I’ve been using the Pro 100 Red Light Therapy panel for about a week now, and I’m already feeling a remarkable reduction in pain! The panel's design is sleek and user-friendly, making it easy to inc... Ver mais
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Veja o que dizem as avaliações
I recently purchased a second Pro 300 panel to connect to my first panel. Every question I have asked was either answered by their Chat Bot or a live person reached out to me to answer the question.... Ver mais
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The shipping was quick but a bit misrepresented. Had to clarify with customer service to make sure. The great disappointment was the largest and most expensive of the items I ordered was sent usps but... Ver mais
A empresa respondeu
Meine Sendung von Bestqool (Bestellung über Firmenwebsite) hing im DHL Zentrum Radefeld fest (Sendungsststus hat sich seit Tagen nicht geändert). Ich kontaktierte den Bestqool Kundenservice und man se... Ver mais
A empresa respondeu
Detalhes da empresa
Sobre BestQool
Escrito pela empresa
Be Healthy. Be Happy. Enjoy your life.
Bestqool designs and manufactures high-quality, effective clinical-grade red light therapy that provides long-term value for customers.
Why choose Bestqool?
High power output: Our research and design laboratory develops the latest light therapy technology and highest engineering specifications to ensure that Bestqool products are efficient, powerful and reliable.
High-quality customer service: We are committed to ensuring that our customers are satisfied with our products and services. We won't rest until all of your issues are resolved.
FDA Class II and tested report: Our products are certified as FDA Class II medical devices. Additionally, we are delighted to share the testing data from LightLab, a reputable US-based testing institution, ensuring product quality and reliability.
Continuous innovation: We are committed to innovation and our technical research team is dedicated to developing new products and services – sign up to our newsletter to be kept informed.
Trustworthy quality: Our products undergo rigorous testing and quality control checks to ensure that they meet the highest industry standards.
VISIT OUR WEBSITEShippment and Product Quality
The fastest and most reliable delivery, the highest quality.
Bestqool are dedicated to providing the fastest and most reliable shipping methods to ensure your red light therapy products arrive promptly. The team continuously develops and rigorously tests our products to uphold the highest standards of quality, living by the motto "Stronger, Better"
Informações de contato
Estados Unidos
- help@bestqool.com
- bestqool.com
4,5
Excelente
215 avaliações
Respondeu a 100% das avaliações negativas
Normalmente responde dentro de 24 horas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Great customer service - easy ordering and fast shipping
Product shipped quickly and tracking information provided fast and frequently. I would buy from them again without hesitation. I also had questions for their customer support team prior to ordering, and they answered those questions quickly, accurately and professionally. I would definitely order from them again.
2 de dezembro de 2025
Resposta da BestQool
Thank you so much for your kind words and thoughtful review! We're thrilled to hear that you had a great experience with both the shipping process and our customer support team. It’s always our goal to provide fast and reliable service, and we’re glad to know we met your expectations.
We also apologize for the earlier incorrect response to your review and truly appreciate your understanding. Your feedback means the world to us, and we truly appreciate your trust in our brand. We look forward to serving you again in the future, and we’re here if you ever need anything.
Thanks again, and we hope you enjoy your purchase!
Only had the devise a week
Only had the devise a week. So far it is working as expected. Too soon to see or feel any results. It was delivered on time. The shipping box was damaged and retaped with USPS tape but the inside box was in perfect shapes as was the panel.
4 de dezembro de 2025
Resposta da BestQool
Thank you for your review! We're glad the device arrived safely and is working as expected. Results may take some time, and we appreciate your patience. If you need anything, feel free to reach out—we’re here to help.
Delivery was fine and it was well…
Delivery was fine and it was well packaged and in working order, to early to see any results yet but I am hopeful
2 de dezembro de 2025
Resposta da BestQool
Thank you for your review! We're glad your Bestqool Pro100 arrived safely and in good working order. It can take some time to see results, and we appreciate your patience. If you need anything along the way, we’re here to help.
Great products and great service
2 de dezembro de 2025
Resposta da BestQool
Thank you so much for your kind words!
We're thrilled to hear that you’re happy with both our products and our service. Your support truly means a lot to us. If you ever need anything or have any questions, we’re always here to help. 💛
Responsive service
They double check the right power plug for my specific region before delivery.
When I inquire by Whatsapp they respond and clarify.
7 de dezembro de 2025
Resposta da BestQool
Thank you for your sincere feedback. We are delighted that you recognize the quality of our customer service. Providing the fastest and highest-quality service to our users remains our long-standing commitment. Your positive feedback serves as the strongest motivation for us to continuously improve our products and services.
All Around Good Product
Arrived in a timely manner and in excellent condition. Easy to operate.
24 de novembro de 2025
Resposta da BestQool
Hello Laura, thank you so much for your kind words! We’re thrilled to hear that your order arrived safely and that you find the product easy to use. We hope you continue to enjoy your BestQool product!
