Capital BBQ intervened to assist me with Weber vs. my being responsible for a perceived problem with their product. 2 staff took my calls to offer assistance & a 3rd member came to my home to help me... Ver mais
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Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
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Great Staff, very knowledgeable and Friendly. I wasn't sure exactly which model of BBQ we had, but a quick call and was told where to look to get my model and serial number to order a new grill for it... Ver mais
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The customer service staff really delivered. Not only were they prompt and understanding when I needed to modify my order, but they also maintained a friendly and professional demeanour despite the w... Ver mais
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They make an effort to provide a quality service. However, when things occur that are outside of their control, as was the case for me, it requires that little bit of extra attention to ensure that t... Ver mais
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Detalhes da empresa
Sobre Capital BBQ (BBQing.com)
Escrito pela empresa
Capital BBQ, proudly operating as BBQing.com, has been making “Backyard Heroes” since 1988. Based in Ottawa, we are Canada’s largest and most trusted destination for barbecues, smokers, outdoor kitchens, pizza ovens, griddles, fireplaces, patio furniture, and related parts and accessories.
For over 35 years, our family-run business has combined expertise, quality, and a passion for barbecue culture to help people create unforgettable moments around food and fire. Whether you are a weekend griller, a competitive pitmaster, or a homeowner designing your dream outdoor space, Capital BBQ delivers the products, knowledge, and support to make it happen.
We proudly carry the industry’s most respected brands:
Napoleon, Broil King, Weber, Traeger, Pit Boss, Louisiana Grills, Kamado Joe, Big Green Egg, Blackstone, ENO Plancha, Crown Verity, Urban Bonfire, Stoll Industries, Berlin Gardens, DCS, Lynx, Jackson Grills, Perlick, Hestan, Oven Brothers, Ooni, Alfa Forni, Blues Hog, Dekko, Dizzy Pig, Everdure, Fireboard, Halo, HPC, IR Energy, Solaira, Jealous Devil, Looft, Meat Church, Masterbuilt, Neso Grill, Pitmaster Choice Pellets, Regency, Solus, Solo Stove, Solaire, Smokeware, Spiceology, ThermoWorks, TrueFlame, Wellspring, Whiskey Bent BBQ, Xylo, Yoder Smokers, and Ted Reader.
Every brand we offer is carefully tested in our own grilling kitchen to ensure superior performance, reliability, and long-term support.
At Capital BBQ, service goes beyond sales. Our passionate team includes barbecue experts, certified technicians, and Kansas City Barbecue Society judges who provide personalized advice, dependable after-sales care, and expert support for many of the products we sell. Through BBQing.com, we ship from coast to coast, offering the convenience of e-commerce with the confidence of a specialty retailer. Customers benefit from our lowest-price guarantee, flexible financing, reliable nationwide delivery, and easy pickup or assembly options.
Those in the Ottawa/Gatineau region can also explore our expansive showroom, where products are displayed in real-life settings for inspiration and guidance.
With decades of experience, unmatched product depth, and a dedication to customer satisfaction, Capital BBQ continues to be Canada’s number one choice for premium gas grills, charcoal BBQs, pellet smokers, outdoor kitchens, fireplaces, patio furniture, and barbecue accessories.
Our promise to you
Escrito pela empresa
- We're committed to our customers!
- From expert advice to dependable after-sales care, our promise is simple: treat every customer right and help them shine at home—we create Backyard Heroes.
- Quality you can trust
- Every grill, smoker, and outdoor product we carry is chosen for performance, reliability, and lasting value.
- Trusted across Canada
- For over 35 years, families nationwide have trusted us for fair prices, fast delivery, and expert support.
Lowest Price. Guaranteed.
Shop confidently—if you find a lower price in Canada, we’ll match it, hassle-free.
At Capital BBQ (BBQing.com), your peace of mind comes first. Our Best Price Guarantee means if you find the exact same item at a lower price from an authorized Canadian retailer, we’ll match it—so you always get the best deal.
How it works
- Share proof of the lower price (photo, screenshot, or URL).
- Item must be identical (brand, model, colour/finish, size/features), new, and in original packaging.
- Competitor must be an authorized Canadian retailer, advertising in CAD, with the item in stock.
What’s not eligible
- Clearance, refurbished, open-box, auction listings, marketplace/warehouse club pricing, private quotes, limited-time bundles, or coupon-stacked offers.
- Items not sold and shipped by an authorized Canadian retailer.
We keep comparisons fair by accounting for shipping and handling where applicable. Questions? Our team is happy to help—because we create Backyard Heroes, and that starts with great value and great service.
Informações de contato
12 Grenfell Crescent, K2G 0G2, Nepean, Canadá
- 1-800-606-7879
- support@bbqing.com
- bbqing.com
Free Shipping on $999+ Orders
4,7
Excelente
3 mil avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 75% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
The person I spoke with was very…
The person I spoke with was very pleasant. She helped me more than Napoleon did.
