No ofrecen el servicio que contratas, No puedes ver las fotos, el servicio de atención al cliente es pésimo porque no te resuelven nada, intentas darte de baja y es imposible. Te amenazan con otra emp... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Pobierają opłaty bez autoryzacji, to oszuści !!!! W związku z brakiem otrzymania wiadomości e-mail przypominającej o przedłużeniu abonamentu proszę o zwrot pobranej z mojego konta kwoty 199,50... Ver mais
A empresa respondeu
Elendig presentasjon av evt partner. Veldig snevert område de opererer i. De lurer deg til å bli premium member og det er nesten umulig å komme ut av det.Du må selv finne riktig skjema på annen nettsi... Ver mais
A empresa respondeu
dom håller på ännu och skickar krav brev från advokat från polen eller liknande jag har skickat till dom polis anmälan till konsumentombudsmannen min bank låste alla mina kort direkt dom såg att d... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
Join the world's fastest-growing matchmaking service, with over 16 million members. Take our free personality test and find your perfect partner today!
Informações de contato
Estados Unidos
- be2.com
1,1
Muito Ruim
892 avaliações
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Lost money for nothing
21 de abril de 2025
Avaliação não solicitada
Resposta de be2
Hello Remus,
Thank you for your feedback. I’m sorry to hear that you feel disappointed with your experience.
I would appreciate the chance to better understand what happened and see if I can help.
Please provide the information requested here or contact us via the contact form on our website.
Best regards,
Lea
Timadores
No ofrecen el servicio que contratas, No puedes ver las fotos, el servicio de atención al cliente es pésimo porque no te resuelven nada, intentas darte de baja y es imposible. Te amenazan con otra empresa que cobra unos gastos desorbitados por un servicio que nunca ofrecieron. No lo recomiendo para nada realizar ninguna suscripción con ellos. Timadores
1 de agosto de 2025
Avaliação não solicitada
Resposta de be2
Hello,
Thank you for your feedback, and I’m sorry to hear that your experience has been so disappointing.
Our aim is always to provide a clear service and responsive support, so I’m sorry if this was not your experience.
I would appreciate the opportunity to look into your case personally, including your concerns about the subscription, cancellation, and charges mentioned. Please feel free to contact me directly at trustpilot@be2.com with your details so I can review everything for you.
Best regards,
Lea
Pobierają opłaty bez powiadomienia mailem, a powinni zgodnie z regulaminem.
Pobierają opłaty bez autoryzacji, to oszuści !!!!
W związku z brakiem otrzymania wiadomości e-mail przypominającej o przedłużeniu abonamentu proszę o zwrot pobranej z mojego konta kwoty 199,50 PLN.
Wasz zapisy w regulaminie jasno mówią:
„ be2 poinformuje Użytkownika poprzez wiadomość email, przesłaną na adres email podany podczas rejestracji o zbliżającym się przedłużeniu abonamentu, przed jego przedłużeniem.”
25 de março de 2026
Avaliação não solicitada
Resposta de be2
Hello A Scrooge,
Thanks for your review.
We’re sorry to hear that you feel this way. We would like to clarify that all payments are authorized by the user at the time of purchase, and any renewals follow the terms agreed upon during sign-up.
If you believe there has been any misunderstanding or issue with your payment, please contact our support team via the contact form on our website so we can review your account and assist you directly.
-Thank you for the information provided. I was able to locate your profile and have passed your case on to my colleague.
She has already contacted you by email with further details and an explanation regarding your case.
If you have any further questions, feel free to reply to her message, she’ll be happy to assist you.
Best regards,
Lea
Hiermit beantrage ich formell die…
Hiermit beantrage ich formell die Überprüfung der aktuellen Einschränkung meines Profils bei be2 Sàrl.
Mir ist aufgefallen, dass mein Profil anscheinend eingeschränkt oder gar nicht erst zugänglich ist. Ich möchte ausdrücklich betonen, dass ich über die Plattform keine einzige Nachricht versendet habe, die gegen die Nutzungsbedingungen oder Community-Richtlinien verstoßen könnte. Zudem habe ich mein Abonnement ordnungsgemäß bezahlt und erwartet, uneingeschränkten Zugriff auf die angebotenen Dienste zu haben.
