I placed an order for 3 tops on December 5th, 2023. I never received these items, were charged for them and they have not replied to multiple contact requests. Aggravating!
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
easy to order online. Chat online easy to use. I placed an order for two items about an hour ago and need to replace one item for another item in another size. Chat online responded immediately let... Ver mais
I recently purchased a knitted cardigan in Khaki colour in a S/M It exceeded what I thought it was going to be, quality is great, colour and size were true to description and size. I’m a 10 and I w... Ver mais
It is a bit confusing with all of the coupons to use- easier with a straight 15% off everything Also reviewed order in Canadian dollars which makes a huge difference unfortunately😞 I love the it... Ver mais
Detalhes da empresa
Escrito pela empresa
Bellelily is a one-stop online shop featuring the latest in women's fashion, accessories, home decor and more. Our affordable collections are all about redefining trends, design excellence and exceptional quality to satisfy the needs of our customers. Our professional customer service team is always available to help you. If you have any questions, please feel free to contact us.
Informações de contato
Estados Unidos
- service@bellelily.com
- bellelily.com
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Lousy customer service
I placed an order for 3 tops on December 5th, 2023. I never received these items, were charged for them and they have not replied to multiple contact requests. Aggravating!
Ease of ordering
I like the unique items for sale. I’ve been pleased with my purchases and fast delivery.
Easy to use website
Easy to use website. Clear photos of the products
Never shop here again
Bunch of cheap crap. Quality is bad and all made in China it seems. Won't respond to my emails about a return. Luckily I only spent under $30. Will just take to Goodwill.
prices were great and the styles
I ordered several pieces from this…
I ordered several pieces from this Company back in December. I STILL haven't received my items and here it is March. I will never purchase again from this company. I don't even have a a my items listed as to what I did order. Oh well. Almost $100 worth of clothing.
My experience with this company is…
My experience with this company is fairly new. I do like the styles of what I was seeing and I definitely like the prices so I ordered four rompers,. Anyway, I do recommend them.
Ordered clothing & waited 2 months only…
Ordered clothing & waited 2 months only for it to come. I ordered size S & it was more like size L. I have been going through a return process since then as they itially would not left me return clothing & offered me 10% back on the $500 I spent. After several weeks of going back & forth & threatening legal proceedings they agreed to let me return the package with Registered USPS Mail. Costing me $150, they also said they will be deducting there fee for postage. Now they are saying they have not received my return & are trying not to give me any money back. It was dye to there wrong sizing guide these issues happened. Never buy from here & some of the items were really bad cheap quality. This is a rip off Chinese site than can not be trusted. I have learned my lesson.
When I requested to return, they asked if I would “just keep it”
I ordered a significant amount of clothing from Belle Lilly and when I received the products, I was not pleased with the quality. Instead of using different color threads, the color patterns on the clothing looked as if they were digitally created and applied to polyester. I followed instructions on their website to email them for returns. I didn’t get a reply for 2.5 months. Then, when they replied, they instructed me to take photos of everything, including QR codes on the packaging, and send them via email (implying they didn’t believe me). It took me about an hour to take photos of the clothes and the tags, and again, it took them weeks to reply back. This time, they said it was going to cost me a lot of money to ship it back to China so they asked if I would “just keep it,” or they could just give me part of my money back. What?!?! So why did I take all that time to take pics if they weren’t going to accept the return anyway? NEVER again will I purchase from Belle Lilly. Don’t be fooled! Cheap products. Waste of time and money.
I returned something to them and they…
I returned something to them and they refused to get it out of customs, and it was returned back to me FIVE months later. Bellelily told me to send it again - ummm I spent $127 to have them not do their job and they are asking me to do it again? I don’t think so. I asked for a prepaid return label and of course they said no. After attempting to file a dispute with my credit card company, Bellelily said they would not work with me anymore. Then my credit card company said too much time had passed to be able to legally do anything. Bellelily is shady and has terrible business practices. Do not trust them. Also the quality of the clothing is quite subpar. Spend your money elsewhere!
Large selection great prices
Save your money! Fraudulent business
This website is completely fraudulent. I bought 5 bikinis. 4 of them were supposed to have glitter on them, when I received them not even one had glitter. Not only that none of the sizing is correct I ordered small and all the bottoms are very large. I cannot wear any of them.
I messaged customer service and although their response time is fast they are useless.
They offered me first only a 20% refund then a 30% refund!
I paid 59.42. They only refunded me 10.34! How is that 30%? Say they had to subtract shipping and insurance?! I’m the one who paid for shipping and insurance! They are fake and liars not trustworthy. Save your money!
Fun shopping
Great web site, nice prices & very cute style
All the cute styles for a fair price.
Very cute and inexpensive
Very cute and inexpensive! Love this website
The cut of the clothes was awful
The cut of the clothes was awful. I purchased socks, they were 3 meters long and so narrow my hand could not even go in. Don't be deceive by the pictures. The 10 items I bought are good for rags and that's it.
I loved to browse and when I find what…
I loved to browse and when I find what I wanted ordering and payment was really simple to do,delivery time is good you are not waiting weeks for your item ,a few days and it is delivered
Not sure haven't gotten top yet
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