10 de julho de 2026
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! It was truly a pleasure assisting you. We appreciate you supporting our local family business. Happy Grilling
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We appreciate you supporting our local family business. Happy Grilling
I ordered new plates and burners for my…
I ordered new plates and burners for my Broil King regal. I found the ordering process, swift response and delivery to be spot on. Will deal with them again.
6 de julho de 2026
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are thrilled to hear that we got you the parts you were needing. Happy Grilling
Great products
Great products , customer care, delivery and knowing you will find what you need
13 de julho de 2026
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We appreciate you supporting our local family business. Happy Grilling
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We appreciate you supporting our local family business. Happy Grilling
New Life given to a mature grill
I've owned my Napoleon Grill for 12 years, and its served me well. Knowing I can get genuine replacement parts, assured me that I could get another 12 years out of my grill. I replaced 4 burners, with diffusers, main drip tray and my vegetable rack. My grill looks and works great.
Their prices were the most competitive, service and communication is excellent.
Thank you BBQing.com
10 de julho de 2026
Resposta da Capital BBQ (BBQing.com)
WOW Thank you so much for taking the time to leave us this amazing review. We are thrilled to hear that you are happy with the service you received. Happy Grilling
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We appreciate you supporting our local family business. Happy Grilling
BGE warranty call
Just had a warranty call on my 20 year old Big Green Egg. That alone is testimony to the hardiness of the BGE. However, the crew at Capital BBQ made the entire experience painless and pleasant. They coordinated the claim, and delivered the product exactly as they promised. I get all of my BBQ materials from them - they are first class
30 de julho de 2026
Avaliação não solicitada
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review Ronald! It was such a pleasure helping you and so happy we got it all sorted out for you. We look forward to seeing you again! Happy Grilling
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We appreciate you supporting our local family business. Happy Grilling
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We appreciate you shopping with us. Happy Grilling!
Super friendly staff and great customer…
Super friendly staff and great customer service.
9 de julho de 2026
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review. We appreciate you supporting our local family business.
Fast shipping for some BBQ sear plates…
Fast shipping for some BBQ sear plates online. Very happy with my order, and the service and product I received. Would highly recommend this Canadian company and buy from them again. A++++ Thank You!
9 de julho de 2026
Resposta da Capital BBQ (BBQing.com)
WOW Thank you so much for taking the time to leave us a review! We truly appreciate you supporting our local family business. Happy Grilling
I was a bit disappointed you did not…
I was a bit disappointed you did not have the thermometer in stock. Otherwise it was great service.
6 de julho de 2026
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We sincerely apologize for the delay with your order. Unfortunately, during the busy season, manufacturers can experience backorders on certain items, which can sometimes lead to longer wait times than expected.
We truly appreciate your patience and understanding, and we're sorry for any inconvenience this caused. Thank you for your support, and we hope you enjoy your purchase. Happy Grilling!
Great products at an affordable price
Great products at an affordable price. Quick delivery and follow up if there’s a problem with your order.
6 de julho de 2026
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We are thrilled to hear that you had a good experience with us. We appreciate you supporting our local family business.
Excellent customer service
Excellent customer service. I had a small question about the product. Not only did they get back to me quickly with the information they had when there was a bit of uncertainty they contacted the supplier to find out more details. Will deftly order from them again.
6 de julho de 2026
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We truly appreciate your kind words and your support of our local family business. Customers like you mean the world to us.
Happy grilling, and we hope you enjoy many great BBQs ahead! 🔥
Ordered on line
Ordered on line, stated a few weeks delay but arrived within a week.
22 de junho de 2026
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We’re thrilled to hear that your order arrived earlier than anticipated. We truly appreciate your support of our local family business and hope you enjoy your purchase.
Happy grilling! 🔥
Second time ordering from BBQing
Second time ordering from BBQing
Fast delivery good prices
23 de junho de 2026
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We truly appreciate your support and your kind words. It means a great deal to our team. We hope you enjoy your purchase and have many great grilling moments ahead.
Happy Grilling! 🔥
it was really quick and good service.
17 de junho de 2026
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We appreciate you supporting our local family business. Happy Grilling
I don’t receive my order after waiting…
I don’t receive my order after waiting two months and when ordered the item was available.
24 de junho de 2026
Resposta da Capital BBQ (BBQing.com)
Thank you so much for taking the time to leave us a review! We sincerely apologize for the delay with your order. Unfortunately, during the busy season, manufacturers can experience backorders on certain items, which can sometimes lead to longer wait times than expected.
We truly appreciate your patience and understanding, and we're sorry for any inconvenience this caused. Thank you for your support, and we hope you enjoy your purchase. Happy Grilling!
Resposta da Capital BBQ (BBQing.com)
Thank you for taking the time to leave a review! Happy Grilling!
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