No ofrecen el servicio que contratas, No puedes ver las fotos, el servicio de atención al cliente es pésimo porque no te resuelven nada, intentas darte de baja y es imposible. Te amenazan con otra emp... Ver mais
A empresa respondeu
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Pobierają opłaty bez autoryzacji, to oszuści !!!! W związku z brakiem otrzymania wiadomości e-mail przypominającej o przedłużeniu abonamentu proszę o zwrot pobranej z mojego konta kwoty 199,50... Ver mais
A empresa respondeu
Elendig presentasjon av evt partner. Veldig snevert område de opererer i. De lurer deg til å bli premium member og det er nesten umulig å komme ut av det.Du må selv finne riktig skjema på annen nettsi... Ver mais
A empresa respondeu
dom håller på ännu och skickar krav brev från advokat från polen eller liknande jag har skickat till dom polis anmälan till konsumentombudsmannen min bank låste alla mina kort direkt dom såg att d... Ver mais
A empresa respondeu
Detalhes da empresa
Informação fornecida por fontes externas variadas
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Informações de contato
Estados Unidos
- be2.com
1,1
Muito Ruim
893 avaliações
Respondeu a 98% das avaliações negativas
Normalmente responde dentro de 48 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
ESTAFA
ESTAFA. No hay forma de darte de baja. He recibido una carta de un supuesto abogado de ellos pidiéndome 366,61 euros por intereses de demora de deudas. SUBREALISTA
23 de outubro de 2024
Avaliação não solicitada
Resposta de be2
Hi! Without knowing the details of your case, all I can say is that in cases of non-payment, we reserve the right to pass debts to an external agency. If you prefer to discuss your case directly, we recommend contacting the agency that has contacted you. Best, Noel.
State alla larga da questo sito
State attenti appena fate anche un piccolo contratto di qualche mese il contratto non sarete più in grado di disdirlo per qui loro faranno passare qualche mese e poi vi contatteranno per mezzo lettera con una lista infinita di costi del vostro contratto che è ancora per loro attivo con una richiesta di svariate centinaia di euro .
State alla larga da questi siti .
23 de outubro de 2024
Avaliação não solicitada
Resposta de be2
Hi Nicola! Unfortunately, I can't find your profile based on this review, but I'd be happy to help you. Please contact me at be2-trustpilot@be2.com so, I can have a look at your account with us. Thanks for reaching out! Noel.
“ESTAFA EN TODA REGLA “ CALVARIO
“ESTAFA EN TODA REGLA “ CALVARIO, DISGUSTO, ESO ENCONTRARÁS EN ESTA PÁGINA , QUERRÁS SALIRTE DESESPERADAMENTE Y NO PODRÁS. TIMO”,, QUERRÁS DAR DE BAJA TU TARJETA DESPUÉS DE HABER PAGADO 5 MESES Y NO PODER DARTE DE BAJA DE LA PÁGINA ”””” RUINA””
16 de abril de 2024
Avaliação não solicitada
Resposta de be2
Unfortunately, I can’t locate your profile from this review alone. If you contact my Spanish-speaking colleagues at trustpilot@be2.es, they'll be happy to assist you. Thanks, Noel.
Seit vielen Jahren im Betrugsgeschäft
Hohe Forderungen von be-2 vertretenden deutschen Anwälten für nicht erbrachte Leistungen.
Empfehlung:
- Nicht bezahlen
- Rechtsberatungsstelle konsultieren
- Bei Betreibung (in der Schweiz): Auf dem Formular des Betreibungsamtes "Rechtsvorschlag" eintragen!
8 de outubro de 2024
Avaliação não solicitada
Resposta de be2
Hi! Thank you for your feedback. Unfortunately, I'm unable to locate your profile based on this review. If you've been contacted by an agency, I recommend reaching out directly to the agency in questions to discuss the case. Open communication often helps clarify the situation. Thank you, Noel.
I cancelled MONTHS AGO and these…
I cancelled MONTHS AGO and these thieves are still stealing 40€ from me every month and the customer service is basically non-existent. Stay away from this horrible company. I regret the day I signed up. I do not have any income and am disabled and alone. They have completely taken advantage of me.