Unter diesen Umständen bitte ich Sie:
den Grund für die Einschränkung meines Kontos zu erläutern; meine Profilaktivitäten zu überprüfen; alle ungerechtfertigten Einschränkungen schnellstmöglich aufzuheben.
Ich lege Wert auf Fairness und Transparenz und bin zuversichtlich, dass diese Angelegenheit umgehend geklärt werden kann. Bitte lassen Sie mich wissen, falls Sie weitere Informationen von mir benötigen, um die Überprüfung zu erleichtern.
Vielen Dank für Ihre Aufmerksamkeit. Ich freue mich auf Ihre Antwort. Mit freundlichen Grüßen
25 de fevereiro de 2026
Avaliação não solicitada
Resposta de be2
Hello Maria,
Please rest assured that profile limitations are not applied without reason, and we would be happy to review your account activity in detail to clarify the situation.
To investigate this properly, we kindly ask you to contact us directly through our contact form and provide the email address linked to your account. Our team will then carefully review your case.
If you prefer to communicate in German, you are very welcome to contact our German-speaking customer service team, who will be happy to assist you in your preferred language.
We appreciate your patience and look forward to resolving this matter for you.
Best regards,
Lea
ES UNA ESTAFA
ES UNA ESTAFA. HE INTENTADO DARME DE BAJA VARIAS VECES, Y NO ME CONTESTAN.
ME NEGUE A PAGAR Y ME ESCRIBIO UN ABOGADO AMENAZANDO CON DENUNCIARME. DESPUES DE 5 AÑOS RESULTA QUE TENGO OTRO COBRO.
LES HE VUELTO A ESCRIBIR Y NADA. SON UNOS SINVERGÜENZAS.
24 de fevereiro de 2026
Avaliação não solicitada
Resposta de be2
Hello Sole, we are sorry you had trouble cancelling your Premium membership. We would like to inform you that our cancellation form can be easily found on our homepage, before logging in.
In order to look into your case properly, we will need additional information. Please contact us directly via the contact form on our website, or provide us with the requested information here.
Kind regards,
Lea
Una estafa por hay nada gratis…
Una estafa por hay nada gratis publicidad engañosa por que cobran asta por ver tu propio perfil desde el primer momento
22 de fevereiro de 2026
Avaliação não solicitada
Resposta de be2
Hello Fernando, we would like to clarify that while registration is free, some features require a Premium membership. These are displayed before completing a purchase.
Please contact us through our contact form on our Spanish website if you would like additional information related to your personal account.
Kind regards,
Lea
Don't give them your card
Don't give them your card, they will keep charging and you can't do anything about it. Tried to close my account and I get a reply to use contact form which they ignore.
28 de janeiro de 2026
Avaliação não solicitada
Resposta de be2
Hello Mtn,
Please note that cancellation can be done easily at any time via the cancellation form available on our website homepage (before logging in). Once submitted, the request is processed accordingly.
If we receive emails from customers, we always reply. To ensure your request reaches us correctly, we recommend using the official contact form on our website. Our support team will be happy to assist you further.
Best regards,
Lea
-We have located your profile and reviewed the case. We can confirm that we have processed the cancellation as a goodwill gesture for you.
Your Premium membership will end on 26.02.2026.
ESTAFADORES
FATAL, TE MANDAN LAS CUOTAS TRUQUEADAS A MI ME METIERON UN GOL DE 2300 PESOS, TE MANDAN GENTE DE TODA LA REPUBLICA Y POCOS DE LA CIUDAD EN DONDE RESIDES, PARA NO ANDAR A CIEGAS PAGASPARA PODER VER QUIEN Y COMO ES EL DEL MENSAJE , CHAFISIMA UNA ESTAFA
1 de fevereiro de 2026
Avaliação não solicitada
Resposta de be2
Hi Tania,
did you know you can adjust your searches in case your matches are not fitting?
Of course, I'll have a look at your case. However, without any more info about your registered email I cannot help you.
Please contact me directly or our customer service.
