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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

I like the scooter I got find it very easy to use only thing it’s very heavy so I have a problem getting it in my car even whey it’s folded.

Avaliado com 5 de um total de 5 estrelas

I live on a hill along a coastal path, it's important to have a scooter that can handle 1/15 inclines with the safety of a draw bar which will save you from tipping backwards if you hit. a bump. I too... Ver mais

Avaliado com 5 de um total de 5 estrelas

My interaction with Betty & Bertie has had some ups and downs. 1st scooter ever, a Ren. Had issues, was collected for repair and the courier lost it! Had to wait ages without a scooter for the replace... Ver mais

A empresa respondeu

Avaliado com 5 de um total de 5 estrelas

Well, Ive had my Ren 2.0 past the 14 day trial period now and its made the world of difference! Even though opportunity has been limited thanks to the good old weather, I have been out and about mor... Ver mais

Detalhes da empresa

  1. Fornecedor de equipamentos para mobilidade

Escrito pela empresa

Here at Betty&Bertie we have been selling award-winning mobility scooters for years. Betty&Bertie was started when we asked ourselves a simple question…. What do we all need to maintain our freedom, independence and mobility and how can we provide that solution to others in a trustworthy and professional way? What do we all need to maintain our freedom, independence and mobility and how can we provide that? After successful ventures working on other folding mobility scooters, we have taken the best aspects from a wide range of scooters to create a range of ‘best-of-breed’ quality vehicles for everyone to enjoy. We’ve built up the experience, we’ve done the research and we’ve chosen and created the best products. We’ve done the hard work for you! Run from our HQ in Surrey, we offer full UK based customer service teams, technical engineering support, and in-house warehousing and distribution, ensuring ease and assistance at the heart of every customer's experience - especially you!


Informações de contato

4,7

Excelente

O TrustScore é 4.5 de um total de 5

331 avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas

Respondeu a 16% das avaliações negativas

Normalmente responde dentro de 2 semanas

Como esta empresa usa o Trustpilot

Veja como as avaliações e classificações são obtidas, pontuadas e moderadas.

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Avaliado com 5 de um total de 5 estrelas

Space saving, versatile Disability scooter.

We did tons of research before purchasing our next disability scooter. We purchased one from a different company about 9 month's ago and while it was a good scooter, it had a lot of limitations. It was bulky. You had to build it after taking it out of the car and I certainly couldn't get it out, I had to rely on my wife. So we found this one on line, from Betty &Bertie. It's in one unit. You can fold it up and easily pull it like a shopping bag. Easy to travel through London underground. Hospitals, airports. Takes up very little room in the car. Can't wait to use it on our many travels. The staff are amazing. A very nice lady called Ruby helped us so much when ordering it. She was not pushy and was so polite. Highly recommend and look forward to seeing the world a bit more. xxx

29 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Very simple process

Very simple process so far to place my order. Lady on phone was very clear and answered all my questions quickly. Pleasure to deal with and promised delivery could not be better.

28 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Amazing find

To find something we were looking for at a much better price than the high street shops and other websites. Delivery was free whereas others are £50! and also next day delivery. All of this bode very well with me so thank you

22 de julho de 2025
Avaliado com 5 de um total de 5 estrelas

Great experience buying a mobility scooter

Ordered mobility scooter by phone - seamless process. I was going to order online but had a couple of questions.
I had not heard of this company prior to a Google search & it popped up & it appeared more personal- it was much better than the others I contacted.
The lady I spoke with was extremely helpful & informative. The price was competitive & the delivery was fast with good communication.
Would definitely recommend.

16 de julho de 2025
logotipo da Betty and Bertie

Resposta da Betty and Bertie

Thank you so much for your lovely review. We are thrilled to hear you were happy with the experience. Do not hesitate to let us know if you need anything further.

Avaliado com 5 de um total de 5 estrelas

1st Class service

Very friendly and helpful staff nothing was too much trouble.Everything was fully explained.We tried 2 mobility scooters and settled for the latest and lightest one Genie.We will definitely recommend Betty and Bertie to all our friends.

17 de julho de 2025
logotipo da Betty and Bertie

Resposta da Betty and Bertie

Wow, we are so happy to hear this! Thank you so much, we are so glad we could help!

Avaliado com 5 de um total de 5 estrelas

A perfect buying experience.


Vickie was extremely helpful and understood my requirements. I wanted a REN 2. She demonstrated everything I needed to know about the scooter. It was just as I had gathered from the marketing material. If, like me, you have any doubts about paying up front to have a scooter delivered for a 14 day trial. Then to have it taken back and payment returned.Do not have any concerns about that. We travelled 260 miles to see and test the scooter. If I had seen and met thembefore I would have let the courier do the travelling for me!

14 de julho de 2025
logotipo da Betty and Bertie

Resposta da Betty and Bertie

Thank you for the fantastic review! We're so glad Vickie was able to help and that the REN 2 met your expectations. It means a lot that you travelled so far to see us—next time, let the courier do the miles!

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