17 de outubro de 2024
Avaliação não solicitada
Resposta de be2
Hi Rebecca. Unfortunately, I can't find your profile based on this review alone and, I would need some more information from you to find your profile. Please contact me at be2-trustpilot@be2.com from your registered email address. Remember to add proof of your cancellation to your email, so I can review your case. Thanks, Noel.
I saw Be2's response from 16 October…
I saw Be2's response from 16 October 2023, but it only says that you can find info on how to cancel your membership and doesn't provide any link or means to cancel the subscription. I posted a comment a few days ago, and no one has responded to it yet. It's ridiculous.
Be2's response (16th October, 2023) to an unfortunate subscriber:
"Hi. You can find info on how to cancel your membership on our website, in our terms and conditions and the welcome email you were sent when you signed up for the service. If you have further questions regarding this, you are always welcome to contact our customer service. Thanks!"
15 de outubro de 2024
Avaliação não solicitada
Resposta de be2
Hi! Please contact me at be2-trustpilot@be2.com from your registered email address, I can't find your profile with the information from this review. Best, Noel.
La inmensa mayoria perfiles…
La inmensa mayoria perfiles falsos,entiendo que creados por la aplicación que sólo quieren tu email para enviarte spam.Tambien es curioso que alguna chica se interesa por ti antes de la renovación de tu pase.Habrìa que hacer una plataforma y denunciarlos.Por no decir que llevo días intentando darme de baja y o no funciona bien o abre muchas pantallas para liarte.
1 de setembro de 2024
Avaliação não solicitada
Resposta de be2
Hi Jose. We don't allow fake profiles on our site, so I'm very sorry to read your review. I can't find your profile based on this review alone. If you want help in Spanish, you can contact my colleagues at trustpilot@be2.es. You can also report suspicious profiles online directly from their profiles. Our Online Safety Team will be notified and they'll check the report. Thanks, Noel.
Is scam
Is scam. They charge my card without asking about 65€. If you make an account and activate premium and then you want to cancel they not offering refund, and you need to complete an form (an actual form). Is unbelievable how these thugs keep robbing people without consequences. Don't put your data on their website!!!
Edit: Thanks to the comunication through Truspilot someone finally cancelled my premium. Still this website is shady af. If everything will be easier, like cancel the premium yourself they will not get this many bad reviews and about 65€ per month is unbelievable
7 de outubro de 2024
Avaliação não solicitada
Resposta de be2
Hi. Yes, it’s a subscription service, and the renewal details are explained on the payment page before completing the order. To stop renewals, a cancellation request is required. Unfortunately, I can’t locate your profile from this review alone. If you provide more information, I’d be happy to assist in canceling your Premium membership. Thanks, Noel.
Muy malo
Muy malo , no hay manera de comunicarse con nadie pedi la baja en agosto y estamos en octubre...
Tiene pinta de estafa.
NO SON CLAROS ,SON MISTERIOSOS.
NO RECOMENDABLE
4 de outubro de 2024
Avaliação não solicitada
Resposta de be2
Hi, I'm sorry to hear you're still feeling frustrated. I can confirm your cancellation request from August was processed, but unfortunately, it came too late to stop the renewal. Our customer service team has been in contact with you to provide further assistance regarding next steps. Thanks, Noel.
Baja
En el momento que intentas darte de baja es complicadisssimo estoy harta de intentarlo y solo pone que en estos momento n estan disponible que envies un correo y te envian un correo base y n salimos de aqui
ESTOY HARTA
19 de setembro de 2024
Avaliação não solicitada
Resposta de be2
Hi Susana,
you can cancel via the homepage.
Best, Emma
Estafa de las grandes
Estafa de las grandes
no puedes dar de baja la cuenta
12 de setembro de 2024
Avaliação não solicitada
Resposta de be2
Hi Adrian,
you can cancel via the homepage.
Best, Emma
Es una reverenda porquería
Es una reverenda porquería. Te estafan de entrada con el precio, te ofrecen tres meses por 8€ y después te dicen que eran 8 € por semana.
Unos estafadores.
Pero claro, sede en Luxemburgo.
En cuanto a los perfiles, 90% falsos.
