Aica Bathrooms Limited Avaliações 

3.603
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Have a bought about 6 radiators over a few years and they have been really good quality and look excellent. Delivery has always been very quick and if there has been any issues they were sorted out ve... Ver mais

Avaliado com 4 de um total de 5 estrelas

The shower door looks really good once installed - sleek and modern, and it fits the space nicely. Overall, I'm happy with how it looks and performs. One small issue: there's a bit of a gap at the m... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

The shower screen arrived well packed and as advertised. My husband did have a bit of a nightmare getting the doors to hinge correctly but got there in the end. The instructions look self explicit but... Ver mais

Avaliado com 4 de um total de 5 estrelas

Initial enquiry about a spare part, was handled very well and the resulting ordering process was straightforward. The item was delivered on time. Although the item was in their sale offers, it was... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Acessórios para Banheiros

Escrito pela empresa

Aica Bathrooms Limited has been trading since 2009, we have our AICA brand all over European,including France,United Kindom,Italy,Germany,Spain,Ploland, Neatherlands. warehouses over 600K sqf and 200 employees in European. We offer luxury bathroom products(shower enclosure/shower stone tray,mixed shower heads, mirrors,vanity units,bathtub,radiators, tile backerboard) with an reasonable price;we provide 3 to 5 days free delivery all over the UK without threashold spending, 180days return policy makes you peace in mind and with our trade price,you can get a better discount to ask for a trade price. we provide the best price in the UK and you are welcome to compare our service and price with any other retailer on the market.


Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

4 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,6

Todas as avaliações

(3.603)

163 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Great radiators and service

Have a bought about 6 radiators over a few years and they have been really good quality and look excellent. Delivery has always been very quick and if there has been any issues they were sorted out very quickly

29 de outubro de 2026
Avaliado com 1 de um total de 5 estrelas

No flexibility on returns

No flexibility on returns - my item was just outside of the 180 day return window due to delays with fitters, still unopened yet they wouldn’t consider a return. Save yourself the headache & go with a company offering 365 day returns!

20 de fevereiro de 2026
logotipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Thank you for sharing your feedback with us.

We understand your disappointment and are sorry that we’re unable to offer a more favourable solution in this case.

Unfortunately, under our company policy, returns are only accepted within the specified return period. As more than 180 days have passed, the item is no longer eligible for return.

We understand this may not be the outcome you were hoping for, and we sincerely apologise that we’re unable to assist further with your return request.

Thank you for your patience and understanding. We truly appreciate you taking the time to share your concerns with us.

Avaliado com 4 de um total de 5 estrelas

Not as expected! BUT....

Good initial web service, BUT dimensions stated online not correct, flimsy, instructions diabolical but Aica team have tried to help by sending video instructions.

27 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

The shower screen arrived well packed…

The shower screen arrived well packed and as advertised. My husband did have a bit of a nightmare getting the doors to hinge correctly but got there in the end. The instructions look self explicit but hecstruggked. The screen itself is really good!

24 de setembro de 2026
Avaliado com 4 de um total de 5 estrelas

Looks really good

The shower door looks really good once installed - sleek and modern, and it fits the space nicely. Overall, I'm happy with how it looks and performs.
One small issue: there's a bit of a gap at the magnetic seal at the bottom. The magnetic seal doesn't close all the way along its full length, so it doesn't seal completely. That said, there's no leak, so it's more of a cosmetic annoyance than a functional problem.
Delivery was on time and within the given timeframe. If the seal issue were sorted, this would easily be five stars - still a good buy overall.

29 de agosto de 2026
logotipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback, we will keep doing our best.

Avaliado com 5 de um total de 5 estrelas

Great price & good item.

Bought a Shower screen from them. Good quality, great price and a very reasonable delivery timeline. I'd recommend them to my friends and family should they need a related item.

28 de agosto de 2026
logotipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback, we will keep doing our best.

Avaliado com 1 de um total de 5 estrelas

AVOID - The worst shower enclosure.

The worst shower enclosure ever. It's very cheaply made and faulty. The shower enclosure doors sound like bells ringing every time you slide them open and shut. They sent another set of wheels which were just as bad as the first set. To replace the wheels from another retailer is more than the cost of the enclosure. Unhelpful customer service who do not admit they are supplying a faulty product. If you want to spend hours trying to rectify the problems, like the sound of ringing bells and are happy pushing the plastic seals back on every time you shower then this is the enclosure for you! Wish I had purchased from a reliable retailer and paid a lot more. AVOID it is truly a pile of rubbish. In addition look out for this company using multiple different names.

With reference to your reply. Contact was made many times including us sending video's of the problem. No adjustment made has rectified the sound of ringing bells. Faulty 100%.

3 de setembro de 2026
Avaliação não solicitada
logotipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

dear customer, sorry for the issue, what can we do for you now, can you please provide your order number with delivery postcode, we will sort out the problem for you.

Avaliado com 5 de um total de 5 estrelas

The ordering of my shower cubicle,The…

The ordering of my shower cubicle,The delivery on time and the unit looked fantastic when installed, I would strongly recommend this company. Thankyou.

28 de agosto de 2026
logotipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback, we will keep doing our best.

Avaliado com 5 de um total de 5 estrelas

5 star comany

You don't often get low prices, well made products and excellent customer service. That is my experience as a small-scale builder with the company. I don't bother to look elsewhere for shower trays and screens. Thank you Aica!

28 de agosto de 2026
Avaliação não solicitada
logotipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback, we will keep doing our best.

Avaliado com 5 de um total de 5 estrelas

looks well made.

I haven’t installed it yet, as it has just arrived, took a little longer than expected to be delivered, but not a problem, I have opened the box to check it, it’s well packed, and appears to have all the parts, and looks nicely finished, looking forward to fitting it, replacing the old scruffy one, purchased during a sale, looks good for the price.

1 de setembro de 2026
logotipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback, we will keep doing our best.

Avaliado com 4 de um total de 5 estrelas

Initial enquiry about a spare part

Initial enquiry about a spare part, was handled very well and the resulting ordering process was straightforward. The item was delivered on time.

Although the item was in their sale offers, it was a shame that I had to purchase the complete shower screen support bar assembly, as they could not supply just the aluminium bar (which I needed), which is why I did not give them 5 stars. 🙁

25 de agosto de 2026
logotipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback,we will keep doing our best.

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