Capital BBQ (BBQing.com) Avaliações 

3.171
•
O TrustScore é 4.5 de um total de 5

4,7

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Capital BBQ intervened to assist me with Weber vs. my being responsible for a perceived problem with their product. 2 staff took my calls to offer assistance & a 3rd member came to my home to help me... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Great Staff, very knowledgeable and Friendly. I wasn't sure exactly which model of BBQ we had, but a quick call and was told where to look to get my model and serial number to order a new grill for it... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

The customer service staff really delivered. Not only were they prompt and understanding when I needed to modify my order, but they also maintained a friendly and professional demeanour despite the w... Ver mais

A empresa respondeu

Avaliado com 4 de um total de 5 estrelas

They make an effort to provide a quality service. However, when things occur that are outside of their control, as was the case for me, it requires that little bit of extra attention to ensure that t... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Loja de Churrasqueiras
  2. também em
  3. Loja de Lareiras

Sobre Capital BBQ (BBQing.com)

Escrito pela empresa

Capital BBQ, proudly operating as BBQing.com, has been making “Backyard Heroes” since 1988. Based in Ottawa, we are Canada’s largest and most trusted destination for barbecues, smokers, outdoor kitchens, pizza ovens, griddles, fireplaces, patio furniture, and related parts and accessories.

For over 35 years, our family-run business has combined expertise, quality, and a passion for barbecue culture to help people create unforgettable moments around food and fire. Whether you are a weekend griller, a competitive pitmaster, or a homeowner designing your dream outdoor space, Capital BBQ delivers the products, knowledge, and support to make it happen.

We proudly carry the industry’s most respected brands:

Napoleon, Broil King, Weber, Traeger, Pit Boss, Louisiana Grills, Kamado Joe, Big Green Egg, Blackstone, ENO Plancha, Crown Verity, Urban Bonfire, Stoll Industries, Berlin Gardens, DCS, Lynx, Jackson Grills, Perlick, Hestan, Oven Brothers, Ooni, Alfa Forni, Blues Hog, Dekko, Dizzy Pig, Everdure, Fireboard, Halo, HPC, IR Energy, Solaira, Jealous Devil, Looft, Meat Church, Masterbuilt, Neso Grill, Pitmaster Choice Pellets, Regency, Solus, Solo Stove, Solaire, Smokeware, Spiceology, ThermoWorks, TrueFlame, Wellspring, Whiskey Bent BBQ, Xylo, Yoder Smokers, and Ted Reader.

Every brand we offer is carefully tested in our own grilling kitchen to ensure superior performance, reliability, and long-term support.

At Capital BBQ, service goes beyond sales. Our passionate team includes barbecue experts, certified technicians, and Kansas City Barbecue Society judges who provide personalized advice, dependable after-sales care, and expert support for many of the products we sell. Through BBQing.com, we ship from coast to coast, offering the convenience of e-commerce with the confidence of a specialty retailer. Customers benefit from our lowest-price guarantee, flexible financing, reliable nationwide delivery, and easy pickup or assembly options.

Those in the Ottawa/Gatineau region can also explore our expansive showroom, where products are displayed in real-life settings for inspiration and guidance.

With decades of experience, unmatched product depth, and a dedication to customer satisfaction, Capital BBQ continues to be Canada’s number one choice for premium gas grills, charcoal BBQs, pellet smokers, outdoor kitchens, fireplaces, patio furniture, and barbecue accessories.

Our promise to you

Escrito pela empresa

We're committed to our customers!
From expert advice to dependable after-sales care, our promise is simple: treat every customer right and help them shine at home—we create Backyard Heroes.
Quality you can trust
Every grill, smoker, and outdoor product we carry is chosen for performance, reliability, and lasting value.
Trusted across Canada
For over 35 years, families nationwide have trusted us for fair prices, fast delivery, and expert support.

Lowest Price. Guaranteed.

Shop confidently—if you find a lower price in Canada, we’ll match it, hassle-free.

At Capital BBQ (BBQing.com), your peace of mind comes first. Our Best Price Guarantee means if you find the exact same item at a lower price from an authorized Canadian retailer, we’ll match it—so you always get the best deal.

How it works

  • Share proof of the lower price (photo, screenshot, or URL).
  • Item must be identical (brand, model, colour/finish, size/features), new, and in original packaging.
  • Competitor must be an authorized Canadian retailer, advertising in CAD, with the item in stock.

What’s not eligible

  • Clearance, refurbished, open-box, auction listings, marketplace/warehouse club pricing, private quotes, limited-time bundles, or coupon-stacked offers.
  • Items not sold and shipped by an authorized Canadian retailer.

We keep comparisons fair by accounting for shipping and handling where applicable. Questions? Our team is happy to help—because we create Backyard Heroes, and that starts with great value and great service.


Informações de contato

Free Shipping on $999+ Orders

Free shipping on orders $999+ — exclusions apply.

4,7

Excelente

O TrustScore é 4.5 de um total de 5

3 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 75% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,7

Todas as avaliações

(3.171)

164 avaliações nos últimos 12 meses

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As empresas no Trustpilot não têm permissão para oferecer incentivos ou pagar para ocultar avaliações. As avaliações são opiniões de usuários e não da Trustpilot. Leia mais

Avaliado com 5 de um total de 5 estrelas

I reached out for a quote on a… Fire table

I reached out for a quote on a firetable. Kathleen Taggert got in touch and was very helpful and responsive. When I finally placed the order, the delivery was very prompt and professional, with the fire table well packaged.

