I ordered the Profoam oven cleaner, but it didn't arrive so I let BestideasUK know and they sent a replacement immediately. I have just cleaned my filthy oven with it today and it's done a fantastic... Ver mais
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Veja o que dizem as avaliações
Every product bought from them has been the best in the field - currently couldn’t survive without the new carpet cleaner. 100% wool plain light pink carpet which gets huge amount of ‘traffic’ due to... Ver mais
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Products didn't work and, oh my goodness, attempting to return them under their 30 day rule is horrendous. They're being slippery, they're being awkward and they're telling me "facts" that just... Ver mais
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Evri lost my package and when I contacted customer services they responded very swiftly and sent me a replacement. They kept in touch throughout to track the package and were really polite and helpful... Ver mais
A empresa respondeu
Detalhes da empresa
- Loja de artigos domésticos
- Loja de utensílios de cozinha
- Loja de suprimentos para animais de estimação
Escrito pela empresa
At Best Ideas UK, we're a small business based in the UK, passionate about bringing you useful gadgets and tools for your home. We also have a great selection of toys, pets items, and car accessories to add some fun and excitement to your life. Our main focus is on providing you with high-quality products and outstanding service. We genuinely care about your satisfaction, so we welcome and value your feedback. We're always eager to improve and make your experience even better.
Informações de contato
Unit C1 A Poole Hall Road Industrial Estate , CH66 1ST, Ellesmere Port , Reino Unido
- 0800 058 4569
- contact@bestideasuk.co.uk
- bestideasuk.co.uk
4,1
Muito Bom
247 avaliações
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 1 semana
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
This is a fantastic product
This is a fantastic product. I started using it, and immediately ordered the second can!
It is really “what it says on the tin”
Keep up the good work.
7 de setembro de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Wendy,
Thanks so much for sharing your feedback!
We're so glad you've loved it and we look forward to serving you soon!
Cheers,
BIUK Support
Although I received the wrong order
Although I received the wrong order, the customer service was excellent which is why I have given them 5 stars. The company responded to my email very quickly, sent the correct item immediately and I received it within 2 days. They also kept in touch to make sure it had arrived. I would definitely order from them again.
3 de setembro de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Geraldine,
Thank you so much for your kind words and understanding!
We’re really glad we could resolve the mix-up quickly and that you had a great experience with our team. We truly appreciate your support and look forward to serving you again soon!
Cheers,
BIUK Support
The profoam over cleaner is brilliant
The profoam over cleaner is brilliant
Have to say customer service is brilliant will definitely order from this company again
4 de setembro de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Mandy,
Thank you so much for your kind words!
We’re so happy to hear you loved the ProFoam Oven cleaner and had a great experience with our customer service.
We truly appreciate your support and can’t wait to have you shop with us again soon!
Cheers,
BIUK Support
Worked really well
Worked really well.
Did what it said on the can, took less time to work on stubborn grease than other products I have used.
22 de agosto de 2025
Resposta da BestideasUK
Hi Jackie,
Thank you so much for your kind words!
We’re so glad to know the Profoam Oven Cleaner has worked so well for you and saved you time; this gladdens our hearts.
If you ever need anything else, we’re always here to help!
Cheers,
BIUK Support
Quick delivery
Very impressed with the oven foam cleaner. Cleaned almost all really burnt on grease from my airfryer oven. Only suggestion is wear gloves when using.
18 de agosto de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Kathleen,
Thank you so much for your kind words!
We’re so glad to know the Profoam Oven Cleaner has worked so well for you and we appreciate you for sharing your helpful tip!
If you ever need anything else, we’re always here to help!
Cheers,
BIUK Support
Great customer service
Great customer service. My order went missing due to delivery company error. I emailed the company and received a swift reply and a replacement order was delivered.
28 de agosto de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi B,
Thank you so much for your lovely feedback!
We're sorry again for the delivery hiccup, but we're really happy we could make it right quickly for you. We appreciate your patience and support!
If you ever need anything else, we’re always here to help!
Cheers,
BIUK Support
Good customer service but a bit slow.
After having some issues with the order, I contacted customer service and they eventually sorted it out. My order arrived but I still can't give them 5 stars as it took a long time before I received it.
27 de agosto de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Tatjana,
Thanks so much for your feedback and for giving us the chance to make it right.
We're really sorry again for the delay and any frustration it caused. We’re always working on improving and hope your next experience with us is smoother from the start!
Thanks again for your patience.
Cheers,
BIUK Support
Great product
Great product removed very old stains completely. Easy to use did 2 armchair cushions in 15 minutes. Quick delivery
14 de agosto de 2025
Avaliação não solicitada
Resposta da BestideasUK
Thank you so much for the lovely review, Sue!
We're thrilled to hear you loved our Profoam Carpet and Fabric Cleaner and the delivery service.
Reviews like this keep us going!
Let us know if you need anything else; we’re always here to help!
Cheers
BIUK Support
Order replacement
I contacted best ideas uk because my first order went missing so I contacted through email and I got my replacement order basically straight away as promised by the lady via email
7 de agosto de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Debbie,
Thank you so much for your kind review!
