bebcare.com Avaliações 

179
O TrustScore é 3.5 de um total de 5

3,5

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have had this Bebcare Motion Low Emissions Baby Monitor for more than two years now and love it! It gives us great peace of mind when using it with our little daughter to know that we can make sure... Ver mais

Avaliado com 1 de um total de 5 estrelas

Don't buy from these crooks. Buttons failed internally within a couple months of use, they are refusing me warranty because "button damage is not covered". In trying to explain my unit is not damaged... Ver mais

Avaliado com 5 de um total de 5 estrelas

Rebecca from the Bebcare tech support team is awesome. She helped us diagnosed a charging issue on the parent screen and offered a replacement unit for us, since it’s still under the warranty coverage... Ver mais

Avaliado com 5 de um total de 5 estrelas

This is our second time purchasing a Bebcare monitor as we have recently welcomed our second child. We have been using our first monitor for over 2.5 years without any issues and we know we can trust... Ver mais

3,5

Bom

O TrustScore é 3.5 de um total de 5

179 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as avaliações

(179)

38 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

The search is over…

Other monitors claim to be low EMF, but then we discovered that is only when used in certain modes of operation. This is the only one we found to be endorsed by EMF Academy and other reputable sources. Their order processing is uncommonly quick and their customer service is very helpful.

24 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Easy to use

I’ve been using this monitor since my firstborn in 2022. I’ve since added an additional camera and it was very easy to do. You can either do a split screen or scan between the two which is a great feature. The power cord did stop working but they’ve been helpful troubleshooting.

28 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good monitor

The monitor works well, as it should. We had a bit of an issue with lag but customer service was willing to send a replacement per their warranty! Love the low emf.

25 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Top of The Line Products and Customer Service

Had a great experience with the products that we purchased from this company, the process went so smooth and great! Love their products and what the company stands for! We purchased the bebcare monitors and just love that they are low emissions and that gives us peace of mind that we made the right choice! Had an error that I couldn’t figure out and the company performed troubleshooting with me and was able to come to a super fast resolution. Superior customer service!

5 de maio de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Best Low EMF Camera on the Market

I have done research upon research and have finally found a brand that truly cares about the safety of littles in regards to low EMF’s. It is critical that they are not exposed and there are so many baby/child products that do just that at high capacities.

As a parent, I want to make the BEST decisions and purchases for my child. Bebcare is it for a camera system that I stand by and support 100% as a safe option to place in my children’s rooms.

I can’t say enough positive things about them and the customer service is fantastic, quick and understanding!

15 de abril de 2024
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I've been loving my baby camera

I've been loving my baby camera for over a year now. It has fantastic video quality and comes with a bunch of great features on the monitor, like a white noise silencer and split screen. We take it with us when we visit our parents or go camping, and I really appreciate that it charges via USB, so I can use my cellphone charger instead of bringing another one.

2 de abril de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

DO NOT BUY. SCAM COMPANY.

DO NOT BUY.
Bebcare is run by one person. CS, engineer, shipping, web dev, every role is done by the same person, when they say they will forward your issue to the engineering team, it is still the same guy pretending there is some professional team.
They also write their own reviews on the website. All those 4/5 star reviews? Its written by the same person. Pay attention and you will notice the same style of writing- “I’ve had XX for XX months and I love it!”, “ it brings me a peace of mind”, etc.

You will be better off with a big brand camera with actual warranty and support. Don’t waste your money!

1 de março de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Do Not Buy - Product had Issues + Ghosted by Customer Service

Long story short - I bought the Bebcare iQ camera which had fundamental issues from the start that made it impossible to use. Was ghosted by support after I requested an alternate resolution given the issue had not been fixed after FIVE months. DO NOT BUY from this company - if you ever have an issue with the camera, you'll likely be SOL. I should have returned this the moment it arrived.

Pros:
- Video quality is great, especially at night time/in the dark.
- If camera is offline, you can still use parental unit to monitor sound only.

Cons:
- Camera had a built-in feature to re-calibrate every morning at 3AM. This rendered the camera useless for the rest of the morning and many times, the rest of the day no matter how many times it was turned off and on.
- Unable to monitor baby when we needed it most thanks to the above issue.
- Camera would click during recalibration which disturbed baby.
- I selected to turn off status lights on the camera but they would flash every once in a while when online and would be fully on when in the recalibration process which also disturbed my baby.
- Can only control the camera through the app.
- Support was lackluster. Had to follow up multiple times to get anywhere. Even when they said an issue was fixed, it was not. At one point, it took them one and a half months to respond to me even though I followed up three times.
- Support/engineering unable to fix issues over long periods of time and unwilling to work with customers to come to alternate solutions (refund, replacement camera, etc.).
- Waste of money and time

23 de fevereiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Buyer Beware!

Do NOT purchase anything from this company. If you have a problem they will not answer your email. Not only that, there is no phone number to call them direct ( unless you want to call Asia). That, in itself, should tell you something about this company. I purchased a baby monitor for my DIL and the plastic cover continually came off. They told me to tape/glue it on. I said absolutely not and I wanted a replacement. It was about 6 months old and the warranty was for 1 year. That’s when all communication stopped. Shame on them! Buyer beware!

10 de janeiro de 2024
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

2年以上前に注文した交換用フィルターが到着

何度もレビューを書いてきましたが、2年以上前に注文した Bebcare Air の交換用フィルターが、やっと届きました。
幸いなことに、届いた製品自体に問題はありませんでした。

Bebcare Air 本体 が届くまでに約1年、フィルターは2年以上かかり、その間、ショッピングサイト経由の注文のキャンセル交渉や、Bebcare Air 本体 の不具合内容の報告などを含めると、100回以上メールでやりとりをしたと思います。

bebcare.comから商品を購入する際には、膨大な労力と忍耐を覚悟する必要があります。

Bebcare Air 本体 の挙動はおかしいままですが、注文した商品は全て届いたので、だましだまし愛用していこうと思います。

28 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Impressive Product Quality and Swift…

Impressive Product Quality and Swift Delivery! We recently purchased a new monitor, and it arrived at our doorstep in just two days. Setting it up was a breeze, with no need for complicated pairing processes. We're genuinely delighted with our purchase!

10 de outubro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Good customer service and fast…

Good customer service and fast shipping! We got our new monitor for the baby within two days of placing the order. The system was easy to setup and doesn’t require pairing. Very happy with our purchase!

1 de outubro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

SCAM COMPANY - DONT BUY

Please do not purchase from this company!

They are an absolute scam. They’ve stolen $400 from our young family and have stopped replying to our emails.

We purchased a baby monitor and requested a refund which they agreed to. We paid out of pocket to ship the item back which they received. However they have not refunded us the money. They’ve stopped replying and blocked us anyway they can.

When reading the other reviews it’s really sad to see so many people have a similar experience.

1 de abril de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Will Not Exchange Unopened Product - Buyer Beware

We received the wrong monitor model as a baby shower gift. Never opened it, still in its original packaging.

The day it arrived we reached out to see if we could exchange for the model we were interested in. This was well within Bebcare’s stated return window of 14 days.

I’ve sent 8 emails in the past 2 weeks and have reached out via their website contact form. I still have yet to receive a reply with any form of instructions on how to exchange.

If a business is unable to resolve the easiest customer issues, it means they do not stand behind the products they sell. Extremely disappointing.

9 de setembro de 2023
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

Absolutely shocking

Absolutely shocking. I have been waiting 5 months for a refund and they’ve now stopped replying. Borderline scam DO NOT buy from them.

30 de agosto de 2023
Avaliação não solicitada

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