I like the scooter I got find it very easy to use only thing it’s very heavy so I have a problem getting it in my car even whey it’s folded.
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Veja o que dizem as avaliações
I live on a hill along a coastal path, it's important to have a scooter that can handle 1/15 inclines with the safety of a draw bar which will save you from tipping backwards if you hit. a bump. I too... Ver mais
My interaction with Betty & Bertie has had some ups and downs. 1st scooter ever, a Ren. Had issues, was collected for repair and the courier lost it! Had to wait ages without a scooter for the replace... Ver mais
A empresa respondeu
Well, Ive had my Ren 2.0 past the 14 day trial period now and its made the world of difference! Even though opportunity has been limited thanks to the good old weather, I have been out and about mor... Ver mais
Detalhes da empresa
Escrito pela empresa
Here at Betty&Bertie we have been selling award-winning mobility scooters for years. Betty&Bertie was started when we asked ourselves a simple question…. What do we all need to maintain our freedom, independence and mobility and how can we provide that solution to others in a trustworthy and professional way? What do we all need to maintain our freedom, independence and mobility and how can we provide that? After successful ventures working on other folding mobility scooters, we have taken the best aspects from a wide range of scooters to create a range of ‘best-of-breed’ quality vehicles for everyone to enjoy. We’ve built up the experience, we’ve done the research and we’ve chosen and created the best products. We’ve done the hard work for you! Run from our HQ in Surrey, we offer full UK based customer service teams, technical engineering support, and in-house warehousing and distribution, ensuring ease and assistance at the heart of every customer's experience - especially you!
Informações de contato
Unit H The Courtyard Business Centre, Lonesome Lane, RH2 7QT, Reigate, Reino Unido
- 0800 999 6606
- info@bettyandbertie.com
- bettyandbertie.com
Pede aos clientes que avaliem
Esta empresa convida seus clientes a deixarem avaliações, sejam elas positivas ou negativas
Respondeu a 16% das avaliações negativas
Normalmente responde dentro de 2 semanas
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The website was offering an extra £50…
The website was offering an extra £50 off purchase if you sign up for newsletters, but it did not work, so had to pay full price. This offer should be removed from the website unless it works.
I’ve ordered a folding mobility scooter…
I’ve ordered a folding mobility scooter the order is on its way for delivery tomorrow looking forward to receiving i will update once I have tried it so far it’s a very positive review
Space saving, versatile Disability scooter.
We did tons of research before purchasing our next disability scooter. We purchased one from a different company about 9 month's ago and while it was a good scooter, it had a lot of limitations. It was bulky. You had to build it after taking it out of the car and I certainly couldn't get it out, I had to rely on my wife. So we found this one on line, from Betty &Bertie. It's in one unit. You can fold it up and easily pull it like a shopping bag. Easy to travel through London underground. Hospitals, airports. Takes up very little room in the car. Can't wait to use it on our many travels. The staff are amazing. A very nice lady called Ruby helped us so much when ordering it. She was not pushy and was so polite. Highly recommend and look forward to seeing the world a bit more. xxx
friendly and helpful staff
very friendly and helpful staff for telephone order.
havent tried it yet but very good price
Very simple process
Very simple process so far to place my order. Lady on phone was very clear and answered all my questions quickly. Pleasure to deal with and promised delivery could not be better.
Helped quickly on supply of a spare…
Helped quickly on supply of a spare part for my wifes mobility scooter- highly recommended !
I found dealing with Betty and Bertie…
I found dealing with Betty and Bertie very easy and straightforward . Full marks for my experience and I look forward to receiving my new mobility scooter .
Great service and very helpful sales…
Great service and very helpful sales lady. Could do with a few higher chairs in the reception area for people with dodgy knees.
Scooter sold to me was ideal.
Amazing find
To find something we were looking for at a much better price than the high street shops and other websites. Delivery was free whereas others are £50! and also next day delivery. All of this bode very well with me so thank you
Good conversation on phone very helpful…
Good conversation on phone very helpful just wait to see if scooter is everything it should be
Monarch air folding scooter
Easy to order Vicky was very helpful , and a very good price, good delivery time.

Resposta da Betty and Bertie

Resposta da Betty and Bertie
Great experience buying a mobility scooter
Ordered mobility scooter by phone - seamless process. I was going to order online but had a couple of questions.
I had not heard of this company prior to a Google search & it popped up & it appeared more personal- it was much better than the others I contacted.
The lady I spoke with was extremely helpful & informative. The price was competitive & the delivery was fast with good communication.
Would definitely recommend.

Resposta da Betty and Bertie
It was difficult to read about the…
It was difficult to read about the scooter full of adverts over the information
1st Class service
Very friendly and helpful staff nothing was too much trouble.Everything was fully explained.We tried 2 mobility scooters and settled for the latest and lightest one Genie.We will definitely recommend Betty and Bertie to all our friends.

Resposta da Betty and Bertie
Good service given I had a problem with…
Good service given I had a problem with bank all sorted very quickly and order on way

Resposta da Betty and Bertie
A perfect buying experience.
Vickie was extremely helpful and understood my requirements. I wanted a REN 2. She demonstrated everything I needed to know about the scooter. It was just as I had gathered from the marketing material. If, like me, you have any doubts about paying up front to have a scooter delivered for a 14 day trial. Then to have it taken back and payment returned.Do not have any concerns about that. We travelled 260 miles to see and test the scooter. If I had seen and met thembefore I would have let the courier do the travelling for me!

Resposta da Betty and Bertie
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