Company has a amazing service. Customer service team are very talented, friendly and prompt in replying to your request. I am delighted to have chosen this company for my bathroom equipment. Thank you... Ver mais
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Veja o que dizem as avaliações
Brilliant company. Flush came broken they sent me another full set with a toilet within the next couple days. From a business owner to describe this business. This company is trusted and sells cheap p... Ver mais
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Ordered item on 13th August, was advised that it was out of stock until 22nd August. Chased item a couple of times to be advised that delivery would be on 2nd September during a window when our offic... Ver mais
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I purchased a Hudson Reed vanity unit with basin. Product arrived about 2 weeks later but was missing the basin. I was told the basins were no longer available and offered a £10 refund (which is insul... Ver mais
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Detalhes da empresa
Escrito pela empresa
BATHROOM 4 LESS is one stop shop for all your bathroom needs, whether its bathroom furniture, showers, shower enclosures or any type of bathroom accessory, we provide the best solution in the industry.
Informações de contato
Bathroom4Less Unit 10 Qualtronyc Business Park High Street, Princes End, DY4 9HG, Tipton, Reino Unido
- 02475420202
- cs@b4l.co.uk
- bathroom4less.co.uk
3,8
Muito Bom
196 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 83% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Don't always go with the cheapest!
Terrible experience dealing with bathroom4less. Bad communication and customer service. I haven't received my items yet after7 full working days after order. I was told today that the courier tried to deliver but I wasn't in. They sent me a picture of someone else's house that they had tried to deliver to. They were adamant that delivery had failed because of me and it took hours of calls and emails to inform them about the facts. I am still awaiting my urgent call back 4 hours later 🙄
29 de agosto de 2025
Resposta da Bathroom Bubbles Limited
We’re truly sorry for the inconvenience caused and understand how frustrating this has been. While our team was in constant touch with you, the delay occurred due to courier issues that were unfortunately beyond our control. That said, we take your concerns seriously, and as requested, our team immediately processed your refund to resolve this matter.
We appreciate your patience and regret that your experience did not reflect the standard we aim to provide.
just simple
27 de agosto de 2025
Resposta da Bathroom Bubbles Limited
We're thrilled to hear that you were happy with both the product and our service. It's always our goal to deliver great quality at the best value — and we're glad we hit the mark! Looking forward to serving you again soon.
shopping made easy
a good quality product at a great price , a prompt service what more could you ask for ?
25 de agosto de 2025
Resposta da Bathroom Bubbles Limited
We're thrilled to hear that you were happy with both the product and our service. It's always our goal to deliver great quality at the best value — and we're glad we hit the mark! Looking forward to serving you again soon.
Fast delivery and items well packed
Fast delivery and items well packed. On the negative side l was sent the wrong wc unit, the unit l ordered was 766mm in height, the one l received was 830mm in height. I didn't realise this until my plumber installed it. The unit sits higher than my wash hand basin unit as the two units sit side by side. So overall not very happy.
25 de agosto de 2025
Resposta da Bathroom Bubbles Limited
Thank you for your feedback, and we truly appreciate you highlighting the fast delivery and secure packaging.
We sincerely apologize for the mix-up with the WC unit height — we understand how frustrating this must have been, especially after installation. Your satisfaction is very important to us, and we would love the opportunity to make this right. Please contact our support team with your order details so we can look into a suitable resolution.
I placed an order for bathroom…Missing Item
I placed an order for bathroom furniture to include the toilet and sink, and was told 3-5 days delivery. I then got told my delivery date which was the Tuesday and I booked my plumber for the following day and took a work from home day to be there. The delivery arrived prompt 7am on Tuesday but as the guys were walking away I noticed there was no box with the basin in so I told them and they said oh its probably coming with a different courier, maybe tomorrow. I reported this to Bathrooms4Less and just kept getting messages saying they had my message and to be patient. My plumber arrived for fitting on the wednesday and the basin still hadnt arrived and I am still fighting for the basin to be delivered, they have since told me the basin was damaged in transit so the couriers had blatantly lied to me. I asked for a new one to be shipped next day so my plumber could complete the job and I am still waiting. Definitely not sent next day, they have offered £10 compensation but no next day delivery. If this had been arranged on the day it could have not been fitted but instead we are going to be best part of a week with no basin and a half finished job and still n guaranteed date of delivery. Customer Service is absolutely shocking, you can't speak to anyone as it is all either email or whatsapp chat. Shocking service :-( Please read all reviews before you order and only order if you aren't in a hurry and have plenty of time to keep chasing them. Very very unhappy
19 de agosto de 2025
Avaliação não solicitada
Resposta da Bathroom Bubbles Limited
Thank you for your feedback. We take all concerns seriously and are fully committed to resolving genuine issues promptly and professionally.
