Bourne End & Henley Security Systems Avaliações 

93
•
O TrustScore é 5 de um total de 5

4,8

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

Mark has been to do our annual service. He is always polite, friendly, efficient and always respectful to you and your property. Always ask for Mark, first class top guy.

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We've been a customer of Bourne End for around 4 years - they installed a new intruder alarm system for our office in Henley and have serviced it annually since then. We always get the best of servic... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

My alarm was installed by Roger on 5 May 1993, when he worked for SRP Alarms and was taken over by Roger when he started BEHSS. The system has been serviced and updated where necessary. The office sta... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

We have had our alarm system maintained by BEHSS for many years and have always found them to be reliable and very pleasant to deal with. Mark is punctual, friendly and very efficient. Would not hesi... Ver mais

A empresa respondeu

Detalhes da empresa

  1. Instalação de sistemas de segurança

Escrito pela empresa

Alarms and CCTV systems to keep your property in the Thames Valley safe. Call Bourne End & Henley Security Systems Ltd on 01628 520 162 today.


Informações de contato

4,8

Excelente

O TrustScore é 5 de um total de 5

93 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das avaliações negativas

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4,8

Todas as avaliações

(93)

15 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Service engineer notified us of a…

Service engineer notified us of a delayed arrival but then arrived earlier than advised and carried out the service quickly and satisfactorily.

13 de junho de 2024
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Mike - Many thanks for leaving us this positive review, we really appreciate it and will pass this on to our team.

Avaliado com 5 de um total de 5 estrelas

Service and support

Brilliant service and support from the team, always remember to schedule our annual service. The engineer arrives on time, is polite, speedy and tidies up after himself. Happy to recommend them

21 de junho de 2024
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Thanks Adam for leaving us this 5 star review, we really appreciate the feedback.

Avaliado com 5 de um total de 5 estrelas

Brilliant from first contact

The entire process from getting first quote to installation of our cctv system was simple, clear and with helpful advice. The installation engineer Mark was friendly, helpful and did a superb job. I cannot speak highly enough of the whole experience.

24 de maio de 2024
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Thank you for the positive feedback Adrian, we really appreciate your comments and will pass them on to our team.

Avaliado com 5 de um total de 5 estrelas

Fantastic customer service

Fantastic customer service, quick response to maintenance requests and a reliable and friendly service.

Highly recommended!

29 de maio de 2024
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Pippa - Many thanks for leaving us this positive review, we will pass this on to the team.

Avaliado com 5 de um total de 5 estrelas

Highly Recommend

Always great service from all BEHSS staff. Would definitely recommend them to anyone for alarms & CCTV.

30 de abril de 2024
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

We really appreciate you leaving us this 5 star review - Thank You

Avaliado com 5 de um total de 5 estrelas

EXCELLENT SERVICE

We have been with BEHSS for a number of years, and have never had a problem with their alarm system. We are always given timely reminders of when our annual service is due, making an appointment is easy and helpful, and Mark, the engineer who carries out the work, is very professional and cheerful. We strongly recommend them.

16 de abril de 2024
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Thank you for the positive feedback, we appreciate your comments and will pass them on to the team.

Avaliado com 5 de um total de 5 estrelas

Good professional service

Good professional service. Very friendly, good job well done.

18 de abril de 2024
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Martyn - we are pleased to hear you are happy with our service. Thank you for the review.

Avaliado com 5 de um total de 5 estrelas

31 years and still going strong

My alarm was installed by Roger on 5 May 1993, when he worked for SRP Alarms and was taken over by Roger when he started BEHSS. The system has been serviced and updated where necessary. The office staff are always friendly and efficient and the same can be said of the engineers (mainly Mark in recent years). I thoroughly recommend this local company

12 de abril de 2024
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Gerry, thank you for taking the time to write us a 5 star review. We appreciate the feedback.

Avaliado com 4 de um total de 5 estrelas

Routine service and minor repair

Routine service and minor repair, carried out effectively and efficiently by Mark - who has also carried out the last 4 services for us.

Very happy with the process for booking the service too.

8 de abril de 2024
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Hi Alexander, we really appreciate the positive feedback. We are pleased to hear you are happy with our services.

Avaliado com 5 de um total de 5 estrelas

Alarm Service

Office very friendly when I need to make an appointment also enginer always on time to service the alarm and very efficient and friendly. Will certainly keep using them.

25 de março de 2024
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Thank you for the 5 star review Ivan. We appreciate the positive feedback.

Avaliado com 5 de um total de 5 estrelas

BEHSS installed & maintain our system

BEHSS installed & maintain our system, we have just had a maintainance service which was carried out cheerfully & efficiently.

26 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi David, thank you so much for taking the time to leave us this review! We really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Excellent service …

Have always had a very positive experience with BEHSS, all the staff incredibly helpful and quick to react to any issues. Whether that is something they can quickly solve on the phone or send an engineer out asap. Would highly recommend.

16 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Sat, thank you very much for this lovely feedback! We really appreciate you taking the time to share your kind words with us.

Avaliado com 5 de um total de 5 estrelas

Reliable and efficient service to our…

Reliable and efficient service to our alarm system.

2 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Peter, thank you so much for taking the time to leave us this review! We really appreciate your feedback.

Avaliado com 5 de um total de 5 estrelas

Overall very profesional approach by the whole team

Office staff were friendly and helpful. Engineer was on time, polite and courteous and very tidy. He installed our alarm equipment in a professional manner. What was very encouraging was that the system worked immediately it was installed. We were very impressed.

1 de fevereiro de 2024
Avaliação não solicitada
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Resposta da Bourne End & Henley Security Systems

Hi Bob, thank you very much for this glowing review! We are very pleased to hear that you are happy with our service!

Avaliado com 5 de um total de 5 estrelas

Professional and friendly

Very easy to deal with. Friendly professional engineer arrived on time.
They’ve been looking after our alarm for the last 3 years and installed it for the previous owners.

18 de janeiro de 2024
Avaliação não solicitada
logotipo da Bourne End & Henley Security Systems

Resposta da Bourne End & Henley Security Systems

Thank you very much for this amazing review! We really appreciate your kind words and will make sure to share them with the team!

Avaliado com 5 de um total de 5 estrelas

5 Star Mark!

We have had BEHSS to both install and maintain our alarm system for several years. The office send helpful reminders to book annual maintenance. They are always quick to respond and helpful with their advice. Mark the engineer is always helpful, reliable and friendly. I can always rely on him to get everything done he is unfailingly honest and kind. Thank you.

11 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Annual Alarm Servicing Alarm and Update during Extension

We have used BEHSS for years as a they are a small local business, having moved to them from an impersonal inefficient overpriced large organisation. We find them very reliable.

Booking a service is easy, as they remind you that it is coming up and their very polite, helpful team, available on the end of the phone, make it easy. The service engineer always arrives on time, is polite, careful, quick, efficiently and unobtrusive. All at a very reasonable price. And during our extension the boss came out to review the system and made sensible suggestions that did not cost the earth to have implemented.

7 de dezembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Alarm service

The service of my alarm was done quickly and efficiently and I was kept up to date with the arrival time of the engineer.

10 de novembro de 2023
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

A great service.

BEHSS have consistently provided a great service over the many years I’ve been with them. Polite reminders for annual service. Cheerful, helpful office staff book appointments and always accommodating to fit in with a convenient time. Service engineer is punctual, efficient and manages to carry out checks without disturbing me whilst working from home. Very impressive! No hesitation to recommend this company.

19 de outubro de 2023
Avaliação não solicitada

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