Well, Ive had my Ren 2.0 past the 14 day trial period now and its made the world of difference! Even though opportunity has been limited thanks to the good old weather, I have been out and about mor... Ver mais
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Veja o que dizem as avaliações
I live on a hill along a coastal path, it's important to have a scooter that can handle 1/15 inclines with the safety of a draw bar which will save you from tipping backwards if you hit. a bump. I too... Ver mais
My interaction with Betty & Bertie has had some ups and downs. 1st scooter ever, a Ren. Had issues, was collected for repair and the courier lost it! Had to wait ages without a scooter for the replace... Ver mais
A empresa respondeu
Arrived in good condition. Delivery company let the side down. I expected it within a couple of days and it was received by the courier next day but they did not move it quickly and then took it to t... Ver mais
Detalhes da empresa
Escrito pela empresa
Here at Betty&Bertie we have been selling award-winning mobility scooters for years. Betty&Bertie was started when we asked ourselves a simple question…. What do we all need to maintain our freedom, independence and mobility and how can we provide that solution to others in a trustworthy and professional way? What do we all need to maintain our freedom, independence and mobility and how can we provide that? After successful ventures working on other folding mobility scooters, we have taken the best aspects from a wide range of scooters to create a range of ‘best-of-breed’ quality vehicles for everyone to enjoy. We’ve built up the experience, we’ve done the research and we’ve chosen and created the best products. We’ve done the hard work for you! Run from our HQ in Surrey, we offer full UK based customer service teams, technical engineering support, and in-house warehousing and distribution, ensuring ease and assistance at the heart of every customer's experience - especially you!
Informações de contato
Unit H The Courtyard Business Centre, Lonesome Lane, RH2 7QT, Reigate, Reino Unido
- 0800 999 6606
- info@bettyandbertie.com
- bettyandbertie.com
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 2 semanas
Como esta empresa usa o Trustpilot
Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.
New what was needed to agree a deal
New what was needed to agree a deal, friendly the whole process took just minutes

Resposta da Betty and Bertie
Great service
I recently purchased a Zinnia X mobility scooter from Betty and Bertie , it was delivered in the blink of an eye and as described. After using it a couple of times I noticed one of the batteries was playing up. I contacted Betty and Bertie who immediately arranged for the battery to be returned for testing, once they identified it was faulty a replacement was sent out to me, the whole process took 3 days an absolute amazing experience. They reply to emails pretty much immediately. I am so happy I chose a company that puts the customer first, I would definitely recommend them

Resposta da Betty and Bertie
Excellent company
Very friendly, professional and knowledgeable staff were a pleasure to deal with.
A quality scooter (Ren) at an excellent price.
I would recommend this company highly.

Resposta da Betty and Bertie
ready to ride
we visited the base of B andB and were so well taken care of that it was easy to see the products and make a decision. More ready to ride!

Resposta da Betty and Bertie
Having taken a long time to research…
Having taken a long time to research all mobility scooters we decided on the Axis from Betty and Bertie. We looked online and ordered over the phone. All took less than 15 mins and we were assisted by a lovely lady who talked us through the process.
Good
I had to return the scooter because it was too heavy for me to lift into the boot but there were no problems with either delivery or return for refund.
Great Company.…
Web site was really good clear information easy to follow ordering was easy with no issues at all very happy customer highly recommend.
Arrived in good condition
Arrived in good condition. Delivery company let the side down. I expected it within a couple of days and it was received by the courier next day but they did not move it quickly and then took it to the wrong depot and took a couple of days to sort it out B&B requested 24 hr Delivery. I still received it quicker than I expected for something so large.
Happy Customer
Very helpful.
Once I had made my mind up I placed an order.
Delivered within days.
Well packed.
Delighted with my purchase.
great company to deal with!aran and…
great company to deal with!aran and staff treat you with a great amount of respect backed up by quality product !what else is there to say..thanks for being so helpful and understanding
Good experience
Vikki made my purchase a very pleasant experience
Looking forward to the scooter arriving on monday
I highly recommend Betty and Bertie.
Easy website to navigate, good price, excellent communication, able to phone and speak to someone to arrange delayed delivery.
Scooter just as described and the delivery driver was lovely and very helpful.
Easy to understand web site ,ordering simple and straightforward
Easy to deal with
Great service Vicky was very…
Great service Vicky was very informative and helpful, relaxed atmosphere no pressure from staff, very pleased would highly recommend
very helpful
very helpful and guided me through getting a scooter to help me with getting around
My perches was handled by a experienced…
My perches was handled by a experienced and very helpful and friendly person.
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