I felt like BetterBatt, Customer Service agent Shine in particular, went above and beyond to assist me. Shine worked with me to figure out the exact product I needed and helped me to fix an order... Ver mais
Embora não verifiquemos afirmações específicas porque as opiniões dos avaliadores são pessoais, podemos marcar as avaliações como "Verificadas" quando for possível confirmar que houve uma interação comercial. Leia mais
Para proteger a integridade da plataforma, todas as avaliações em nossa plataforma — verificadas ou não — são analisadas por nosso software automatizado, disponível 24 horas por dia, 7 dias por semana. Essa tecnologia foi concebida para identificar e remover conteúdo que viola nossas diretrizes, incluindo avaliações que não são baseadas em uma experiência real. Reconhecemos que talvez não consigamos detectar tudo e você pode sinalizar qualquer coisa que ache que possamos ter deixado passar. Leia mais
Veja o que dizem as avaliações
Extremely gracious and prompt attention when I cancelled an order I had placed by mistake. Refunded immediately without any hassles.
Our laptop indicated the battery to be fully charged, but the laptop switched itself off as soon as the AC power chord was removed. I asked two computer repair shops in our town for help, but they... Ver mais
Better Batt assisted me with my enquiry in a competent and effecient manner. The customer service staff were friendly and personable, and they kept me up to date at all times with the progress of my... Ver mais
Detalhes da empresa
Informação fornecida por fontes externas variadas
Buy a Battery from Better Batt – click or call 1300 733 102 for batteries and chargers delivered overnight with a 400 Day Money Back Guarantee.
Informações de contato
Unit 4, 27 Ascot Vale Rd, 3031, FLEMINGTON
- 03 9024 6914
- sales@betterbatt.com.au
- betterbatt.com.au
Sem histórico recente de pedidos de avaliações
Esta empresa não convidou os respectivos clientes recentemente, portanto as avaliações podem não ser representativas
Não respondeu a avaliações negativas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
Competent
Competent, up to date on my order, kept me in the loop as the order progressed.
Shipping from China and takes 30+ days
Shipping from China and takes 30+ days. In stock is not in Australia. Misleading - cancelled my order after waiting for 10 days for dispatch.
Great service prompt delivery and…
Great service prompt delivery and always willing to help highly recommend
Great experience
Great customer service and great product
Great service all the way
They checked that I was aware of the wait for this item (I was), and gave progress reports. They had previously been helpful in selecting the right battery for the old model I have, so all in all it was a good experience. I am a returning customer, having had previous dealings with them.
Tineco Vac Mop Battery
We had a Tineco Vac Mop which required a new battery. BB put the battery on back order and kept continuing communications with me. Gave me a shipping advice and continued to follow up how I was preceding with the battery install.
Service and communication was 10/10.
Thank you for a smooth transaction.
Always replied straight away to my…
Always replied straight away to my emails. Very friendly and helpful and honest. Good price, good product and great company to deal with.
I would highly recommend Better Batt
I would highly recommend Better Batt. I received 5 star customer service.
I had the pleasure of dealing with Shine. Correspondence was brilliant and she helped me with my order.
Thanks again Kathryn
Great customer service
Amazing customer service, lovely people and quick to resolve any enquiries. Thanks guys!
Simply a better batt, I would batt for them
Got my battery for old laptop. Good price and follow up service.
I recommend this company.
Better Batt gives great customer support: speedy, friendly replies to emails (and this was between Christmas and New Year); and the product(s) are very good quality as far as I can tell. The battery I ordered just before Christmas arrived quickly, fits my laptop perfectly, and is working well.
Brilliant communication throughout the…
Brilliant communication throughout the entire purchasing process.
It was a repeat purchasing experience…
It was a repeat purchasing experience for me with this company. Once again it was excellent service and communication from the support staff and both of my orders were delivered exactly when advised. Would have no hesitation recommending this company for anyone with similar battery needs.
Brilliant Service!
Han provided excellent customer service - great communication on an unexpected delay to my order and then when I realised that I had ordered the wrong product I apologised and expected to pay in full after all the effort that had been put in, but a full refund was processed immediately!
Exceptional!
Camera Battery Purchase
I had to exchange a purchase via mail as I mistakenly ordered the wrong product for my digital camera.
The representative from Better Batt constantly communicated with me via email to understand my issue and help me extremely quickly. They were friendly and highly responsive, so I had a very positive experience.
A Very Satisfied Customer
the apology and the Question of "Can I Wait for the back Order of batteries to Arrive, before my Order to be send." Now that is Customer Service.
John Brooks.
Excellent Customer Service and product Guarantee.
I have dealt with Better Batt on a couple of occasions, most recent was 24th September 2024. The warranty they offer on their batteries, is pretty outstanding. I don’t think any other battery supplier offers anything close. Their batteries are good quality and very fairly priced. Their customer service people are really on the ball and respond quickly. Items arrive quickly. They do ‘ONLINE’ Extremely well. Just great to deal with.
Great communication.
I noted the extended lead time (around one month) when ordering and was advised by Hanshaine the same via email after ordering just to be sure I knew and was happy with that. Communication was very good during the order and upon arrival, the battery fitted perfectly and worked well in a first gen iPod and bought it back to life. Great service at a good price.
Refund
I did not pay attention to the delivery date, and the company's employee emailed me that it would be delivered in a month (as was mentioned in their product description). I requested a refund, and they refunded my money in a minute.
Very reliable and accessible to business.
A Experiência Trustpilot
Qualquer pessoa pode deixar uma avaliação na Trustpilot. Quem escreve uma avaliação tem a possibilidade de editá-la ou excluí-la a qualquer momento. As avaliações serão exibidas enquanto a conta estiver ativa.
Contamos com pessoas dedicadas e tecnologia inteligente para proteger nossa plataforma. Descubra como combatemos avaliações falsas.
Saiba mais sobre o processamento das avaliações da Tustpilot.
Aqui estão 8 dicas para escrever ótimas avaliações.
A verificação ajuda a garantir que pessoas reais estejam escrevendo as avaliações publicadas no Trustpilot.
Oferecer incentivos por avaliações ou pedir por elas seletivamente pode distorcer o TrustScore, o que vai contra nossas diretrizes.