Best,
Anna
Addebiti poco chiari e richieste di iscrizione
Dopo che mi hanno confermato disdetta nel 2018. Dicono che nel 2023 ho fatto accesso e quindi pagato abbonamento, che ho invece disdetto entro il termine:peccato che è impossibile avere riscontro, il loro sistema non ha recepito la disdetta e da giugno 2023 a dicembre 2025 mi hanno trattenuto quasi 60 euro Al .mese. dopo diverse ricerche e mail per capire e disdire ancora..mi arriva mail che devo pagare una iscrizione di oltre 200 euro più la quota mensile di gennaio 2026. Assurdo. Soprattutto perché non ho mai pagato nessuna quota di iscrizione....non gli bastano i quasi 60 euro senza utilizzo dal 2023. Adesso minacciano pratiche di recupero di oltre 200 euro di iscrizione più mese di gennaio 26. Una truffa buona, non sono organizzati per rispondere alle richieste in tempo reale e fanno finta di niente quando scrivi e vuoi disdire , così continuano ad addebitare quasi 60 euro al.mese. io do le pratiche ai miei avvocati . Ma ribadisco la poca Serietà e affidabilità di qs società. Hanno indebitamente trattenuto quasi 1850 euro ed ancora vogliono recuperare soldi... Attenzione,quando leggete il nome di qs sito passate avanti.
5 de fevereiro de 2026
Avaliação não solicitada
Resposta de be2
Hi Alessandra,
without a registered email, I cannot help you. If you want to resolve the case please either answer to my request via Trustpilot or via be2-trustpilot@be2.com.
In general: Whenever you buy a Premium Membership make sure you cancel, in case you do not want the Membership to be extended.
Best, Anna
ADVARSEL!!
ADVARSEL!!! Meld dig endelig ikke ind i på dette datingsite. Det er så godt som umuligt at udmelde sig. Jeg skrev en mail til dem efter adskillige gange at udmelde mig og troede at det endelig var lykkes.
Pludselig modtager jeg en inkasso fra Tyskland fra firmaet "Astras Veritas", hvor jeg skal betale godt kr. 7000 kr. Jeg har aldrig modtaget nogle rykkere. Min bank har blokeret, deres forsøg på transaktion fra min konto, da de fandt firmaet suspekt. De har skrevet til mig til min gamle bopæl dec. 25. Den nye lejer var så sød at poste brevet videre. Havde de ikke gjort det, havde jeg aldrig fundet ud af ovenstående. Jeg har nu skrevet til advokatfirmaet i Tyskland og håber på at finde ud af sagens sammenhæng.
29 de janeiro de 2026
Avaliação não solicitada
Resposta de be2
Hi!
I'm unfortunately unable to locate a specific profile based on this review alone. As you say that the matter has already been passed to an external agency, they are the correct point of contact and will be able to assist you further with the claim.
Thanks,
Noel
Nu recomand acest site,este un gunoi,am…
Nu recomand acest site,este un gunoi,am cerut de trei luni anularea abonamentului, și ei doresc să taxeze,nu recomand
24 de janeiro de 2026
Avaliação não solicitada
Resposta de be2
Hi,
I’m a bit suprised by this, as cancellations on our can be done at any time via the cancellation link at the bottom of the homepage — no login or support request needed.
In case you're having issues with the cancellation form, you can reach out to me here be2-trustpilot@be2.com and I'll have a look at your account.
Thanks,
Noel
No merece la pena
No merece la pena , hay poca gente y algunos están en otras web que por lo menos sin pagar te dejan ver los perfiles. Para mí no lo recomiendo.
No os apuntéis ni pageis. Iniciaros en theards que puedes seguir hilos y conocer a gente y encima gratis
14 de janeiro de 2026
Avaliação não solicitada
Resposta de be2
Hello Aldarina,
We’re sorry to hear that your experience did not meet your expectations. Please note that our platform focuses on quality connections, and full access to features and profiles is available with a Premium Membership.
We would also like to point out that part of your comment seems to refer to a different type of platform, which suggests this review may have been posted on the wrong service.
If you experienced any specific issues or would like us to review your account, we invite you to contact our customer support team directly via our contact form so we can assist you properly.
