I received the wrong colour product that I ordered and it was then picked up along with the delivery of the correct product. They also refunded me the delivery charge from one order and combined it wi... Ver mais
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Veja o que dizem as avaliações
Ordered a shower fitting 6 weeks ago, then nothing, no update, no reply to emails, no answering the phone. Have they gone out of business I wonder, if not, it's the worst customer service ever. Out of... Ver mais
Bought a sliding shower door and a thermostatic shower set from Bathroom Store Ireland and very happy with both. The sliding door feels solid and smooth, not flimsy like some cheaper ones we loo... Ver mais
We used Bathroom Store Ireland for a full bathroom renovation and honestly very happy with how it turned out. At the start we weren’t fully sure what we wanted but they helped us pick everything and... Ver mais
Detalhes da empresa
Escrito pela empresa
BathroomStore.ie – Ireland’s Bathroom Experts At BathroomStore.ie, we believe creating your dream bathroom should feel simple, inspiring, and stress-free. As one of Ireland’s leading online bathroom retailers, we offer a wide range of premium bathroom products – from stylish shower enclosures and modern bathroom furniture to elegant taps, toilets, and accessories. What makes us different? We combine expert advice with friendly, approachable service. Our team understands the challenges homeowners and designers face – long project delays, confusing product choices, or struggling to find reliable advice. That’s why we’re here not just as a store, but as your partner in bringing your bathroom project to life. With thousands of happy customers across Ireland, we’re proud to provide: Trusted brands like Radaway, Deante, Omnires, and more Fast nationwide delivery straight to your door Showroom support for those who want to see and feel the quality Helpful guidance every step of the way Whether you’re renovating a family bathroom, upgrading a guest ensuite, or planning a luxury spa-like retreat, we’ll help you choose the right products with confidence. Discover why so many Irish homeowners trust us – visit BathroomStore.ie and start your bathroom transformation today.
Informações de contato
Unit 2A, TCS Retail Park, Coes Road, A91 H300, Dundalk, Irlanda
- 042 94 22401
- sales@bathroomstore.ie
- bathroomstore.ie
3,5
Bom
361 avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 75% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Excellent service and quality.
2 de março de 2022
Resposta da Bathroom Store Ireland
Hi Patricia,
Thank you so much for the very kind review. We're delighted to hear that you're happy with the new addition to your bathroom!
Kind regards,
Bathroom Store Ireland Team
Sell cheap products for high prices
Sell cheap products for high prices.
The pressure from tap was too low compared to straight from pipe when valve opened. They tried to tell me it was my fault and then stopped replying to me.
Same item was available on website in Poland for third of price.
Avoid this place.
23 de fevereiro de 2022
Resposta da Bathroom Store Ireland
Hi Will,
Thank you for taking the time to leave this feedback. We're very sorry to hear of how disappointed you are. Our team have reviewed the case and updated.
If you have further queries then please contact our CS team directly.
Kind regards,
Bathroom Store Ireland Team
wonderful store to deal with
wonderful store to deal with. highly professional in running their business
22 de fevereiro de 2022
Resposta da Bathroom Store Ireland
Hi Declan,
Thank you so much for taking the time to leave this review. We are very happy to have been able to help.
Hopefully we see you again soon!
Kind Regards,
Bathroom Store Ireland Team
I had ordered black flush plate for…
I had ordered black flush plate for concealed toilet frame and was given lead time of 2-3 weeks. Less than a week later I got it and job was completed much sooner than I had planned.Brilliant service!
21 de fevereiro de 2022
Resposta da Bathroom Store Ireland
Hi Boyan,
Thank you so much for the very kind review. It great to have been able to exceed your expectations on this order!
Kind Regards,
Bathroom Store Ireland Team
Delivery company very poor
2 de fevereiro de 2022
Resposta da Bathroom Store Ireland
Hi Andy,
We're sorry that there are issues with the delivery. This is under investigation, please contact our team directly for any other help needed.
Kind Regards,
Bathroom Store Ireland Team
Bathroom suite
Everything delivered on time and products were all as expected great service no issues what so ever.
2 de fevereiro de 2022
Resposta da Bathroom Store Ireland
Hi Gary,
We're delighted to hear of this positive experience. Thank you very much for choosing to shop with us and for leaving these kind words.
Kind Regards,
Bathroom Store Ireland Team
Rang Michael for a linear drain for a…
Rang Michael for a linear drain for a wetroom and he was brilliant . Said he would post to me ( Dublin ) by end of day and it arrived with 2 days . Very efficient
Thanks Michael
2 de fevereiro de 2022
Resposta da Bathroom Store Ireland
Hi Noel,
We really appreciate you taking the time to leave feedback. Thanks so much and we hope to help you again in the future.
Kind Regards,
Bathroom Store Ireland Team
Excellent experience
Excellent experience. Danielle Who I dealt with on the phone was particularly helpful. Shower screen delivered with no fuss.
