Benchmark Golf Avaliações 

299
•
O TrustScore é 4.5 de um total de 5

4,3

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Veja o que dizem as avaliações

Avaliado com 4 de um total de 5 estrelas

Niqui was great at getting my problem sorted! As far as customer service goes, they get 5 stars. The quality of the mat however is what brings this review down a bit. Completely falling apart after on... Ver mais

Avaliado com 4 de um total de 5 estrelas

The app is fun and the experience is genuinely a great time (my swing has improved substantially because of this), however I was a little disappointed when my mat broke down after only about a week of... Ver mais

Avaliado com 5 de um total de 5 estrelas

Needed to change the shipping address after ordering, Niqui was so helpful and the change was made promptly, i received an email confirming everything was in order just an hour after submitting the re... Ver mais

Avaliado com 4 de um total de 5 estrelas

This review is concerning service ticket CS-19018. I was very impressed with the speed with the initial response to my issue. Mark struck the right tone with his concern and acknowledgement of the pro... Ver mais

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Informações de contato

4,3

Excelente

O TrustScore é 4.5 de um total de 5

299 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de pedidos de avaliações

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Não respondeu a avaliações negativas

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4,3

Todas as avaliações

(299)

284 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

Thank you GOLF DADDY and team for your…

Thank you GOLF DADDY and team for your prompt response to my order and especially Coach Nikki and Customer Support Team…. I’m really looking forward to the day that my shipment arrives.

23 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

Returned Golf Daddy and its cool!

So this review is different than most. I actually returned the Golf Daddy because it didn't work for me. I soon realized I prefer to work out my issues on the course rather than via a simulator. Seemed like a super great product, just wasn't for me. It came well packaged, easy to set up but again, its not what I needed so I started the refund process. This went very smoothly, I requested the refund, they tried to offer me incentives but again, It wasnt for me. They me instructions and a mailing label. All easy to follow, sent the product back and they are now in the full refund process. Mark was especially easy to work with. What does all this mean, well, its a product that would work for most and if it doesn't, that is okay as well. They can be trusted to do what is best for you. I highly recommend Golf Daddy based on the customer service and peace of mind they offer you.

21 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

I purchased a golf simulator for my husband for Father’s Day

I purchased a golf simulator for my husband for Father’s Day. While he appreciated the thought he didn’t think we had high enough ceilings for him to take a swing to actually use it. I followed Golf Daddy’s return protocol, printed the USPS prepaid return label and shipped it at my local post office.

Coach Mark worked quickly and kindly with me during the process and I couldn’t be more pleased with their customer service!!!

11 de junho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Processing and Returning items

Processing and Returning items
Just wanted to let customers know of a very kind and helpful person, that helped me with my process of returning items that I couldn’t use, due to the phone we have. Coach Nikki has been amazing, and processed my refund before the item was even sent back!
Also the golf daddy system is amazing, and I completely love how it works.
Great customer service Coach Nikki
Thank you
Rhonda Read

18 de julho de 2026
Avaliação não solicitada
Avaliado com 1 de um total de 5 estrelas

The marketing team at Golf Daddy should be making $3 billion

The marketing team at Golf Daddy should be making $3 billion. This is by far the worst product I have ever owned. Not just golf products either. Out of all the products I have ever bought. This is the worst.
I don’t know if it’s the app, the hitting mat, or a mix of the two, but it is not even remotely accurate. You might as well ignore the distances all together, a perfectly good 9 iron shot registered anywhere from 30yds to 150yds. I used the hitting mat for maybe 30 shots and it’s already falling apart. You have to mess with the app and mat position for 10 minutes before it’s in the right spot. Just when you think you got it right, BOOM “low light detected”. You finally get a swing off, I wonder where the shot went? Idk sit here for 2 minutes while we load it. Nope still not even close to accurate.
It’s only $100 but you might as well just throw the $100 straight in the trash, at least you won’t get your hopes up that way.
We’ll see how well customer service handles the return, but based on other comments around the internet I don’t have high hopes.

14 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Coach Mark is such an asset to the team

Coach Mark was so helpful answering my questions and he was willing to assist with any needs that I had related to my Golf Daddy purchase. Thank you Coach Mark!!

7 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

Coach Mark

Coach Mark went above and beyond to resolve my refund issue. I couldnt have asked for or gotten the excellent service he provided.

13 de julho de 2026
Avaliação não solicitada
Avaliado com 4 de um total de 5 estrelas

TBD but great customer service

My husband got a Golf Daddy for his birthday and one of the few times he’s used it so far, it ripped. Coach Nikki was super quick to respond and send us a replacement, which was great! We’re still figuring out how to use it as the app doesn’t seem to consistently recognize the pad, but hoping that it’ll be easier with the new pad.

14 de julho de 2026
Avaliação não solicitada
Avaliado com 5 de um total de 5 estrelas

OUTSTANDING CUSTOMER SERVICE

I have been incredibly impressed with the customer service received from Golf Daddy. Coach Nikki and Coach Mark were both quick to respond and have taken care of my order. I appreciate the integrity they have displayed through this process. This experience has been a level of excellence above and beyond what was expected. Thank you.

10 de julho de 2026
Avaliação não solicitada

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