I felt like BetterBatt, Customer Service agent Shine in particular, went above and beyond to assist me. Shine worked with me to figure out the exact product I needed and helped me to fix an order... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Better Batt assisted me with my enquiry in a competent and effecient manner. The customer service staff were friendly and personable, and they kept me up to date at all times with the progress of my... Ver mais
Our laptop indicated the battery to be fully charged, but the laptop switched itself off as soon as the AC power chord was removed. I asked two computer repair shops in our town for help, but they... Ver mais
I ordered Texas Instrument calc battery. The battery sent was completely different voltage, power and watts. When I called to complain Glen replied thar they have pictures just for reference and act... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Buy a Battery from Better Batt – click or call 1300 733 102 for batteries and chargers delivered overnight with a 400 Day Money Back Guarantee.
Informações de contato
Unit 4, 27 Ascot Vale Rd, 3031, FLEMINGTON
- 03 9024 6914
- sales@betterbatt.com.au
- betterbatt.com.au
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Outstanding customer support
Outstanding customer support. The measure of a company is not when things go right but instead how they respond when things go wrong. Top marks to Better Batt for outstanding customer support and a warranty that they stand behind and honour
Great service
Elcana from Better Batteries could teach a lot of businesses how to provide exceptional customer service. If I ever need batteries again they will be my first call.
product ordered but was on back order
product ordered but was on back order. have cancelled order and got credit the same day.
Betterbatt.com.au customer service helped where i can find that product.
thank you
Excellent communication
Excellent communication
Great to deal with
Great customer service
Great customer service, great product, great price. I purchased an item that needed to be shipped from international warehouse so it took longer to received. However they explained to me the situation and kept me updated until it was received. Highly recommend these guys.
Ordering was easy
Ordering was easy. Plenty of communication and the products arrived quickly with no fuss.
Thanks Better Batt.
Very responsive
Excellent replacement Batteries
Quick response to question, follow up communication outstanding. Batteries are great, was worth the wait.
Better Bat Elcana Elic did a super job…
Better Bat Elcana Elic did a super job guiding me step by step starting with ensuring i received thew right items and following up to quide me on how to use it, very patiently. Thank you Elcana and thank you Better Batt.
Very satisfied
I cannot speak highly enough about the customer service I received. Better Batt were helpful sorting out my returns and finding the right battery for my camera - all in a very responsive and personalised way.
Also, they offer an incredibly huge range with helpful charts/tables to check the compatibility of their products.
Ordered two different charges for two…
Ordered two different charges for two different camera batteries, learned they bulk sell cheap one size fits all BS.
Best battery supplier
I ordered a battery from here and it works completely fine, and the support team was really good (special thanks to Elcana) they helped me out straight away.
Better Batt - good products and customer service
Better Batt have a wide range and good prices. When my battery was delayed they sorted out the problem quickly.
Great, efficient service
From when I identified that the supplied battery was incorrect and no alternative existed, Better Batt made the return and refund process very simple. Thank you Better Batt.
Polite and very helpful
Gen @ Better Batt helped me efficiently and speedily as to how to add to a previous order.
Mobile phone battery
First off it was really easy to make the order on their website.
I emailed with a query and not long after I received an email in return providing me with an answer (thanks Elcana).
Thereafter I received updates regarding my order which was really appreciated, including today with delivery details (thanks Gen).
I feel confident should I have any problems or queries these will be handled quickly.
Waiting 5 weeks for a battery for a…
Waiting 5 weeks for a battery for a baby monitor and still not here.
Company Won't Honor Warranty
Recently bought a charger for an OM Systems TG-7 camera. On the fourth attempt to charge a battery, one of the charger pins broke and the charger wouldn't charge at all. Was in northern Indonesia at the time, so couldn't send it back. Upon returning, we requested a refund, answered a long list of mostly irrelevant questions, and made some suggestions as to how the company could improve its customer service. And never heard back from them, despite a follow-up email. Better Batt obviously has no intention of honoring the charger's warranty. AVOID this company and make similar purchases on, for example, Amazon.com.au, where Amazon will if necessary, stand behind an Amazon marketplace purchase.

Resposta da Better Batt
Incorrect Battery supplied and Glen refused to refund in full
I ordered Texas Instrument calc battery. The battery sent was completely different voltage, power and watts. When I called to complain Glen replied thar they have pictures just for reference and actual battery will be different. I have never seen this approach towards such critical product such as Batteries.
Not recommended to anyone to buy battery from this store.
Glen refused to take return with full refund. I will escalating the matter now.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.







