Niqui was great at getting my problem sorted! As far as customer service goes, they get 5 stars. The quality of the mat however is what brings this review down a bit. Completely falling apart after on... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
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Veja o que dizem as avaliações
The app is fun and the experience is genuinely a great time (my swing has improved substantially because of this), however I was a little disappointed when my mat broke down after only about a week of... Ver mais
Needed to change the shipping address after ordering, Niqui was so helpful and the change was made promptly, i received an email confirming everything was in order just an hour after submitting the re... Ver mais
This review is concerning service ticket CS-19018. I was very impressed with the speed with the initial response to my issue. Mark struck the right tone with his concern and acknowledgement of the pro... Ver mais
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Mark was the one helping me and he…
Mark was the one helping me and he really helped, he was quick to respond and was able to resolve the issue very clearly and effectively. I am very satisfied with the customer support that I received from Mark.
The response was prompt and thorough
The response was prompt and thorough. I feel much more comfortable about my situation now that your service has confirmed that you have my order and my correct address. I look forward to using your product. Thanks for the support.
Mark helped me out
Mark helped me out. A part of the bracket that holds the cell phone. What's missing a piece? And he shipped out a brand new tripod to replace. Just that little bracket . So far so good on customer service.
Coach Mark was very responsive to…shipment changes
Coach Mark was very responsive to changes in my order (less than 5min response time). I am looking forward to using the product as it has very high reviews
Coach Nikki was so great at helping me…
Coach Nikki was so great at helping me change my order address!!
Great customer service with coach mark.
Well i ordered this as a birthday present, expecting it to be here before then, coach mark explained that they only do shipping on weekdays, Coach mark really helped me see the delivery process a bit more clearly thanks coach mark.
Had the wrong email on my order
Had the wrong email on my order. Coach Mark helped me resolve my issues and get the order number and receipt that I needed.
Coach Mark has been extremely helpful…
Coach Mark has been extremely helpful in troubleshooting and resolving the issues I was having. I don't think I've ever had someone reply to emails related to this so promptly and for that I am very grateful. Mark you have exceeded my expectations and I know you will go far in what you do! Again, thank you so much!
I have had to reach out to the support…
I have had to reach out to the support team a couple times (due to my error) and they have been so wonderful to deal with. Coach Mark and coach Nikki both responded immediately and resolved my issue. It has been nice to deal with a “person”! Thank you so much!!
Prompt response answering my question
Prompt response answering my question. Ty
Coach Mark at golf daddy was a great…
Coach Mark at golf daddy was a great help in getting my order to me quickly and correct. He was able to get the carrier straight as they had a problem finding my address. I have the system now and I love it so far. Thanks for your help Coach Mark. The golf daddy system is easy to setup and give great feedback on your golf swing
Customer service was very supportive.
Excellent Customer Service
I reached out to Golf Daddy regarding an issue with our tripod. I was contacted quickly and the issue was resolved immediately. We were back to swinging away this afternoon. Coach Mark made the process easy and effortless on my part. I truly appreciate the amazing customer service that was provided.
Coach Nikki was very helpful when I…
Coach Nikki was very helpful when I ordered to the wrong address! Took care of everything, great customer service!
Not what we wanted but what a professional approach
I bought two of the products but it didn't really do what we needed it to do, but the company was awesome about respecting our misunderstanding of the product and coach mark helped us step by step to return the product. We will watch the process of their evolution for the future but we do want to express our appreciation to coach mark and his help.
Product & Customer Service- A +
Great product and equally great customer service. Coach Mark and Coach Nikki, were a pleasure to work with throughout the process.
Excellent customer service
My purchase was lost by the courier…however, COACH MARK was very helpful in expediting a new shipment. Very prompt response once I inquired as to where my package was.
Tracie J
Coach Mark the GOAT
Coach Mark went above and beyond to help with my order. Quick response and more than helpful with my issue. Thank you.
Coach Nikki saved it
Their automated customer service chat bot confirmed a shipping address change with me, but the shipping address was input incorrectly on their end and my package ended up in another state. However, Coach Nikki assisted in a swift and effective manner in order to correct the error!
It was touch and go for a while
It was touch and go for a while. I think the problem was a shared one between us. I Couldn't get anywhere with online chat (AI) but, once we made phone contact everything went smoothly. Thanks for your quick resolution.
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