Bourne End & Henley Security Systems Avaliações 

93
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Mark has been to do our annual service. He is always polite, friendly, efficient and always respectful to you and your property. Always ask for Mark, first class top guy.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We've been a customer of Bourne End for around 4 years - they installed a new intruder alarm system for our office in Henley and have serviced it annually since then. We always get the best of servic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My alarm was installed by Roger on 5 May 1993, when he worked for SRP Alarms and was taken over by Roger when he started BEHSS. The system has been serviced and updated where necessary. The office sta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have had our alarm system maintained by BEHSS for many years and have always found them to be reliable and very pleasant to deal with. Mark is punctual, friendly and very efficient. Would not hesi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Instalação de sistemas de segurança

Escrito pela empresa

Alarms and CCTV systems to keep your property in the Thames Valley safe. Call Bourne End & Henley Security Systems Ltd on 01628 520 162 today.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

93 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas

Respondeu a 100% das avaliações negativas

Normalmente responde dentro de 24 horas

Como esta empresa usa o Trustpilot

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4,8

Todas as avaliações

(93)

15 avaliações nos últimos 12 meses

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Avaliado com 4 de um total de 5 estrelas

Refit after double glazing

My alarm system needed re-fitting after I had double glazed windows and doors installed. The work was executed perfectly, on time and with attention to detail by an assistant who is cheerful and knowledgeable.

19 de agosto de 2025
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Netty - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Avaliado com 5 de um total de 5 estrelas

Always so efficient and trustworthy and…

Always so efficient and trustworthy and engineer Mark always on time and any problems sorts out …great service

20 de agosto de 2025
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Linda - Thanks for leaving us this 5 star review - we really appreciate your comments and will pass them on to the team.

Avaliado com 5 de um total de 5 estrelas

Excellent service as always.

Excellent service as always.

Nice people to do business with,

20 de agosto de 2025
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Thank You Alan for this 5 star review, we really appreciate your comments and will pass them onto the team.

Avaliado com 5 de um total de 5 estrelas

Excellent service of our systems with…

Excellent service of our systems with upgrades when we have needed them. Always friendly and keep to appointments.

18 de agosto de 2025
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Hugh, we are pleased that you are happy with our service - thank you for this positive review - your feedback is greatly appreciated.

Avaliado com 5 de um total de 5 estrelas

Professional

Reliable, professional and friendly

25 de junho de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Thanks for your positive review Zoe. We will pass it onto the team.

Avaliado com 5 de um total de 5 estrelas

Great engineer who installed the system…

Great engineer who installed the system years ago. When staff stay with a company, it instills trust for the customer.

8 de agosto de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Thanks, for leaving us this positive feedback, we really appreciate your comments and will pass them on to the team.

Avaliado com 5 de um total de 5 estrelas

Complete Solution

A new system was installed and it has run perfectly.I have had a positive experience with everyone I have engaged with at BEHSS.

4 de agosto de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Stevan- we are pleased that you are happy with our service - thank you for this positive review - we will pass on to the team.

Avaliado com 5 de um total de 5 estrelas

Replacement of Security Systerm Panel

My BEHSS security system panel needed replacement to WIFI following a full fibre upgrade of my Broadband by Openreach on behalf of BT.
The Engineer from BEHSS was very experienced and he effected the change over with minimal disruption. He went out of his way to explain the differences with the new system to us to us and we are very pleased with the excellent service that he provided.

24 de julho de 2025
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Thank You Richard for this 5 star review, we really appreciate your comments and will pass them onto the team.

Avaliado com 5 de um total de 5 estrelas

As always very pleased with the service…

As always very pleased with the service I received, from Bourne End and Henley Security Systems. Mark as usual was on time and did a full service as he has for many years. If I need to phone the office they are always polite and a pleasure to deal with. Thank you.

1 de julho de 2025
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Mrs Fisher, we are pleased that you are happy with our service - thank you for this positive review - we will pass on to the team.

Avaliado com 5 de um total de 5 estrelas

Had a fault with the alarm

Had a fault with the alarm, rang Monday morning, and the Guy was here the next day, early too. Made short work of it and I didn't even need medication when i got the bill.
Thank you

24 de junho de 2025
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Thanks Nick for leaving us this positive feedback, we really appreciate your comments and will pass them on to the team.

Avaliado com 5 de um total de 5 estrelas

Arrived on time


Arrived on time. Tested all systems and issued report.
Very Satisfied customer.
I am always with the service that I receive from bourne end.
Mark was brilliant as always

24 de junho de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Thank you for your review, your feedback is greatly appreciated!

Avaliado com 5 de um total de 5 estrelas

Always excellent service.

BEHSS supplied and fitted our alarm and cctv a good few years ago. Mark services it every year. He is always on time, polite, friendly, tidy and knowledgeable. The company has the personal touch which I like.

16 de junho de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Thanks for the positive review Juliet, will pass it onto the team.

Avaliado com 5 de um total de 5 estrelas

Always a very professional experience

Always a very professional experience. I had my alarm installed by BEHSS and for several years they have maintained the system with a yearly service. No problems at all.

12 de junho de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Kevin - we are pleased that you are happy with our service - thank you for this positive review - we will pass on to the team.

Avaliado com 5 de um total de 5 estrelas

Great Company

Been with BEHSS for ever, fantastic service, wouldn't go anywhere else !

11 de junho de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Cormac - we are pleased that you are happy with our service - thank you for this positive review - we will pass on to the team.

Avaliado com 5 de um total de 5 estrelas

Expert and prompt

Prompt, expert, great to work with. Would highly recommend the team.

10 de março de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Simon, Thank you for your review, your feedback is greatly appreciated!

Avaliado com 5 de um total de 5 estrelas

Replacement house alarm

Right from the start when Roger came round to do the initial quotation i had a good feeling about the company, their approach and the products they install.

I had in my mind what I wanted and Roger provided a quotation based on that. He did highlight that there could be some risks with re-using the old alarm wiring which turned out to be the case, so they re-quoted for a wireless system which turned out to be a much better, neater solution and I couldn’t be happier with it.

The installer Mark was fantastic, he turned up on time with a courtesy call before.
Mark persevered with trying to use the old wiring but made the call that it was too old and damaged to continue. He showed me why and I appreciated his perseverance.
The install of the wireless system was very quick and clean and he gave everyone a personal run through of the alarm system which was a nice touch. He made it a very pleasurable easy experience and learnt a lot from him during the install.

Dealing with the companies back office staff was also a pleasure providing me with courtesy calls and information keeping me in the loop around the quotes and the installiation.

I have no hesitation recommending Bourne End & Henley Security Systems to anyone requiring a new or replacement home alarm.

2 de janeiro de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Darren - we really appreciate you leaving us this glowing review. We will share your comments with all of the team. Thank You

Avaliado com 5 de um total de 5 estrelas

Good service

Arrived on time. Tested all systems and issued report. Satisfied customer 👍

17 de janeiro de 2025
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Thank You Peter for leaving us this positive review, we really appreciate it.

Avaliado com 5 de um total de 5 estrelas

Behss

Engineer arrived on time and remembers me from previous times he’s been here. Always good to chat with him. Surprised he doesn’t have his own set of steps though??

6 de dezembro de 2024
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Thank you for the 5-star review! Apologies regarding the steps, these were replaced the following working day.

Avaliado com 5 de um total de 5 estrelas

Excellent service visit

Excellent service visit - fast, polite and extremely efficient. Thank you

4 de dezembro de 2024
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Thank you for leaving us this positive feedback, we really appreciate your comments and will pass them on to the team.

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