Beards Avaliações 

283
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I highly recommend Beards if you want great service and a special experience. I recently had a ring designed for a milestone anniversary and Bethany was a superstar! I had a vague idea of wha... Ver mais

Avaliado com 5 de um total de 5 estrelas

I recently took my Daughter to Beards in Cheltenham as they are an Omega store, to purchase an Omega MoonSwatch, but sadly they don’t have the Swatch franchise. However this did not stop Jason from as... Ver mais

Avaliado com 5 de um total de 5 estrelas

Wonderful Service from a professional yet friendly business with excellent product knowledge. We purchased a new ladies Omega watch and had an existing gents Omega serviced (second service by Beards).... Ver mais

Avaliado com 5 de um total de 5 estrelas

It took a while to find the right watch for my wife, including a few trips to London to explore the options. Today Vicky gave us all the time and advice we needed to make up our minds, and we left wi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Joalheria
  2. também em
  3. Relojoaria

Escrito pela empresa

Founded in 1804, Beards is one of the oldest family-run jewellers in Britain. With a cornerstone location on Cheltenham's Promenade, Beards have been experts in fine jewellery and luxury timepieces for over 200 years. Shop online now to explore our range of branded and in-house jewellery; and shop our watch brands– Omega, Breitling, Tag Heuer, Longines, Montblanc, Arnold & Son and Parmigiani Fleurier.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

283 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

4,8

Todas as avaliações

(283)

25 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

All-round superb service

Yui had been fantastic from start to end. She kept me informed and replied to my questions really quickly. It came nicely wrapped with a nice hand written message which gave it a more personal touch. As a small family business, I will certainly be buying from them again in the future. Thank you again. Kit

17 de fevereiro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Birthday gift

Fantastic customer service from start to finish. Happy with my purchase. I've already recommended Beards to my friends and family.

9 de fevereiro de 2023
Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Quick contact after placing my order to ask about any adjustments needed on the watch I purchased. It was a gift and arrived the next day beautifully gift wrapped.

2 de fevereiro de 2023
Avaliado com 5 de um total de 5 estrelas

Have just purchased my second breitling…

Have just purchased my second breitling from beards of Cheltenham
Excellent service from Vicky Dewsbery nothing to much trouble helped me choose a fantastic watch and even had a extra link fitted in the strap 100% service
A big thank you to Vicky and beards
Regards tim goodwin

29 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I ordered a Tag Heuer watch but…

I ordered a Tag Heuer watch but unfortunately it was out of stock. I was offered a similar higher priced watch for the same price or told they could order me one. I agreed to order one and the service was brilliant. They kept me advised on progress and said that they would try their best to get it delivered before Xmas. They did as promised. I would definitely use them again.

15 de dezembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Fantastic service

I know that a watch is a watch and essentially the same wherever you buy it from BUT the advice, service and dedication to make me happy that I received from Nigel was exceptional. They have made buying for my sons 18th birthday a real pleasure - I rarely write reviews but I feel that this old school service should be recognised and shared.

23 de novembro de 2022
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Superb Customer Service

After been let down by another online retailer, ordering a watch for my wife’s 60th birthday, I contacted Beards late Friday afternoon (Nigel), paid for a Breitling watch which arrived the next day (Saturday) - all nicely gifted wrapped too. So after waiting 10 weeks from another retailer and having to cancel. Beards saved the day with superb service and I thoroughly recommend them :)

18 de novembro de 2022
Avaliado com 2 de um total de 5 estrelas

Expensive disappointment.

The earrings look lovely but do not stay on the ear and then hang down which means they can come off completely. I looked forward to their arrival but haven’t worn them outside for fear of loss, a very expensive disappointment karen

12 de novembro de 2022
logotipo da Beards

Resposta da Beards

Dear Karen, We are sorry to hear that you were not 100% happy with your Georg Jensen purchase, we have reached out to you directly to resolve this issue for and look forward to assisting you again online or in-store.

Beards E-Commerce Team

Avaliado com 5 de um total de 5 estrelas

Well packaged. Quick tracked delivery

Easy to navigate website.
Simple checkout

The only negative was with entering the billing and delivery address, using the type-ahead address lookup, so I had to set up a duplicate address as couldn't edit/correct it

15 de novembro de 2022
logotipo da Beards

Resposta da Beards

Thank you for your detailed feedback on your experience shopping with Beards, we are constantly striving to provide a better experience online and your feedback will help us to improve our checkout process. Thank you and we look forward to assisting you again soon.

Beards E-Commerce Team

Avaliado com 5 de um total de 5 estrelas

Brilliant customer service received

Brilliant customer service received. Soon after ordering I was asked if I’d like the watch if ordered adjusting before is was shipped, to which I said yes! The watch then arrived the very next day, was so pleased I didn’t have to worry about going and getting it altered after it had arrived. Friendly and very efficient service!

10 de novembro de 2022

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