23 de abril de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave the review Niall. It was such a pleasure assisting you with this! Enjoy and look forward to hearing from you soon.
Kathleen

Avaliado com 5 de um total de 5 estrelas

Quick delivery and great selection of…

Quick delivery and great selection of parts

15 de abril de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave us a review! We are so happy to hear you are pleased with the selection of parts as well as the quick delivery!

Avaliado com 5 de um total de 5 estrelas

Right product

Right product, right price

21 de abril de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave the review! Happy Grilling

Avaliado com 5 de um total de 5 estrelas

Brander Open Cart Prep Table

Order was processed quickly, arrived on time, undamaged and the product itself had very easy to follow instructions.

13 de abril de 2026
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Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave the review! We are so pleased you are happy with the brander cart!

Avaliado com 5 de um total de 5 estrelas

Great price and oem

Great price and oem. Fit perfectly

7 de abril de 2026
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Resposta da Capital BBQ (BBQing.com)

Thank you for taking the time to leave a review and for supporting our local family business.

Avaliado com 5 de um total de 5 estrelas

Awesome

Awesome, knowledgeable staff. Highly recommend.

13 de abril de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave us this amazing review! We truly appreciate you supporting our local family business.

Avaliado com 5 de um total de 5 estrelas

Pièece facile à trouver et livraison…

Pièece facile à trouver et livraison rapide

13 de abril de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Merci beaucoup d'avoir pris le temps de laisser un avis ! Nous sommes ravis d'apprendre que nous vous avons fourni la pièce dont vous aviez besoin ! Bon barbecue !

Avaliado com 5 de um total de 5 estrelas

I have no complaints about this…

I have no complaints about this company, everytime I go in or call they are so helpful. It's a five star everytime.

13 de abril de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave us this review! We truly appreciate your business and look forward to assisting you again!! Happy Grilling

Avaliado com 5 de um total de 5 estrelas

I received exactly what I ordered and…

I received exactly what I ordered and expected, in a timely manner! 5 Stars all the way for that!

7 de abril de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave us a review! We appreciate you supporting our local family business!

Avaliado com 5 de um total de 5 estrelas

Satisfied!

Great customer service, great product = happy customer :D

31 de março de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you for the kind words Simon! We appreciate you supporting our local family and we are thrilled to hear how happy you are. Happy grilling

Avaliado com 5 de um total de 5 estrelas

Always an Awesome Experience.

I bought Drip pan liners for my Napoleon prestige pro 500. They arrived undamaged and quickly. I always have a great buying experience with Bbqing.com

6 de abril de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave us this amazing review! We truly appreciate you shopping with us. Happy Grilling!

Avaliado com 5 de um total de 5 estrelas

Paige - Professional and Respectful

Paige: Outstanding, attentive, courteous and respectful! Dealt with questions and follow ups in a professional and quick manner. Thank you

26 de março de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave us this amazing review about Paige! We are truly lucky to have her on the team. We appreciate you supporting our local family business very much! Happy Grilling!

Avaliado com 5 de um total de 5 estrelas

Great experience overall!

Great website, great support over the phone and lots of parts and equipment upgrades. Delivery was as expected. Thank you!

2 de abril de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave us this amazing review! We truly appreciate you supporting our local family business. Happy Grilling

Avaliado com 5 de um total de 5 estrelas

Professional and fair

Professional and fair. Courteous and quick respond times.

10 de março de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave us this review. We truly appreciate you supporting our family business and look forward to assisting you in the future. Happy grilling !

Avaliado com 5 de um total de 5 estrelas

Great communication and fast shipping

Great communication and fast shipping

18 de março de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave us a review Chad. We appreciate you supporting our local family business.

Avaliado com 3 de um total de 5 estrelas

Miscommunication on the item…

Miscommunication on the item description. One person tried to charge us for returning order mixup.Lost order at one point Another fixed it, so frustrating. Seemed that there were different departments involved in the process. Overall it worked out. Like the actual product.

13 de março de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave us a review. If you can please give me a call at 613-228-0009 ext 227 to chat and discuss your experience that would be amazing.

Avaliado com 5 de um total de 5 estrelas

Amazing customer service!

23 de fevereiro de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave us a review! We appreciate you supporting our local family business.

Avaliado com 5 de um total de 5 estrelas

Simple purchase process

The purchase process was simple and was able to purchase an ad-on for our fire attachment for my fire pit that I had trouble sourcing.

6 de fevereiro de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you for taking the time to leave us a review! We are thrilled to hear that you had a good experience with us, and we appreciate you supporting our local family business.

Avaliado com 5 de um total de 5 estrelas

Quick responses and deliveries

22 de janeiro de 2026
logotipo da Capital BBQ (BBQing.com)

Resposta da Capital BBQ (BBQing.com)

Thank you so much for taking the time to leave us a review. We truly appreciate your loyalty and continued support—it means a lot to us. We hope you’re enjoying your smoker and putting it to great use.

Happy grilling! 🔥

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