Kind regards,
Lea
estafa
estafa . me han enviado una carta de una empresa de cobro ASTRAS VERITAS . LES ACABO DE ENVIAR UN BUROEMAIL. EN EL CUAL TRAS QUE MI ABOGADO SE INFORMARA EN LA cec ( oficina consumidor europeo ) y ENISA NOS INFORMAN DE LA NORMATIVA PSD2 . SI CONTINUAN PRESENTAREMOS DEMANDA POR FRAUDE ,COACIONES Y EXTORSION .
8 de janeiro de 2026
Avaliação não solicitada
Resposta de be2
Hello Moises,
Unfortunately, we cannot review individual cases based on a public review, as we’re unable to identify your account or the alleged charges from here. To clarify what happened, we kindly ask you to contact our customer support team directly via the contact form on our website and include any relevant details or references you received from the collection company.
Our team will carefully review your case and provide you with a clear response as soon as possible.
update: Thanks for the extra details, I was able to locate the account.
The subscription renewed because no cancellation was received before the renewal date. All pricing and renewal terms were shown on the payment pages.
In cases of non-payment, two reminders are sent. If the balance remains unpaid, the matter is passed to an external collection partner. As this case has already been handed over, you’ll need to contact them directly.
Best regards,
Lea
Truffatori
Truffatori! Dopo aver frodato per mesi su un account dove avevo fatto accesso una volta continuano a mandarmi missive di richieste di pagamento indicando che adiscono vie legali. Truffatori. Ho una denuncia in corso.
30 de dezembro de 2025
Avaliação não solicitada
Resposta de be2
Hello Moreno,
We’re sorry to read about your experience and understand how upsetting this situation must feel.
To look into your case properly, we would need to review the account and subscription details linked to your situation. We invite you to contact our customer service team directly so we can clarify what happened and assist you accordingly.
If you prefer to communicate in Italian, please don’t hesitate to contact our Italian support team via our contact form, they will be happy to help you in your language.
Best regards,
Lea
No avisan de la renovación automática y no hay forma de cancelar, ni teléfono al qué llamar
No se informa bien de las condiciones
16 de dezembro de 2025
Avaliação não solicitada
Resposta de be2
Hello Irene,
We’re sorry to hear that you felt the conditions were not clearly explained. All subscription terms, pricing, and renewal details are displayed during the purchase process and are also available in our Terms & Conditions.
If anything was unclear or if you have questions about your specific situation, we encourage you to contact us directly so we can clarify and assist you.
Best regards,
Lea
Son unos ladrones
Son unos ladrones, la aplicación no vale nada la gente no habla o hay perfiles falsos, encima..... No explican bien que después de X te gusta 39,90......y sin utilizar te lo quiero cobrar si o si..... Después de mandar varios mensajes explicado que no puedo ni por la aplicación ni por correo cancelar.... Una vergüenza te quieren cobrar si o si....... Unos ladrones . Después de mil veces de contactar y explorar no problema siguieron derivando a lo mismo y no conseguir cancelarlo antes de que terminará la membresía o subvenciones...... Y seguís pidiéndome el dinero..... Sin usarla ni entrar una vergüenza por eso lo sé ladrones. Gracias
13 de dezembro de 2025
Avaliação não solicitada
Resposta de be2
Hello Uyurani,
We’re sorry to hear about your frustration. We’d like to clarify a few points.
Our platform is made up of real members, although, as on any online service, some fraudulent profiles may occasionally appear. These can be reported and are removed when identified.
All prices and subscription terms are clearly displayed before payment is confirmed. Charges are linked to the Premium plan selected, not to liking profiles. Subscriptions can be cancelled via the cancellation form on our website, which stops future renewals while allowing access until the end of the paid period.
If you experienced technical issues or had trouble cancelling, we invite you to contact us directly through our contact form so we can review your case and assist you.
Update: Unfortunately, without more information related to your profile we are unable to assist you further here, please contact us directly via our contact form or provide us with the requested information and we will look into your case.
