I felt like BetterBatt, Customer Service agent Shine in particular, went above and beyond to assist me. Shine worked with me to figure out the exact product I needed and helped me to fix an order... Ver mais
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Veja o que dizem as avaliações
Extremely gracious and prompt attention when I cancelled an order I had placed by mistake. Refunded immediately without any hassles.
Our laptop indicated the battery to be fully charged, but the laptop switched itself off as soon as the AC power chord was removed. I asked two computer repair shops in our town for help, but they... Ver mais
Better Batt assisted me with my enquiry in a competent and effecient manner. The customer service staff were friendly and personable, and they kept me up to date at all times with the progress of my... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Buy a Battery from Better Batt – click or call 1300 733 102 for batteries and chargers delivered overnight with a 400 Day Money Back Guarantee.
Informações de contato
Unit 4, 27 Ascot Vale Rd, 3031, FLEMINGTON
- 03 9024 6914
- sales@betterbatt.com.au
- betterbatt.com.au
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Satisfied and good communication
The prices are good and I can communicate easily with these guys,
Excellent service and understanding
Excellent service and understanding. Although I ordered the incorrect battery you accepted my return and provided a refund aswell as providing me the information to purchase the correct battery, which I did.
Great communication
Clear explanation of the reason for delay in shipping (overseas part) and a date for resolving the issue which has been met. With ongoing feedback in the interim great customer service.
Dell C1295 battery replacement
Would just like to say, I am very pleased with the replacement laptop battery I purchased from Better Batt recently.
It outperforms the original Dell unit from when it was brand new, so very happy with the purchase...
First class service
First class service from this business. Excellent follow up. Definitely recommended.
Professional service & quality batteries
I contacted Better Batt as i had made an error with my online order.
A quick ph call was all that was required & my issue was resolved.
Very professional and prompt service to rectify my error.
Their on line web page was easy to navigate as well as having warnings in certain batteries that couldn’t be used in certain electronics. The batteries I purchased were compatible with my cameras.
I have purchased before & will do so again from Better Batt.
Brendan,
Bendigo
Avoid these guys bad news
Terrible service after waiting for a week I didnt receive my computer battery , just the fake HP ink cartridge. Which I bought for free shipment of total parcel. Agent then says in fine print it says backorder for two month time in August. I ask them what can be done to expedite the process and next thing I get an email they cancelled the battery part of the order . Really unprofessional
Great Service
When I needed to return my order, completely owing to my mistake, I was treated, politely and efficiently and the money reimbursed as soon as possible.
Great to deal with.
Really good after sales service
I bought the wrong battery recently. When I received it and saw my mistake i contacted Better Batt. There was no problem in getting a refund, which I have now received.
Really good after sales service.
I received a faulty battery for my…
I received a faulty battery for my laptop, the help desk listened, gave me some instructions and resolved the issue quickly and fairly. Replacement battery was sent out promptly.
Great service
I made an order then realised I needed additional items. I called and my first order was cancelled and I placed a second order. My first payment was refunded promptly and my second correct order arrived within a few days. All round great service!
Quick efficient response
I ordered two items. One arrived. I sent one email to inquire, received a prompt reply and now have Australia Post tracking information. All good. Quick and efficient.
Gave lots of good detail about how to…
Gave lots of good detail about how to test the battery
When they saw it was a manufacturer issue they refunded with no issue
Excellent price/quality ratio.
Better Batt's service is without a doubt world class, and their customer service is second to none. Excellent after-sales service. Excellent price/quality ratio.
Good customer support
Excellent customer service
Because I ordered the wrong item, I was satisfied with the exchanges service. They even referred me to a different source who had the exact item in stock. Excellent customer service
Batt gave me an alternative source and…
Batt gave me an alternative source and it was simple as ABC. Really appreciated them giving me an alternative source rather than a fob off (which would normally be the case). They have helped me in this manner on a number of occasions, I'm very impressed with the work methods and customer service. Ken
Good Service
Elcana from Better Battery was helpful and followed up on delivery
Amazing.
The team at Better Batt were very helpful and professional, Thankyou Tony.
Happy with Better Batt
Elcana was great to deal with when I had a faulty battery. She made the whole return process very simple and took ownership of my issue. I never felt in the dark at any point.
Issues will happen but what's important is how companies deal with them. In this case Elcana and Better Batt did a great job.
I would have no issues buying again from Better Batt.
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