27 de janeiro de 2022
Resposta da Bathroom Store Ireland
Hi Jamie,
thank you very much for the feedback, we will be sure to pass on your comments to Danielle.
Kind Regards,
Bathroom Store Ireland Team
Really happy with my purchase thank you
25 de janeiro de 2022
Resposta da Bathroom Store Ireland
Hi Yvonne,
Thank you so much for the feedback, we hope you are enjoying your new bathroom!
Kind Regards,
Bathroom Store Ireland Team
Very good service
22 de janeiro de 2022
Resposta da Bathroom Store Ireland
Hi Joe,
Thanks so much for taking the time to leave these comments. We hope you are very happy with your purchase.
Kind Regards,
Bathroom Store Ireland Team
BRILLIANT SERVICE...ORDERED ON A…
BRILLIANT SERVICE...ORDERED ON A TUESDAY EVENING AND DELIVERED ON THURSDAY. TOP CLASS SERVICE
20 de janeiro de 2022
Resposta da Bathroom Store Ireland
Hi Mark,
We really appreciate the feedback thank you so much!
Kind Regards,
Bathroom Store Ireland Team
First delivery I received was damaged
First delivery I received was damaged, second delivery I received was the wrong colour. No instructions in the box on how to install the sink, staff never got back to me with instructions on how to install. Nightmare trying to get someone to answer the phone. Company didn't help and offer any solution for me so had to keep the wrong item I received as my kitchen sink was broke and Christmas was 3 days away.
5 de janeiro de 2022
Resposta da Bathroom Store Ireland
Hi Emma,
Thank you for taking the time to leave feedback. We're very sorry for the issues you encountered. I know you have spoken with our team in relation to this matter, but if you need anything please call us on 01-4869029.
Kind Regards,
Bathroom Store Ireland Team
Resposta da Bathroom Store Ireland
Hi Kate,
Thank you very much for taking the time to review your experience with us.
We hope to help you again in the future.
Kind Regards,
Bathroom Store Ireland Team
Friendly, welcoming customer care centred
Cannot speak highly enough of bathroom store and theior staff. They were always on top of things and called back when they said they would. Full clear communication and wonderfully friendly.
31 de dezembro de 2021
Resposta da Bathroom Store Ireland
Hi Emma,
Thank you very much for your kind words. We hope you love the new addition to your bathroom!
Kind Regards,
Bathroom Store Ireland Team
The staff were excellent
The staff were excellent, and the lady I dealt with was so helpful I will most diffently return. 🇨🇮👍☘️
29 de dezembro de 2021
Resposta da Bathroom Store Ireland
Hi Desmond,
Thank you very much for the kind words. We will be sure to pass on your comments to the team!
Kind Regards,
Bathroom Store Ireland Team
Items ( shower
Items ( shower, sink tap and slot drain) arrived as pictured. Were informed of delay at order stage but arrived shortly after as stated. Happy with service an
d products
22 de dezembro de 2021
Resposta da Bathroom Store Ireland
Hi Mark,
We appreciate you taking the time to leave your feedback, thank you very much. We hope you are emjoying the new additions to your bathroom.
Kind Regards,
Bathroom Store Ireland Team
Really happy with service & products…
Really happy with service & products received. I had been advice that there would be a wait for product which is understandable in the present climate. My advise would be if there are products you are interested in, check availability in advance of requiring them to avoid disappointment.
22 de dezembro de 2021
Resposta da Bathroom Store Ireland
Hi Marguerite,
Thank you so much for leaving this very kind review. We are so glad you are happy with it.
Kind Regards,
Bathroom Store Ireland Team
Great customer service and speedy…
Great customer service and speedy delivery thanks!
20 de dezembro de 2021
Resposta da Bathroom Store Ireland
Hi Lorraine,
We really appreciate your feedback, thank you very much for the very kind comments!
Kind Regards,
Bathroom Store Ireland Team
Avoid at all costs
Worst customer service I have ever experienced. I had a professional bathroom fitter come and measure my bathroom- I was then advised to purchase a 900m quad shower door. Then when they tried to install it today, it didn't fit. I called you to see what we could do about it and the outcome was nothing. So I am now €300 out of pocket. I also have to get the bathroom fitters to come out again to fit a new door (which I will not be buying from you), which will cost me another €100. I'm appalled at the service. I will be doing everything in my power to get my money back from you and ensure everyone I know avoids your business. Covid and Christmas and a business like yourselves are messing with your customers......Avoid at all costs!
17 de dezembro de 2021
Resposta da Bathroom Store Ireland
Hi Michael,
We're very sorry to hear how disappointed you are. This is not the experience we hope for our customers to have. If you wish to speak again please let us know.
Kind Regards,
Bathroom Store Ireland Team
Extremely helpful staff who listened to…
Extremely helpful staff who listened to exactly what I wanted. Thanks again for your help
17 de dezembro de 2021
Resposta da Bathroom Store Ireland
Hi Sharon,
We're so glad to have been able to help. Thank you for the very kind feedback.
Kind Regards,
Bathroom Store Ireland Team
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