check this for you, please feel free to contact us, and we’ll be happy to help.
Good quality vanity unit and basin
Good quality vanity unit and basin, prompt delivery will definitely use bathrooms4less again
25 de fevereiro de 2026
Resposta da Bathroom Bubbles Limited
Thank you for your kind feedback. We’re delighted to hear that you’re happy with the quality of the vanity unit and basin, and that the delivery was prompt. We truly appreciate your support and look forward to serving you again at Bathrooms4Less.
Resposta da Bathroom Bubbles Limited
Thank you for your feedback. We’re glad to hear you’re happy with the product and the price. Your support is greatly appreciated, and we hope to serve you again soon.
If I could give minus ten stars I would
If I could give minus ten stars I would - Dreadful customer service dreadful attitude when cabinet arrived very bashed dented and clearly faulted - They had the nerve to offer me £5.00 discount to keep the dented cabinet, the nerve of these people I declined and requested a new cabinet they had the cheek to then offer me £10.00 discount. This went on until I contacted B & Q who sell these goods on behalf of this company who then agreed to send me a new parcel - The courier company they use have are also a disgrace they have messed me around time after time not delivering the replacement parcel when arranged and ringing up while I was at work demanding I go home to accept delivery this is NOT acceptable behaviour the delivery man is very rude he has not delivered parcel as promised today that is one more day loss earning - so thats one day off work with no pay and he refuses to tell me when he will deliver my long overdue parcel I paid £150.00 for Beware of this happening to you - B & Q should cease trading with them they are an absolute shambles and a total disgrace
2 de março de 2026
Avaliação não solicitada
Lb plumbing
We are a bathroom fitting company and for quality and price we found this company brilliant on both accounts and will definitely be putting more orders they're way.
Thanks guys.
23 de fevereiro de 2026
Resposta da Bathroom Bubbles Limited
Thank you very much for your wonderful feedback. We’re delighted to hear that you’re happy with both the quality and the pricing. It means a lot to us, and we truly appreciate your support. We look forward to serving you again with your future orders.
Easy to order quick delivery
Easy to order delivered in no time easy to build up and looks fantastic
26 de janeiro de 2026
Resposta da Bathroom Bubbles Limited
Thank you for your fantastic feedback! We’re delighted to hear the ordering process was easy, delivery was quick, and that you found it simple to assemble. It’s great to know it looks fantastic — we truly appreciate your support!
Resposta da Bathroom Bubbles Limited
Thank you for your kind feedback! We’re pleased to hear you’re happy with our service and product range. We appreciate your support and look forward to serving you again.
Customer service listens and helps.
Had a problem with a 3 month old towel rail radiator bought from them through Ebay.
Their customer service is second to none. Polite, helpful, no delays or quibbles.
They took my circumstances into account (we are elderly and my wife is disabled) and made the whole process simple and quick. Full marks to these nice people
4 de fevereiro de 2026
Avaliação não solicitada
Resposta da Bathroom Bubbles Limited
Thank you so much for your kind words. We’re really pleased to hear that our customer service was able to support you and make the process simple and stress-free. Taking individual circumstances into account is very important to us, and we truly appreciate you taking the time to share your experience.
Do not use this company
Do not use this company.
They fob you off with delivery dates and no I’ve requested a refund they are trying to fob me off with that too. They have my money and I have no goods!
Avoid at all costs!!!!
28 de janeiro de 2026
Resposta da Bathroom Bubbles Limited
We’re sorry to hear about your experience and understand how frustrating this situation must have been. We’d like to confirm that the refund has now been processed from our side and should reflect in your account within 3–5 working days, depending on your bank or payment provider. We apologise for the inconvenience caused and appreciate your patience while this is completed.
Resposta da Bathroom Bubbles Limited
Thank you for your feedback! We’re pleased to hear the ordering process was easy and your delivery arrived within a week. We hope you enjoy your purchase and look forward to serving you again.
Shocking service by Bathrooms4less
Shocking service by Bathrooms4less and they courier company (E-Logostix).
Ordered new basin and toilet furniture last week - was advised delivery today by 11AM - 22/01/26.
I have spent all day chasing both companies and still no delivery at 4.40pm
I now have no toilet facilities with a young family for the next 24hrs and now delivery will now be Friday 23/01/26.
Both companies now not answering my telephone calls - shocking behavior!!
I've now lost 2 days work and double plumber costs for today and tomorrow.
I would NOT recommend Bathrooms4less to anyone looking to purchase any goods from this company.
22 de janeiro de 2026
Avaliação não solicitada
Resposta da Bathroom Bubbles Limited
We’re very sorry to hear about your experience and fully understand how distressing this situation must have been, especially with a young family and essential facilities affected. We sincerely apologise for the delay in delivery and the lack of timely communication you experienced on the day.
This is not the level of service we aim to provide. We are following this up internally and with our courier partner to understand what went wrong and to prevent this from happening again. We appreciate the inconvenience and disruption caused to your plans.
If you are willing, please contact our customer support team directly with your order details so we can review the case properly and assist you further.
Lovely Mirror ,great service.
5 de janeiro de 2026
Resposta da Bathroom Bubbles Limited
Thank you for your kind feedback! We’re delighted to hear you’re happy with the mirror and the service. We look forward to serving you again.
Resposta da Bathroom Bubbles Limited
Thank you for your feedback! We’re glad you found the price competitive and hope you’re happy with your purchase. If you need any assistance, we’re always here to help.
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