I placed an order for 3 tops on December 5th, 2023. I never received these items, were charged for them and they have not replied to multiple contact requests. Aggravating!
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Veja o que dizem as avaliações
easy to order online. Chat online easy to use. I placed an order for two items about an hour ago and need to replace one item for another item in another size. Chat online responded immediately let... Ver mais
I recently purchased a knitted cardigan in Khaki colour in a S/M It exceeded what I thought it was going to be, quality is great, colour and size were true to description and size. I’m a 10 and I w... Ver mais
It is a bit confusing with all of the coupons to use- easier with a straight 15% off everything Also reviewed order in Canadian dollars which makes a huge difference unfortunately😞 I love the it... Ver mais
Detalhes da empresa
Escrito pela empresa
Bellelily is a one-stop online shop featuring the latest in women's fashion, accessories, home decor and more. Our affordable collections are all about redefining trends, design excellence and exceptional quality to satisfy the needs of our customers. Our professional customer service team is always available to help you. If you have any questions, please feel free to contact us.
Informações de contato
Estados Unidos
- service@bellelily.com
- bellelily.com
3,9
Muito Bom
1 mil avaliações
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great fit great price
It was easy to order and the prices are good
Clothes are real pretty
17 de novembro de 2023
Avaliação não solicitada
Easy ordering and quality products
Easy ordering and quality products. Love the shirt. Ready for thanksgiving
17 de novembro de 2023
Avaliação não solicitada
Great deals
16 de novembro de 2023
Avaliação não solicitada
I've never received my order
I've never received my order. Was a Thanksgiving outfit that I was hoping to wear for the holiday
1 de novembro de 2023
Avaliação não solicitada
Resposta da Belle Lily
Hi, Angela Hutchins,
We apologize for the inconvenience caused.
We take your feedback very seriously and hope to further verify your order for you.
Once order has been shipped, customer will receive a shipping email with tracking number. Please check the inbox at your registered email address. If you can't find it, the email may have been incorrectly marked as spam. Please check your spam folder and be sure to add our email address to your safe list.
After our verification, your order has been shipped and is still in transit. In order to protect your privacy, we have sent you an email through the customer service mailbox to further verify the situation for you. Please check and reply.
If you have any other questions, please reply directly to our customer service : service@bellelily.com.
Best regards!
It is a bit confusing with all of the…
It is a bit confusing with all of the coupons to use- easier with a straight 15% off everything
Also reviewed order in Canadian dollars which makes a huge difference unfortunately😞
I love the items I have previously purchased so hoping these are the same 👍
I tend to look for sales so keep that going!
15 de novembro de 2023
Avaliação não solicitada
Items not as shown
I placed an order for a Christmas dress I saw online. When I received it, it isn't like the dress at all. It is see through, too long and sized incorrectly. I have asked how to do a refund but no reply. Don't make the mistake I made in using this company
14 de novembro de 2023
Avaliação não solicitada
Resposta da Belle Lily
Hi, Amanda Perry Macconnell,
We apologize for the inconvenience.
We are committed to providing shoppers with affordable, high quality and one-of-a-kind fashion products. Our products are basically the same as the pictures.
After verification, we are sorry that our product did not satisfy you. We apologize for the inconvenience and we take your question very seriously. At present, we have truthfully reported the situation to suppliers, and strive to provide buyers with better products.
We support returns and refunds, and if our products do not meet your expectations, we will do our best to help you reduce your losses. To start a return, please read our return policy: https://www.bellelily.com/returnsandexchanges.htm
In order to protect the privacy of your personal information, we have sent you an Email to address this situation and hope that we can get things sorted for you very soon. We're really grateful for how patient you've been here, and sincerely apologize for any disappointment caused.
If you have any other questions, please reply directly to our customer service : service@bellelily.com.
Best regards!
Very convenient & easy to browse…
Very convenient & easy to browse through items
15 de novembro de 2023
Avaliação não solicitada
So easy to check out.
14 de novembro de 2023
Avaliação não solicitada
Easy process
Easy process. There were other things I would have liked to have bought. but you did not have them in my size.
14 de novembro de 2023
Avaliação não solicitada
I love Bellelily clothes
I love Bellelily clothes! I can't wait to get them in the mail soon!
14 de novembro de 2023
Avaliação não solicitada
User friendly app clothes look…
User friendly app clothes look beautiful just hoping they look as nice as pictures
13 de novembro de 2023
Avaliação não solicitada
I really liked the items I have…
I really liked the items I have purchased and hope they will look good on me as in the picture
12 de novembro de 2023
Avaliação não solicitada
Everything is well organized and easy…
Everything is well organized and easy to view. The entire process from start to finish is great. The clothing sizes are fairly accurate and the clothing is nice.
11 de novembro de 2023
Avaliação não solicitada
on-line access
I tried for weeks to place an order and couln't get to the check-out page. This morning I proceeded with my order on my phone and was successful
11 de novembro de 2023
Avaliação não solicitada
It’s hard to rate until I get my…
It’s hard to rate until I get my purchase but I found signing up for an account a little difficult. But I think I finally managed to get it done. It looks like you have a lot of cute things. I’m anxious to see what they look like when I receive my order.
10 de novembro de 2023
Avaliação não solicitada
I love the prices
I love the prices, and the clothes are cute, but the return policy is not clear.
10 de novembro de 2023
Avaliação não solicitada
Easy to order and love the style pf the…
Easy to order and love the style pf the shirts
9 de novembro de 2023
Avaliação não solicitada
Sorry...my complaint
I don't like that I have to check for sneaky extra things with check marks already marked unless I happen to see it marked so that you guys keep sending emails...I don't want. Oh yes I know I can cancel whenever...if I remember.
9 de novembro de 2023
Avaliação não solicitada
Received items recently & off very good…
Received items recently & off very good quality & true to size as well. So happy I ordered some more today.
7 de novembro de 2023
Avaliação não solicitada
I love the selection and styles
I love the selection and styles. I always get complements on my clothes that I have from Belle Lily. However, I rated a four instead of a five because I could not find the hoodie I clicked on when I went to the website.
6 de novembro de 2023
Avaliação não solicitada
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