Best regards,
Lea
De gros arnaqueurs
De gros arnaqueurs, quand vous avez supprimer votre compte, ils continuent à réclamer le paiement même si vous n allez plus sur le site, des voleurs fini, que fait la justice ??????
12 de dezembro de 2025
Avaliação não solicitada
Resposta de be2
Bonjour,
Je suis désolée de lire votre ressenti et je comprends que cette situation puisse être très frustrante.
La suppression d’un profil n’entraîne pas automatiquement la résiliation d’un abonnement, car ce sont deux démarches distinctes. Lorsqu’un abonnement Premium est souscrit, il reste valable pour toute la période souscrite. Ces informations sont précisées lors de l’achat et dans nos conditions générales.
Cela dit, si une résiliation a bien été demandée et confirmée, aucun paiement futur ne doit être réclamé. Afin de pouvoir vérifier votre situation précise et comprendre ce qu’il s’est passé dans votre cas, nous avons besoin d’accéder à votre dossier.
Je vous invite donc à nous contacter directement via notre formulaire de contact, en indiquant l’adresse e-mail utilisée lors de l’inscription. Nous pourrons ainsi examiner votre compte.
Cordialement,
Lea
Non capisco perchè non si proceda!!!
3 de dezembro de 2025
Avaliação não solicitada
Resposta de be2
Hello Gianangelo,
We are having trouble understanding what you are referring to.
Could you please explain in more detail what the issue is?
You can also contact our team directly via the contact form on our Italian website if you would rather discuss this in Italian.
Best regards,
Lea
Grosse arnaque ce site!!!
Grosse arnaque ce site!!!
À peine inscrit il y a des prélèvements exhorbitant donc j’ai supprimé l’abonnement et mon compte mais les prélèvements ont continué.
J’ai dû bloquer ma carte car impossible de communiquer avec eux.
Le temps passe… maintenant une société de recouvrement m’envoie des mails.
Société malhonnête, à fuir absolument !!!!
Les frais sont passé de 70 à 400€ sans raison!
D’après leur explication en supprimant le compte l’abonnement n’est pas résilié.
Mais en ayant supprimé le compte, impossible dé résilier l’abonnement… comme par hasard.
Et le service client est totalement incompétent à part pour faire des copier coller qui ne réponds en rien aux demandes faites dans les mails…
Bref, un tas de blaireaux incompétents mais qui arrivent quand même à voler de l’argent en s’associant à un cabinet d’avocats du même niveau…
27 de novembro de 2025
Avaliação não solicitada
Resposta de be2
Hello,
We want to clarify that deleting a profile does not cancel a subscription, this is why cancellations must be made through the online cancellation form available on our website. When the cancellation is completed correctly, no further charges occur.
Because we cannot identify your account from this review, we unfortunately cannot verify what happened or check the charges you mentioned. Please contact us directly through our contact form so we can locate your profile, review your case in detail, and assist you properly.
If you prefer to discuss this in French, please feel free to reach out to our French support team. You can easily contact us via our contact form on our website.
Best regards,
Lea
Abzocke vom feinsten
Diese Firma ist einzig und alleine dazu da, Alten einsamen Leuten, die sich im Internet nicht wirklich zu recht finden,
so viel Geld wie nur irgendwie möglich aus der Tasche zu ziehen.
Die Preise sind abstrus Hoch. Und das Kündigen eines Abonnements wird einem so schwer wie möglich gemacht.
Wirklich sehr enttäuschend
24 de novembro de 2025
Avaliação não solicitada
Resposta de be2
Hello Fluflu,
We’re sorry to hear about your experience.
We want to assure you that our service is designed for users of all ages, and many customers are satisfied with the connections they make on our platform.
Our prices are displayed transparently before any purchase, and cancelling a subscription is made simple through our online cancellation form, which is available at any time on our homepage. If you experienced difficulties, we would really like to take a closer look and help you.
Since we cannot identify your account from this review, please contact us directly through our contact form so we can assist you properly. We’re here to help and clarify anything that may have been unclear.
Best regards,
Lea
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
As empresas podem solicitar avaliações enviando convites automáticos. Se classificadas como "verificada", significa que as experiências são verdadeiras.
Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.