Bourne End & Henley Security Systems Avaliações 

93
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Mark has been to do our annual service. He is always polite, friendly, efficient and always respectful to you and your property. Always ask for Mark, first class top guy.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We've been a customer of Bourne End for around 4 years - they installed a new intruder alarm system for our office in Henley and have serviced it annually since then. We always get the best of servic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My alarm was installed by Roger on 5 May 1993, when he worked for SRP Alarms and was taken over by Roger when he started BEHSS. The system has been serviced and updated where necessary. The office sta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have had our alarm system maintained by BEHSS for many years and have always found them to be reliable and very pleasant to deal with. Mark is punctual, friendly and very efficient. Would not hesi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Instalação de sistemas de segurança

Escrito pela empresa

Alarms and CCTV systems to keep your property in the Thames Valley safe. Call Bourne End & Henley Security Systems Ltd on 01628 520 162 today.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

93 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(93)

15 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Mark has been to do our annual service

Mark has been to do our annual service. He is always polite, friendly, efficient and always respectful to you and your property. Always ask for Mark, first class top guy.

17 de agosto de 2026
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Brenda - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Avaliado com 5 de um total de 5 estrelas

Always excellent service

Mark has just been for the annual service on my alarm and cctv system. He is always on time, knowledgable, tidy and really pleasant. I’ve known him for years as have had BEHSS alarm for a long time. It is really nice to see the same person.
BEHSS are a great company to deal with, you always get a response quickly and on the rare occasion I have had to call an engineer out it has be prompt. I highly recommend them.

30 de junho de 2026
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Avaliado com 5 de um total de 5 estrelas

5 star service

A great local company that go the extra mile, always friendly and considerate.

5 de junho de 2026
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Nigel - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Avaliado com 5 de um total de 5 estrelas

BEHSS has serviced my alarm system for…

BEHSS has serviced my alarm system for a few years now and I have always found them to arrive on time, be thorough with the service and to give honest advice about any improvements. Highly recommended.

1 de junho de 2026
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Thank You Maggie for this 5 Star review, your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Great company to deal with

We have had our alarm system maintained by BEHSS for many years and have always found them to be reliable and very pleasant to deal with. Mark is punctual, friendly and very efficient. Would not hesitate to recommend.

21 de maio de 2026
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Mrs Webster, we are pleased that you are happy with our services - thank you for this positive review - your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

BEHSS installed my alarm system a…

BEHSS installed my alarm system a number of years ago. I have never had any concerns or complaints as they have always provided an excellent service. I can highly recommend them.

14 de maio de 2026
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Ian, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

This will be the third time I used this…

This will be the third time I used this company on different projects and right from the first phone call I've never had to question anything, very friendly staff and after discussing my requirements on each project with roger he made a few suggestions and different ways on getting the best system to suit the job and for the budget ,always worked to suit my time lines witch was a god send as we where never ready on time and they always where able to work around us

13 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Tommy, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Great service from a super team

We've been a customer of Bourne End for around 4 years - they installed a new intruder alarm system for our office in Henley and have serviced it annually since then. We always get the best of service from Roger, Mel, and the team - lovely people to work with, and the engineers are reliable and friendly. We wish they covered a larger area so they could help with our other offices! Would highly recommend.

10 de março de 2026
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Claire - Thank You for this 5 Star review, your feedback is greatly appreciated.

Avaliado com 1 de um total de 5 estrelas

This is easily the worst company I have…

This is easily the worst company I have dealt with during my house refurbishment. They have demanded money before any works were started. They have never completed a full handover, despite receiving full payment. If I ever query anything, Roger will send an abusive text or email, rather than trying to find a solution. I have got to the point that I am paying another company to complete their work, as it is too intimidating and upsetting to contact BEHSS any more. I wish I had never been introduced to them.
Since writing this review, I have contacted BEHSS to request the security code so that I can get another company to finish setting up the CCTV and take over the system. They have not responded to this request. So even though I have fully paid for the system, I cannot access it and am awaiting codes from the manufacturer. If they cared about customer service, they would have set me up properly in the first place.

9 de março de 2026
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Thank you for taking the time to share your feedback.
We're sorry to hear you feel this way, as it doesn't reflect the experience we strive to provide. We would respectfully disagree with the way events have been described here and would welcome the opportunity to speak with you directly.
Please contact us to discuss further.

Avaliado com 5 de um total de 5 estrelas

A simple annual alarm service

A simple annual alarm service. Very friendly and efficient team. I had a new technician who was very knowledgeable. I have used them for years and will continue to do so.

13 de fevereiro de 2026
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Carmen - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Avaliado com 5 de um total de 5 estrelas

house alarm annual service

Antony came to service our house alarm. He was pleasant without too much chatting, helpful, and efficiently got on with the job.

19 de fevereiro de 2026
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Sally, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Excellent service

Our engineer was very polite, helpful, friendly and on time would definitely recommend Anthony from SA

11 de fevereiro de 2026
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Jacky - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Avaliado com 5 de um total de 5 estrelas

Impressively reliable and punctual

Impressively reliable and punctual, engineer Mark consistently arrives on schedule and resolves any issues. Excellent service.

28 de dezembro de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Thank You for this 5 Star review, your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Well organised and prifessi9nal

Well organised, our annual check-up on our alarm. An excellent service carried out professionally and efficiently.

18 de novembro de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Julia - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Avaliado com 5 de um total de 5 estrelas

The company responded quickly and the…alarm repaired

The company responded quickly and the engineer Mark arrived early and quickly sorted everything out would recommend

14 de novembro de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Michael, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Maintenance

Very nice engineer quickly tested all parts of system came out ok happy for another year

28 de outubro de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Colin, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Easy to arrange and confirm

Easy to arrange and confirm, prompt arrival, courteous and professional service

8 de outubro de 2025
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

We really appreciate you leaving us this 5star review - thanks Graham.

Avaliado com 5 de um total de 5 estrelas

thorough check-over

Once again Bourne End & Henley Security Systems carried out an impeccable check of our alarm system. Checked everything thoroughly giving us confidence for another year.

30 de setembro de 2025
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Chris - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Avaliado com 5 de um total de 5 estrelas

The engineer is always on time

The engineer is always on time, friendly and knowledgeable. Great service over the years.

22 de agosto de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Caroline, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

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