Hello
Hello, I paid for a UK cable and unfortunately it didn't arrive with the device.
25 de novembro de 2025
Resposta da BestQool
We have thoroughly investigated the situation you encountered. The UK-standard power cord you purchased shows as delivered to your address. We have already emailed you to confirm receipt. If any discrepancies arise, please contact us immediately for resolution.
Very quick delivery and easy to use
Delivery is much faster than expected, and it is easy to use.
21 de novembro de 2025
Resposta da BestQool
Thank you so much for your kind words! We’re thrilled to hear that the delivery of your BQ150 panel light was faster than expected and that you find it easy to use. It really makes us happy knowing that our product is making things easier and more enjoyable for you!
schnell und zuverlässig
18 de novembro de 2025
Resposta da BestQool
Hello Daniela, really thanks for your good feedback! Thanks for your support in BestQool Pro100 too! We'll continue to try our best to offer our products and service!
I bought this mainly for my husband’s…
I bought this mainly for my husband’s arthritis but we both use the red light therapy device and are happy with it. There haven’t been any miraculous cures!! but we both feel a bit better.
4 de julho de 2025
Resposta da BestQool
Hello Gina, really thanks for your sincere feedback! We’re super glad that BestQool Pro100 has provided you with some effective improvements. Providing high-quality products to customers is our core principle and the direction we have been striving for.
Resposta da BestQool
Hello Clairé, thank you for your support in BestQool again! Hope our BestQool Pro100 will benifit you and bring you visible improvements. We'll continue to offer the best service to our customers.
TOP KUNDENSERVICE
Meine Sendung von Bestqool (Bestellung über Firmenwebsite) hing im DHL Zentrum Radefeld fest (Sendungsststus hat sich seit Tagen nicht geändert). Ich kontaktierte den Bestqool Kundenservice und man sendete mir umgehend ein Ersatzpaket, welches dann innert 2 Tagen bei mir ankam. Top Kundenservice!
15 de novembro de 2025
Avaliação não solicitada
Resposta da BestQool
Hello Simon, really thanks for your good review! Hope our BestQool products will bring you visible improvements. Our customer service aims to help you solve problems in time. We will continue to do better customer service.
Resposta da BestQool
Thank you for your kind words. We hope the Redot M helps you experience the value of red light therapy, and we remain committed to providing our customers with the most attentive and efficient service!
Recommend by a friend.
The shipping was pretty fast. The red light therapy seems to be helping my low back pain.
24 de outubro de 2025
Resposta da BestQool
Thank you for your recognition of our logistics services. We are very pleased to know that our products can alleviate your back pain. It is our honor to provide customers with practical value through our products. We will continue to offer the best service to our customers.
Fits well and coaching support
The Redot S fits well and after some coaching from their customer service, I know how to use it most effectively.
23 de outubro de 2025
Avaliação não solicitada
Resposta da BestQool
Thank you for choosing our Redot S product. Our goal is to provide customers with high-quality and comprehensive services. We hope that the product and service can bring you a comfortable experience.
Product seems to be great quality
Product seems to be great quality. Documentation needs to be provided to better explain benefits of using settings (A)Nogier, (B)Solfeggio, and (C)Fibonacci frequencies.
Found a couple on the internet but nothing explaining (C) setting.
Knowledge of targeted areas is important to use product correctly.
14 de outubro de 2025
Resposta da BestQool
Thank you for purchasing our Redot S product and for your recognition of its quality. Regarding the frequency settings you mentioned, we did not promote or mention them in this way, but we will continue to learn and improve in the future, providing our customers with more comprehensive product introductions and functional enhancements.
Concern for and willingness to help…
Concern for and willingness to help customers.
16 de outubro de 2025
Resposta da BestQool
Thank you for your warm message. Providing high-quality and timely services to our customers is our mission. Your ideas will be the driving force for us to keep moving forward.
Great customer service and an…
Great customer service and an outstanding product.
1 de outubro de 2025
Resposta da BestQool
Thank you for your thoughtful review! We’re thrilled to hear you had a great experience with our product and customer service. Your feedback truly motivates us to continue delivering the best for our customers. We truly appreciate your support!
Fast shipping and shipped when told it…
Fast shipping and shipped when told it would be shipped.Easy to order and product is exactly what I was looking for
23 de setembro de 2025
Resposta da BestQool
Thank you so much for your kind words! We’re glad to hear your order arrived right on time and that the product met your expectations. Your satisfaction means a lot to us, and we’re here anytime you need support or have questions.
Redot S
I finally received the controller for my device and was able to test it. Everything seems good my only complaint is they should higher individuals to do quality control, making sure that everything is included in the package before shipping.
14 de setembro de 2025
Resposta da BestQool
Thank you for your review and for letting us know that your controller arrived safely and everything is working well! 🙏 We truly appreciate your feedback regarding our quality control process. Ensuring that every package is complete before shipping is very important to us, and we are continuously working on improving our processes. Thanks again for your support and for helping us improve!
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