I felt like BetterBatt, Customer Service agent Shine in particular, went above and beyond to assist me. Shine worked with me to figure out the exact product I needed and helped me to fix an order... Ver mais
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Veja o que dizem as avaliações
Extremely gracious and prompt attention when I cancelled an order I had placed by mistake. Refunded immediately without any hassles.
Our laptop indicated the battery to be fully charged, but the laptop switched itself off as soon as the AC power chord was removed. I asked two computer repair shops in our town for help, but they... Ver mais
Better Batt assisted me with my enquiry in a competent and effecient manner. The customer service staff were friendly and personable, and they kept me up to date at all times with the progress of my... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Buy a Battery from Better Batt – click or call 1300 733 102 for batteries and chargers delivered overnight with a 400 Day Money Back Guarantee.
Informações de contato
Unit 4, 27 Ascot Vale Rd, 3031, FLEMINGTON
- 03 9024 6914
- sales@betterbatt.com.au
- betterbatt.com.au
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
I was very happy with the way that my error was corrected
I was very happy with the way that Shine was able to help me, as I had ordered the wrong battery and she was able to help me return the battery and order the correct battery. So was so helpful and efficient
Fantastic timely and efficient service
Fantastic timely and efficient service. Customer focused service is a rare thing in the 2020's. Great products and fast shipping! Keep up the great work.
Hopelessly slow service
Ordered 2 batteries on 26 January, it's now 4 March and finally, they are on the way.... More than 5 weeks later. That is not good service!

Resposta da Better Batt
Amazing customer service/experience
Amazing customer service/experience. Very responsive and happy to help. Efficient, understanding and patient. Would recommend
Best price and best customer service.
Fast delivery. Quality service
The battery was delivered quickly. There was an issue with my order at first and I was contacted quickly to resolve it which was nice, because replacing my battery was very time-sensitive. The battery life is great. A high quality product that does the job perfectly.
The team at betterbat were really…
The team at betterbat were really helpful in sorting out a delivery mishap. They were proactive with correcting the problem and I couldn't have expected any better. I'll definitely be back next time I need something
Better Batt was quick to respond to my…
Better Batt was quick to respond to my issue and offered an alternative to a faulty product that I was very happy with.
They stand by their products, easy to communicate with.
quick, responsive support and clear communication. I will order again from them as I know they are easy to deal with and stand by their products.
I was kept informed regularly of the…
I was kept informed regularly of the process and was given a refund which is appreciated. The staff were friendly and very helpful. thank you.
Great service, fast delivery, excellent product
Marvin from Better Batt answered my email query very quickly, and I ordered straight after he gave me his advice. The product arrived much quicker than I had even hoped (even in the lead up to Christmas) and my Bose SoundLink Mini speaker is now working better than ever. Would highly recommend and I will definitely use Better Batt again in the future.
Better Price & Better Service!
Better Battery offers great price and excellent service!
Delighted with the service
On and off my laptop was unable to detect the battery and I was out of the Better Battery return window of 400 days from the purchase date. But I still thought of connecting with them for a solution and wasn't disappointed at all. Not only were they enthusiastic in sharing the steps to fix it but were also proactive in following up if I was able to resolve the issue. Thanks Shine for such a wonderful support. You have retained me as a customer for life.
Good pricing, fast, friendly and excellent help
Better Batt was excellent to deal with, such fast response and technical help with my new battery.
It's so good to get help from a person who is genuinely interested in helping and are Australian local too. I'll always buy from them from now on and would recommend them to anyone who mentions they have battery needs.
Great customer service
Customer service communication was awesome. They sorted out my problem quickly. It was a pleasure to do business with them.
Great service!
Super impressed with after sales service. Had an issue which landed up having nothing to do with the battery I purchased but did not stop the team at Better Batt from helping me troubleshoot my issue. Regularly checking in to see how i was getting on.
Great products and service, I can highly recommend!
Laptop would not function without AC power connected.
Our laptop indicated the battery to be fully charged, but the laptop switched itself off as soon as the AC power chord was removed. I asked two computer repair shops in our town for help, but they were not able to advise.
Marvin from BetterBatt very quickly identified the problem and navigated us through the process to reconfigure Windows. Our laptop works great now.
Excellent Customer Service
Postage paid return shipping and excellent email and phone support. Highly recommended.
I had made a mistake in ordering a…
I had made a mistake in ordering a Mobile phone battery, and Better Barr's solved the problem straight away by giving me a full refund despit it being my mistake.
Highly recommend Better Batts
William
Stock wide range of batteries
Wide range of stock options so that is good but they are not as cheap as other competitors so shop around.
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