We're so glad we could quickly get your order sorted for you, your patience and understanding meant a lot.
If you ever need anything else, we're always here to help!
Cheers,
BIUK Support
was kept in loop from order date to…
was kept in loop from order date to delivery date. any issues seller responded within 24 hours . had stubborn stain on my carpet in hallway and the foam worked a treat on it .leaves a lovely fresh smell. will certainly use again 😊
9 de agosto de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Linda,
Thanks so much for the lovely review!
We're so glad to know you love the products and our service! It's always our pleasure to support you throughout the process.
We appreciate your custom and can’t wait to have you shop with us again. 😊
Cheers,
BIUK Support Team
They were quick at delivering my item…
They were quick at delivering my item cannot fault it good price too yes I would recommend this company.
22 de julho de 2025
Resposta da BestideasUK
Hi Henrietta,
Thank you so much for your lovely 5-star review! We’re so pleased to hear your order arrived quickly and you're happy with the value you've received.
Your recommendation means a lot to us, and we truly appreciate your support of our small UK business. We look forward to serving you again in the future!
Best regards,
BIUK Support Team
My oven was not really dirty so using…
My oven was not really dirty so using the product should have been easy.i found it not doing the job it was suppose to do
I would not recommend it
22 de julho de 2025
Resposta da BestideasUK
Hello Mrs. Irene,
Thank you for taking the time to leave your feedback, and we’re sorry to hear the product didn’t meet your expectations.
We’d love the chance to make this right for you. If you could reach out to us at contact@bestideasuk.co.uk with your order details, we can share some tips that often help achieve better results and discuss possible solutions.
We’re a small UK business, and your satisfaction is very important to us, we truly appreciate the opportunity to improve your experience.
Best regards,
BIUK Support Team
The product does what it says
22 de julho de 2025
Resposta da BestideasUK
Hi Andrea,
Thank you so much for your 5-star review!
We’re so glad you've loved our Pro Mould Remover. Your feedback means a lot to us!
We look forward to serving you again in the future.
Best regards,
BIUK Support Team
My order was not delivered and I…
My order was not delivered and I contacted this company who looked into the issue resolved it and I received it within a couple of days Good customer service thank you
25 de julho de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Sheila,
Thank you so much for taking the time to leave us this wonderful review! We’re pleased to know we were able to resolve the delivery issue quickly and get your order to you promptly
Your kind words about our customer service truly mean a lot, and we’re here if you need anything in the future.
Thanks again for your support! 😊
Best regards,
BIUK Support Team
Very prompt delivery and excellent…
Very prompt delivery and excellent customer service who sorted out a problem very quickly and nothing was roo much trouble, I will definitely be using these again.
15 de julho de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Cathrine,
Thank you so much for your lovely 5-star review!
We’re so pleased to hear your order arrived promptly. It truly means a lot to know you felt looked after, and we’re delighted to have you as a returning customer.
Looking forward to serving you again soon!
Warm regards,
BIUK Customer Support Team
Good product delivered efficiently
23 de junho de 2025
Resposta da BestideasUK
Hi Jill,
Thank you so much for sharing your feedback! We're so glad to know you enjoyed our service and product and we look forward to assisting you in the future.
Cheers,
BIUK Customer Care Team
Great product
Great product, I will definitely be ordering again ( Air freshener) sadly my order got lost , seems to happen a lot with your courier. However customer service was brilliant and promptly resolved .Thank you . .
7 de julho de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Lesley,
Thanks so much for your kind review!
We’re really glad you loved the Creed Air Freshener, and we appreciate you giving us a chance to make things right.
Thank you so much again, and we look forward to your next order!
Cheers,
BIUK Customer Care Team
Impressed with service
Unfortunately my order was delivered to my old address, but my order was re sent to my current address without any quibble!
I’m very impressed with the service, and will definitely recommend to others!
1 de julho de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Dalton,
Thank you so much for your kind words!
We’re so glad we could help. Your support means a lot to us, and we’re happy to hear you’ll be recommending us!
If you ever need anything else, don’t hesitate to reach out. Thanks again for choosing us!
Cheers,
BIUK Support
I love the pro oven cleaner it’s…
I love the pro oven cleaner it’s amazing I have just bought 3 more.
20 de junho de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Karen,
Thank you so much for your lovely review!
We're happy to hear you're loving the Profoam Oven Cleaner. We're all about innovative home essentials that make life easier, and we're glad to know it's made such a difference.
Thanks again for the stars.
Cheers,
BIUK Customer Care Team
Wonderful product
My order got lost and they customer support was very helpful and did everything possible to replace my order. Very good customer service. Highly recommend.
Used the oven cleaner and it worked great. Removes tough stains.
Great product
27 de junho de 2025
Avaliação não solicitada
Resposta da BestideasUK
Hi Aisosa,
Thank you so much for the kind words! 💙
We’re really glad we could help sort things out and that you loved the oven cleaner!
Your recommendation means the world to us. If there’s ever anything else you need, we’re always here to help!
Cheers,
BIUK Support
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