Niqui was great at getting my problem sorted! As far as customer service goes, they get 5 stars. The quality of the mat however is what brings this review down a bit. Completely falling apart after on... Ver mais
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Veja o que dizem as avaliações
The app is fun and the experience is genuinely a great time (my swing has improved substantially because of this), however I was a little disappointed when my mat broke down after only about a week of... Ver mais
Needed to change the shipping address after ordering, Niqui was so helpful and the change was made promptly, i received an email confirming everything was in order just an hour after submitting the re... Ver mais
This review is concerning service ticket CS-19018. I was very impressed with the speed with the initial response to my issue. Mark struck the right tone with his concern and acknowledgement of the pro... Ver mais
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Não respondeu a avaliações negativas
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Coach mark was very helpful with handling shipping and updating me on my package
Coach mark was very helpful with customer service!
Great Customer Service Experience
I had a set up question and was lucky enough to speak with Coach Mark. He understood and answered my question immediately I could tell he knew his stuff. He was also very pleasant and professional. Thanks Coach Mark!
Mark provided great customer service!
Mark responded to my question very quickly and he was very helpful. Great customer service!
Coach Mark did exactly what I needed…
Coach Mark did exactly what I needed once I finally got connected with him. He was prompt and efficient.
The problem I had was my fault and he was very understanding and patient with me.
I wish it had not been so difficult a process (3 days) finding and getting to him. Golf Daddy should streamline that process as I found it difficult to follow.
Coach Mark Awesome response time!
Coach Mark responded quickly and ensured I’d have product in time and was happy to help with any further questions. Great Service
I was helped promptly by Coach Mark…
I was helped promptly by Coach Mark when my pad wasn't quite as expected and they made it right. The product is awesome and I'm seeing improved striking in a very short time.
Coach Mark in the customer support team…
Coach Mark in the customer support team was EXCELLENT!! He helped me with an issue and fully solved the problem!
thank you Coach Mark!!!
Your product is absolutely terrible…
Your product is absolutely terrible it’s so laggy and the app is always crashing it gets my phone so hot it takes a while for it to work back to normal the app is not accurate at all with swings freak yall and yalls products I want a refund now I don’t care about the 14 day policy I want it or im suing yall bc this has not helped me not one bit I tried and tried bc I thought it was user error but it’s not it’s yalls shitty app
Coach Mark got back with me in record…
Coach Mark got back with me in record time and solved my problem instantly. I appreciate his speedy response and his loyalty to your company, you have a gem in Mark he cares about the customers who support your business.
I Coach Mark went above and beyond out unsure where my order…
I reached out unsure where my order even was, and Coach Mark took it from there. He tracked it down, confirmed the details, and sent me the full tracking information so I wasn't left guessing. He was patient, professional, and stayed with it until everything was resolved — no runaround, no canned answers. That kind of ownership is rare in customer service. Whoever's reading this: Coach Mark is the standard. Promote him.
I had some problems with my hitting mat…
I had some problems with my hitting mat and coach Nikki was on top of it and helped me out by sending a replacement asap
Thank you coach Nikki
Thank you coach Nikki. She was quick to respond (less than 5 minutes). I had the wrong shipping address down and she changed it. Hopefully the product is as good as the customer service.
Coach nikki was very helpful and was…
Coach nikki was very helpful and was quick with responding to emails with my troubleshoot I had.
Coach Mark extremely helpful and…
Coach Mark extremely helpful and knowledgeable. He was able to answer all of my questions and concerns. He rectified my issue which made me feel good about the Golf daddy purchase I made and his excellent customer service. You are lucky to have coach Mark on your team. I will definitely be promoting your product to my family and friends. Thank you!
Coach Mark was great at helping me get…
Coach Mark was great at helping me get through a minor problem I had with my kit. They went above and beyond to make it right and get me taken care of!
Coach Mark was awesome to work with!
Coach Mark was awesome to work with! We had a few issues with delivery, but Coach Mark was very prompt to answer and made every situation better. We still have not received our order, but Coach Mark's professionalism warranted a 5 star review. We are super excited to try our GolfDaddy product when it arrives!
Coach Nikki resolved the issue very…
Coach Nikki resolved the issue very quickly and with little effort on my part. Looking forward to ordering the correct quantity and working on my swing.
If in the UK please do not buy
If in the UK please do not buy
The set up is very fiddly and takes way too much time for something so simple. The quality and accuracy of the traced shots is none existent.
Returned for a full refund but ended up having to pay £70 in shipping fees that will not be returned as it has to be sent back to the US
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