Following your review, we would like to inform you that we have a dedicated customer care number where you can speak directly with our support team for quicker assistance.
Please note that while logistics delays are beyond our direct control, we always strive to meet our promised timelines. In your case, the item was unfortunately damaged twice during transit, and we are currently investigating this with the courier.
Our team has already raised a replacement request, which is being processed and will be delivered to you shortly.
We sincerely apologise for the inconvenience this has caused. Please be assured that we operate with full transparency and remain committed to providing reliable service. Our team is working diligently to ensure this is resolved for you as quickly as possible.
Thank you for your patience and understanding.
Resposta da Bathroom Bubbles Limited
Thank you for your kind feedback! We’re glad to hear that both our service and the goods met your expectations. We look forward to serving you again in the future.
Hurricane Loo
I ordered a toilet and not only was it delivered on time I was extremely happy with the price and purchase. Looks really modern and clean
28 de julho de 2025
Resposta da Bathroom Bubbles Limited
Thank you so much for your kind words! We’re delighted to hear that the delivery was on time and that you were pleased with the quality of the goods. Your satisfaction means a lot to us, and we look forward to serving you again soon.
Resposta da Bathroom Bubbles Limited
We greatly appreciate your positive review. It’s wonderful to hear that both our delivery and product quality met your standards. We value your trust in us and hope to serve you again soon.
A week to deliver
A week to deliver, toilet was delivered in a box with no protective packaging. I have not unpacked but hope there is no damage.
29 de julho de 2025
Resposta da Bathroom Bubbles Limited
Thank you for your review. We’re sorry to hear about the packaging concerns and the delivery timeframe. If there are any issues once you unpack the item, please contact us and we will arrange a replacement or solution without delay.
Executive price ,quality,thankyou
Executive price ,quality, fast delivery, having purchased in the past from this company I don't look at anyone else.
29 de julho de 2025
Resposta da Bathroom Bubbles Limited
Thank you for your wonderful feedback! We’re so pleased to know the delivery was prompt and the goods met your expectations. We truly appreciate your support and look forward to assisting you again.
Resposta da Bathroom Bubbles Limited
Thank you for sharing your experience. It’s great to know your order arrived promptly and met your quality expectations. We appreciate your support!
Great item great price
25 de julho de 2025
Resposta da Bathroom Bubbles Limited
Your satisfaction means everything to us. We’re so happy you found the item great and the price fair.
Wrong item dispached
Wrong item dispached, although sorted out with a call to the company. Otherwise I would have scored higher, good quality product once recieved.
25 de julho de 2025
Resposta da Bathroom Bubbles Limited
Thank you for your feedback. We apologise for the initial error with your order and appreciate your understanding while we resolved it. We’re pleased to hear you’re satisfied with the product quality and look forward to serving you even better next time.
Very pleased with my choice and…
Very pleased with my choice and quality. Great value for money.
Delivery on time.
27 de junho de 2025
Resposta da Bathroom Bubbles Limited
Thank you for choosing us. Your satisfaction fuels our passion for excellence. Cheers to making every experience memorable!
no delivery and customer service just…
no delivery and customer service just pass the buck i did get items almost two weeks later
9 de junho de 2025
Avaliação não solicitada
Resposta da Bathroom Bubbles Limited
Thank you for your feedback, and we sincerely apologise for any inconvenience caused. Please note your order was delivered on 02-06-2025 (Tracking ID: ELX4B8507B1F1B1C). Feel free to reach out to our customer service team if you have any further concerns.
Don't ever buy anything from them
Don't ever buy anything from them. They were previously called ibathUK then went into liquidation.
I got a shower tap with a 10 years warranty which is still covered and broken. Bathroom4less won't take responsibility for it. What's the point of a warranty then? Terrible commercial practices.
5 de março de 2025
Avaliação não solicitada
Resposta da Bathroom Bubbles Limited
Thank you for your feedback. We take all concerns seriously and are committed to resolving genuine issues promptly and professionally.
