Betty and Bertie Avaliações 331

After a disappointing start with the delivery of my item where delivery was not met, Vicky from Betty and Bertie contacted me to assure me that my item was on a van and scheduled for delivery the next day. I was offered either a full refund or to give the delivery company another chance. I chose the latter and my item arrived. My husband was absolutely thrilled with his surprise of a Lupin scooter. I can’t thank the company enough for their sincere and empathetic support of my husband’s current health situation. I recommend this company to everyone and wouldn’t hesitate to purchase again. Thank you so much.

Staff couldn't have been more helpful and informative! 😊

Feel great after speaking to Vicky.
She was polite, courteous and very friendly.
I bought the Zinnia X for an amazing price and it
Will be delivered next day.
Fantastic
Thank you

Good friendly advice. Satisfied my request straight away

Vickie made my husband and I very welcome and she showed us the Axis scooter that I was interested in, also an alternative (Lupin). She demonstrated the opening/closing of both machines and allowed me to try them out in the car park. I was very impressed with the service and the would definitely recommend Betty and Bertie to anyone else looking to buy a mobility scooter.

This company gives lots of information on the website and it was easy to speak with Vicki and obtain any other questions to reassure that we have come to the right company. Thank you. Margaret Coombs

The experience was enjoyable. The staff are courteous, friendly and knowledgeable. I will recommend this company without reservation

Friendly people who let me make my mind up

Bettie and Bertie were extremely good and helpful and dealt with my order quickly and efficiently and gave me a quick delivery date. However FedEx who were the delivery company were not good. They did not deliver when advised, they gave differing delivery times and dates and were 24 hours delayed when they eventually delivered even when I told them when I was available and the importance of my waiting for the delivery as I am disabled and needed the hoist to get my scooter in and out of my car. I received no apology from FedEx but B and B were very good.

Scooter sold to me not fit for purpose. 3 faults when less than 16 months old and just out of warranty. Customer service promised to phone back 3 times. But I was left stranded with a faulty scooter and no call back

Excellent website and superb service. I got exactly what I wanted, at an competetive price and delivered next working day. I thoroughly recommend this seller for your mobility aids.

An amazing company to deal with. Many thanks to Ruby who helped us out to get a replacement part that was proving difficult to get hold of. Mum is now mobile again and happy as ever!

This is a great company to deal with for your mobility scooter needs. The staff are very knowledgeable and pleasant to deal with. They make time to listen and guide you in the right direction.

It was fairly easy to order my item but each time I entered my name on the credit card it changed it back. I'm hoping it will go through.

Arrived very promptly in perfect condition. Scooter was easy to operate and excellent quality.

Ruby was so helpful on the phone as I really didn’t know if anyone had what I was trying to find
She found the item sent me and emailed and answered all my questions
Purchase paid for and it s on it way to me all within a few hours
Thank you Ruby

Your sales person was friendly and helpful (forgot her name )

Ordering the mobility scooter was straightforward and it arrived on time with a helpful photocopied manual. I would use the firm again and recommend it to others.

The sale was completed on the phone without any hassle, just how I like, not even a problem getting through.