28 de setembro de 2024
Avaliação não solicitada
Resposta de be2
Hi Alvaro! I'm sorry for any confusion regarding the pricing. The price was communicated before entering payment details. If you've come across suspicious profiles, please report them directly online. Our Online Safety Team will be notified. Or alternatively, you can reach out to us directly at trustpilot@be2.es. Thanks, Noel.
I wish I could have enough time
I wish I could have enough time, I will take the owner into the court. They charged me automatically for three months without my consent. Hectic long process to delete my account. Never ever open this page, they will rob you in many ways.
21 de setembro de 2024
Avaliação não solicitada
Resposta de be2
Hi Muhammad, I'm sorry to read your review. The information about the automatic renewal of the subscription is included on the payment pages and in the payment confirmation email. Unfortunately, I can't find your account based only on this review, so I would need some more information from you, to be able to look into your case. You can contact me directly at be2-trustpilot@be2.com. Thanks, Noel.
No darse de baja en Be2 en CANCELATUM
Ya he denunciado en otro apartado mi pésima opinión y la estafa de esta página de citas, que te inscriben automáticamente y te pasan xargis de casi 40€ hasta que te das de baja. Ahora quiero hacer incapie en la misma página que be2 tiene para darte de baja. Se trata de CANCELATUM. Es un documento que te piden información de tu cuenta en Be2 e incluso tienes que firmar para teóricamente darte de baja. NO ABONEIS LOS 1,95€. porque automáticamente estáis haciendo incluso con vuestra firma una suscripción de 26,50 € cada cuatro semana. La única forma de darse de baja es en su página de citas al final de las páginas pero siempre con un ordenador no con wl móvil
18 de setembro de 2024
Avaliação não solicitada
Resposta de be2
Hi, We don't automatically register members, they sign up themselves. To cancel there's a form on the main homepage, it's at the bottom of the page and it's called 'cancel membership', in Spanish it's called 'Cancelar suscripción'. Fill it in and send it, if the system finds your account and everything is ok you'll get a cancellation confirmation, otherwise the customer service team will be notified and they'll process the cancellation - they'll email you when it's done. If you've chosen to pay a third party agency to process a cancellation on your behalf they are not affiliated with be2 and we can't comment on anything they charge you, you need to contact them. As I said in reply to your previous review, you might be better contacting the customer service team directly rather than posting anonymous reviews on here, as I can't check your account and can't assist you directly. All the best, Emma.
When I go to my Favoritres or matches …
When I go to my Favoritres or matches and select a profile , every time the above photo of a male and female cuddling always shows . This is so annoying and i have requested it be moved many times ,but Be2 has failed to action this request.
This is very poor customer service Be2 ,So please upgrade your site forthwith as i am fed up using the site
Phill
15 de setembro de 2024
Avaliação não solicitada
Resposta de be2
Hi Phil, the image you refer to is a fixed banner that can't be turned on/off, I'm sorry to hear it upsets you so much but as it's part of the website's design, it can't be removed. Better to focus on your matches and their profiles, rather than the background image if you can.
best, Emma.
TODO ES UNA COMPLETA ESTAFA....
TODO ES UNA COMPLETA ESTAFA....
PERFILES FALSOS LA MAYORÍA POR NO DECIR TODOS...
LOS ASESORES NO SON REALES NI TE PUEDES COMUNICAR CON ELLOS, NO EXISTEN...
JUEGAN CON LOS SENTIMIENTOS DE LA GENTE...
QUE DICEN UNA CUOTA Y DESPUÉS ES OTRA BASTANTE SUPERIOR...
Y POR LO VISTO LA GENTE NO PUEDE DARSE DE BAJA Y TIENE QUE ACABAR CANCELANDO LA TARJETA CON EL COSTE QUE YO CONLLEVA PARA QUE NO SE SIGAN CARGANDO DINERO.
OJALÁ ALGÚN DÍA LO PAGUEN PERO CON MUCHÍSIMO INTERÉS.
4 de setembro de 2024
Avaliação não solicitada
Resposta de be2
Hi David
Thanks for the email address, unfortunately I cannot find any emails from you in our system. Can you please email me, Emma, at
be2-trustpilot@be2.com and explain what it is you'd like me to help with? This way I can discuss any issues directly and resolve any outstanding matters. If you prefer to communicate with my Spanish colleague, I can arrange that for you too, just let me know in your email to me. Thanks in advance, Emma.
