So far no complaints, storage is great for our big family to store blankets, the couch itself gives our family of 5 ample room to lounge on and can even accomadate extra guest when they come over.
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Veja o que dizem as avaliações
In order to ensure clarity and state the facts, Belffin conditioned that they would only send me a replacement cushions if I removed any negative reviews. I did not agree to do so as it is this could... Ver mais
A empresa respondeu
It's well put together furniture with plenty of built in storage for putting things in and recycling back rest. With some of the most beautiful designs in furniture I've seen. And pet friendly! offe... Ver mais
I’m really impressed with this modular chenille bench. The wood frame feels sturdy, and the foam + springs make it comfortable to sit on. The storage is a huge bonus — very roomy and perfect for keepi... Ver mais
Detalhes da empresa
Escrito pela empresa
In a world where personal space is paramount, we embarked on a journey fueled by a passion for homes that resonate with comfort and elegance. Welcome to our realm, a place dedicated to redefining your living spaces, one module at a time.
Informações de contato
Room D,10/F,Unionway Commercial Centre,283 Queen's Road Central,Sheung Wan, 999077, Hong Kong, Hong Kong
- 1-888-850-6633
- patrick.wu@belffin.com
- belffin.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Respondeu a 93% das avaliações negativas
Normalmente leva mais de 1 mês para responder
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
As pessoas também visitaram
Unresponsive Customer Service
Right now, my experience with Belffin is poor. You cannot reach customer service. When you purchase, Customer Service responds quickly to emails. Other than that, they are slow to respond. There is a phone number, but you go directly to voicemail. Belffin provides a link to schedule a callback, but it does not work.

Resposta da Belffin
Great Quality
I recently ordered a couch from this company and I’m really happy with my purchase. The quality feels great and you can tell the materials are well made. Everything looks and feels very sturdy and comfortable. The ordering and delivery process was also smooth and surprisingly fast. Overall, it was a really positive experience and I would definitely consider buying from this company again.
I ordered a loveseat January 16th and…
I ordered a loveseat January 16th and never received it. At first I was told FedEx was wrong and it was in transit. FedEx said they never received the loveseat. I asked Belffin to check on it at their end but nothing. I would be very careful ordering anything from them.
I really like my new sofa
I really like my new sofa. It is soft, comfortable and stylish! The color dark gray is amazing 🤗
This is an amazing modular couch and…
This is an amazing modular couch and the price was very reasonable. Super comfortable with storage galore! Customer service was amazing and helped me right away with a piece that was missing. Fabric is definitely pet friendly and I just love sitting around with my cats on my new couch. Highly recommend. 10/10
I had been watching ads and reviews for…
I had been watching ads and reviews for about 6 months with this company. We desperately needed a new sofa. This one did not disappoint! I put it together by myself in a few hours. I love this new set. It has storage and is super comfortable! I would definitely recommend this to family and friends!
I love the sofa
I love the sofa. it is comfortable and easy to change the setup. my son stayed over Christmas and I changed my couch into a bed quicker than a sofa bed, and it was much more comfortable.
Belffin Sectional
So far everything has been incredible with the sectional.
My sofa is durable and I love the…
My sofa is durable and I love the storage. I’ve had it for years and it is great shape.
Great sofa for the price!
Very comfortable, stylish, and fits perfectly into our interior. The quality of the materials pleasantly surprised us, and assembly was easy. It’s comfortable for relaxing and looks more expensive than it is. Very happy with the purchase and definitely recommend it.
Excellent customer service.
I have had a Belffin modular for a little while and it has been great but a few of the pieces kept sliding on our hard wood floors. We had used all of the brackets when assembling. I reached out to customer service and they were happy to send us the brackets we needed. Great experience.
The fabric feels really soft and the…
The fabric feels really soft and the color looks even nicer in person. It took just a few minutes to set up and the storage space is super useful. It helped me organize the room right away.
Shipping was fast and everything arrived in great condition. Overall, I’m really happy with it.”
Very happy customer!
I was hesitant about making a large purchase online, especially a sofa. For months I have researched many options, and Belffin stood out. Now I see why! It shipped so fast, easy to put together, and sooo soft and comfortable! Quality feels great too. Had some questions and customer service was wonderful as well. I’ll definitely be shopping here again!
My ex husband took all the hardware off…
My ex husband took all the hardware off my new couch when I came to get my things from our home. Customer service was so helpful in getting me new hardware so I can continue to love my new couch!
Fast and convenient
Came fast. Couches are so beautiful and comfortable. We live them
Highly recommend for the products and the service!
Delivery came on time, my modular couch was easy to assemble even alone, and it’s held up beautifully over 1.5 years so far. Their customer service is also very responsive, they were kind enough to provide me with additional hardware when I lost a couple connector pieces. I highly recommend Belffin for their products and service!
Easy to assemble, great customer service
My couch was super easy to assemble a year ago. I just moved it around into a different configuration and it was just as easy, I didn’t need to find instructions or anything. I have removed the covers on a few cushions to wash and taking them apart is super quick. Putting the cover back on requires a moment of patience if your cushions have the little divets in them. I have contacted customer service twice and they have been fantastic both times!
I’m really impressed with this modular…
I’m really impressed with this modular chenille bench. The wood frame feels sturdy, and the foam + springs make it comfortable to sit on. The storage is a huge bonus — very roomy and perfect for keeping blankets or toys hidden away. I also love that the cushion covers are detachable and easy to clean. The modular design makes it simple to rearrange depending on the room layout. Overall, stylish, functional, and worth the purchase!
5/5 Recommend
Great customer service and easy ordering process!
Great product and service
The customer service at Belffin is some of the best I have ever dealt with. I felt valued and recommend them to all my family and friends.
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