Following your review, we made multiple attempts to contact you and requested additional information to locate your order and investigate the matter further. Unfortunately, we did not receive any response, and without the necessary details, we are unable to verify or take action on this claim.
Please be assured that we operate with full transparency and take pride in providing reliable service to all our customers. If you wish to resolve this matter, we welcome you to get in touch with us directly and provide the required order information so we can assist you appropriately.
Faulty and non working goods
The cistern did not fit the pan unit. Wrong dimensions entirely. I had to purchase a replacement that the plumber had to pick up - additional bills due to this company's faulty product. 4 messages and over a month later not resolved.
22 de janeiro de 2025
Avaliação não solicitada
Resposta da Bathroom Bubbles Limited
Thank you for taking the time to share your feedback. We're truly sorry for the inconvenience you experienced and appreciate your patience throughout the process. We’re glad we could resolve the issue for you and have processed the compensation accordingly. Your satisfaction is very important to us, and we’re always here if you need any further assistance. Thank you once again for your understanding and support.
Order 4736 Avon vanity unit with sink
Order 4736 Avon vanity unit with sink. I was told my items were delivered on 10th Feb according to the delivery photo the courier had left the unit beside the outside door of our building it was not delivered to my flat on the first floor. I was at home all day and no one rang my bell. It seems the package has been stolen.
I have phoned and emailed "bathrooms4you" on several occasions but it seems they don't want to know and have made no effort to contact the delivery company. Very bad customer service !
I have now lost £85
Should have paid attention to other reviews
I called your company many times spoke to a couple of your staff but no one from your company tried to contact me with a solution at any time either by phone or email. According to the photo proof taken by the delivery company the item was not left outside my front door which is on the first floor but left in a very vulnerable place, the public entrance to our building on the main street. Obviously the package was stolen. Therefore the review I gave of your company is 100% correct. I have taken advice from "Citizens Advice" they have advised me Under the Consumer Rights Act 2015, it is your legal obligation as the retailer to ensure the goods I purchased are successfully delivered to me. By leaving the parcel beside our public entrance without my authorization, you have failed to fulfill this obligation.
I will now to taking this matter further to claim back the £85.00 I have lost.
10 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bathroom Bubbles Limited
Thank you for your feedback. We take all concerns seriously and are committed to resolving genuine issues promptly and professionally.
Following your review, we made multiple attempts to contact you and requested additional information to locate your order and investigate the matter further. Unfortunately, we did not receive any response, and without the necessary details, we are unable to verify or take action on this claim.
Please be assured that we operate with full transparency and take pride in providing reliable service to all our customers. If you wish to resolve this matter, we welcome you to get in touch with us directly and provide the required order information so we can assist you appropriately.
Ordered a toilet, arrived quicky and as expected. No problems.
I ordered a new toilet from Bathroom4Less and only afterwards did I see the reviews. I thought "oh god, I'm in for a ride" but actually everything was fine. Ordering was easy, delivery was quick and smooth, and everything arrived as it should, all intact. Perfect service really. I had no problems whatsoever.
13 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bathroom Bubbles Limited
Thank you for taking the time to share your feedback. It truly means a lot to us. We’re delighted to have you as a customer and sincerely appreciate your support. Your feedback not only encourages our team but also helps us continue improving the experience we provide. We’re committed to delivering the best service possible, and hearing from customers like you reassures us that we’re on the right path. If there’s anything more we can do for you, please don’t hesitate to reach out. Thank you once again for choosing us.
Poor product and after sales support
I received a vanity basin unit with different design frontals from the image they showed, no advanced notification of the reasoning?. One of the handles has a large pit mark in the casting below the chrome plating, unfortunately, it’s in the middle of the front-facing side! After sending three emails and attempting two live chats, I haven’t received any replies. I suppose this is their level of satisfactory service?
5 de fevereiro de 2025
Avaliação não solicitada
Resposta da Bathroom Bubbles Limited
Thank you for your feedback. We take all concerns seriously and are committed to resolving genuine issues promptly and professionally.
Following your review, we made multiple attempts to contact you and requested additional information to locate your order and investigate the matter further. Unfortunately, we did not receive any response, and without the necessary details, we are unable to verify or take action on this claim.
Please be assured that we operate with full transparency and take pride in providing reliable service to all our customers. If you wish to resolve this matter, we welcome you to get in touch with us directly and provide the required order information so we can assist you appropriately.
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