Hi David, you might want to move your review the ES Trustpilot page for be2, nonetheless I will try to help you.... if you can provide your email address it would help me to locate your profile so that I can check your account.
Let me assure you we work hard to stop fake profiles, if you think any are not genuine you should report them online and the safety team will review them.
I can also assure you that our customer agents, myself included, are very real! Sorry you think otherwise!
The fees are set on the payment page and not by customer service, but of course if you have anything to discuss, about the price our customer service team will be happy to assist.
And lastly, stopping the payment with your bank is not a cancellation and inevitably ends up in debt collection. To cancel a subscription the easiest way is to submit the cancellation form via the homepage of the site you registered on, eg www.be2.es.
I hope that answers your questions for now. Kind Regards, Emma.
IMPOSIBLE DARSE DE BAJA Y NI ATENCION…
17 SEPT
Buenas tardes,
He de decir que tras publicar mi queja aquí y enviar varios correos, he recibido varios correos diciéndome que mi suscripción era o iba a ser cancelada y ayer recibí le correo anulando mi perfil, por lo que al menos al final se ha solucionado todo tras una ardua tarea, pero bueno ahí lo dejo y gracias a quien corresponda, solucionado con dificultades cuando en otras web lo puedes hacer sobre la marcha
Hola,
De acuerdo con la solicitud, hemos eliminado tu cuenta registrada be2 con la dirección de correo electrónico xxxxxxgmail.com y todos los datos personales relacionados.
Por favor, registra una nueva cuenta si quieres volver a utilizar be2 .
BUENAS TARDES EMMA,
ANTE SU RESPUESTA, ME PUEDE DECIR COMO LE PUEDO HACER LLEGAR MI CORREO? COMO COMPRENDERA NO LO VOY A PONER EN UNA RESEÑA PUBLICA
IMPOSIBLE DARSE DE BAJA Y NI ATENCION AL CLIENTE ME RESPONDE, LLEVO INTENTANDOLO DESDE EL 22 DE AGOSTO Y NADA
"Nota: esta función te permite eliminar tu perfil irrevocablemente
Eliminar
En estos momentos no es posible procesar la eliminación Para más información contacta con el servicio de atención al cliente: ayuda be2.es"
ES UNA VERGUENZA HE TENIDO QUE CONCELAR LA TARJETA
22 de agosto de 2024
Avaliação não solicitada
Resposta de be2
Thanks Jean, your subscription has been cancelled and you'll get an email confirming the end date along with any other payment information. I trust this resolves your complaint. Regards, Emma.
Hi Jean, I am very sorry to hear that the high demand that the customer service team are experiencing has affected you. Please let me know your email address so that I can ensure your subscription has been cancelled. Thanks in advance, Emma.
YA HE ENVIADO LA DOCUMENTACIÓN...!!!
Señores/as de Trustpilot, actúen, pues el caso es flagrante; y ustedes me conocen perfectamente. Ayer les envié uno de los correos-amenaza que recibo de un bufete de abogados en nombre de be2 La retirada de mi anterior comentario es un ejemplo de cinismo, pues todo lo expresado es verdad. Y he enviado un correo-e a Trustpilot con las amenazas que debo afrontar si no les pago doscientos y pico de euros, cuando yo no les debo nada, y ellos, si muchas explicaciones. Pero, bueno, qué les importa a ellos si están a miles de kms. de distancia.
FÍJENSE EN LAS MAYORITARIAS OPINIONES DE ESTOS FOROS.
APOSTILLA 04/09/24
SABEN LEER.
Our Reference: A1W25K90
Creditor: be2 S.à.r.l., 13 rue du Commerce, 1351 Luxembourg, Luxembourg
Claim Subject Matter: Unpaid membership of 1m PROMOTION_ABO nnivel.es, reference: solteros con nivel en España
Invoice number: ES-2023-10-28-253878266-AS-DN
Transaction reference: 230809693
Due on: 28.10.2023
Dear Mr Ortiz,
Summer has arrived, and with it, the opportunity to settle your financial affairs and enjoy a
relaxed start of the year’s second half. We are eager to assist in this regard, and as part of our
exclusive summer campaign, are now offering you two attractive options to help you settle your
outstanding debts easily and stress-free:
1. Settlement offer: Take advantage of our unique settlement offer and pay off your debts
with an attractive discount. By making a one-off payment of EUR 229.60, you can
significantly reduce your financial burden and benefit from our discount immediately.
This option offers you the opportunity to swiftly become debt-free once again.
Payment can be made to the following account:
Bank details: N/A
Alternatively, you can make the payment online via the following link: https://secure-
link
2. Instalment plan: We are also offering you a flexible instalment payment plan that
accommodates your financial situation. With a small and affordable 8 monthly
instalments in the amount of EUR 43.62 you can reduce your debts step by step
without putting too much pressure on your monthly finances.
You can pay the monthly instalments conveniently online viatd-lawyrs.payzzter.com,
stating the reference number: A1W25K90.
Date: 24.07.2024
Vladimir Stamenkovic, LL.M.
Lawyer | Mediator
Specialist in Capital Market
and Banking law
Specialist in
Insurance law
Thomas Hüttenmüller, LL.M.
Lawyer
Specialist in Capital Market
and Banking law
Specialist in
Insurance law
Postal Address:
T&D Rechtsanwälte
GbR
Scanbox #09413
Ehrenbergstrasse 16A
10245 Berlin, Deutschland
Business Address:
T&D Rechtsanwälte
GbR
Hindenburgstrasse 82-86
45127 Essen, Deutschland
t: +49 201 / 99950286
e: contactlawyers
VAT_ID: DE351149766
Payment Portal
Please note that - depending on which payment alternative you choose - the one-off settlement
payment/receipt of the first instalment should be made by 07.08.2024.
Our goal is to provide you with exceptional service and support you in improving your financial
situation. These special conditions are available exclusively during our summer campaign, so
act now and contact us today to take full advantage of these opportunities.
Let this summer be the fresh start you need for a debt-free life!
Respectfully yours,
Vladimir Stamenkovic, LL.M.
Lawyer | Mediator
Specialist in Capital Market and Banking law
Specialist in Insurance law
(This message was digitally composed and therefore contains no signature.)
T&D Rechtsanwälte GbR
Hindenburgstrasse 82-86
45127 Essen
Germany
t +49 201 / 99950286
Information according to § 2 Abs. 1 DL-InfoV can be reached via lawyers
This email communication (and any attachments) are confidential and are intended only for the individual(s) or entity named above and others who have been specifically authorized to receive it. If you are not the intended recipient, please do not read, copy, use or disclose the contents of this communication to others. Please notify the sender that you have received this email in error by replying to the email. Please then delete the email and any copies of it. This information may be subject to legal professional or other privilege or may otherwise be protected by work product immunity or other legal rules. Thank you.
ENTENDIDO....????
30 de agosto de 2024
Avaliação não solicitada
Resposta de be2
Hi, I have passed this information to our debt collection team for their review. However, as the email you have posted is from T&D Rechtsanwälte GbR, you should really be contacting them. Best, Emma.
Hi, first of all sorry for not fully understanding your complaint and not knowing the other emails you refer to - this is the be2.com (US/English page for be2) you might be better moving your complaint to the relevant be2 Trustpilot page for the site you've registered on. My Spanish colleagues will no doubt be more familiar with your case. Nonetheless, if you can give me your registered email address, I'll take a look at your account and escalate it to my Spanish colleague for further review so that any outstanding issues can be resolved. All the best, Emma.
Una vez que has abonado el pase
Una vez que has abonado el pase, te es casi imposible anularlo, esta todo capado. Cuando Contactas con el departamento de atención al cliente por Mail tardan cuatro días en responderte. Su página no tiene muchas chicas, es una estafa. Solo te ponen complicaciones, para no ayudarte a darte de baja.
30 de agosto de 2024
Avaliação não solicitada
Resposta de be2
Hi, I'm very sorry to hear you're having problems cancelling. There is a small delay at the moment with customer service due to a high demand. If your subscription still hasn't been cancelled (you'll find the link on the homepage of the site you've registered on) please let me know your email address and I'll into it for you. Best, Emma.
A Experiência Trustpilot
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Saiba mais sobre outros tipos de avaliações.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
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Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.