We now have three bikes through bike club, including one upgrade, and have had nothing but exceptional service. Any queries have been answered quickly, and most importantly our kids love their bikes!... Ver mais

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Veja o que dizem as avaliações
Wanted to join but no bikes avaliable at all for all 3 of my children in different age groups I was expecting better choices and more to pick from or at least to be able to get 1 bike of them but noth... Ver mais
A empresa respondeu
Brilliant. Website is user friendly and bikes are of a high standard. Would highly recommend. Delivery did say it would be delayed a day but then ended up turning up on due date and earlier than alloc... Ver mais
Ashley was really helpful and thorough when dealing with the query on my subscription. Its really reassuring that you can speak to someone on the other end of the phone who understands life's comp... Ver mais
Detalhes da empresa
Sobre Bike Club UK
Escrito pela empresa
Bike Club offers subscription kids' bikes that grow with your child. Pay monthly, and swap your bike for the next size up whenever you need to, no repurchasing, no hassle, and no bike outgrown before its time.
Every bike is serviced and quality-checked before it goes out, and every bike we collect gets a second life with another family rather than going to waste. It's a better way to buy bikes, for your wallet and for the planet.
We deliver nationwide across the UK, and our customer service team is always on hand to help with sizing, swaps, pauses, or anything else you need. We're also a certified B Corp, reflecting our commitment to doing right by our customers, our people, and the environment.
Join the thousands of families already using Bike Club to keep their children riding, without the stress of constant upgrades.
Informações de contato
Easter Industrial Park, Ferry Ln, RM13 9BP, Rainham, Reino Unido
- 020 3608 2017
- info@bikeclub.com
- bikeclub.com
Not sure what size to get?
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Respondeu a 42% das avaliações negativas
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Awesome product and service to help kids get into cycling affordably.
Wanted to get a good quality bike for my kids to enjoy riding for fun and also getting around London. Quality of new and used bikes has been excellent, love the subscription model, easy exchanges, and rapid customer service. Both of my girls now love riding their bikes and it's been made so much better by them having good bikes which fit them perfectly over the last few years. Would highly recommend bike club to anyone wanting to help their kids I to cycling!
I got a nearly new bike for my grandson…
I got a nearly new bike for my grandson which is great. However after receiving it i went on the website and found it was now 50% off for the first year. When i sent them an email expressing my disappointment they immediately responded and gave me the discount. I was very pleasantly surprised but its great to see some companies arent just about profit.
Excellent service & bikes
Absolutely brilliant company and service. We’ve used this for my son since his 3rd birthday. The bikes are fantastic, light weight and easy to ride. We’ve exchanged bikes a number of times and as soon as he has outgrown one. It’s super easy to do and much better than clogging up the garage with bikes that we would struggle to sell or give away. We’ll use this for years to come and would highly recommended to anyone looking for a quality bike for their kids!
Great company
I've been getting bikes for a while now with bike club just now ordered 3rd set of bikes for my 2 boys and can't rate it high enough if things go wrong they are very helpful and quick to solve it the staff are kind friendly and efficient would definitely recommend this service
Exceptional bikes and customer service
We have used this service for three years now and still love it. Our son easily learned to ride on their lighter framed bikes when he was just turned three.
I recently exchanged a bike which was the incorrect size, Sham helped me to find the right bike for my son (even though it was showing out of stock online) and arranged a fast free exchange so we aren't out of a bike for long!
I cannot fault Bike club at all. Highly recommend their bikes.
We love the idea of this service…
We love the idea of this service especially with a little learning to ride his bike and having the option to change out sizes. Unfortunately, we were unable to assemble the bike delivered as a nut was stripped - HOWEVER, Bike club worked above and beyond expectations to rectify the issue and we now have a very happy boy!
Absolutely brilliant
Absolutely brilliant! The whole process is flawless and customer service is 10/10. The bike itself is also amazing and I couldn’t have afforded to buy one of this quality outright so paying a small amount each month until my daughter grows out of it is such a good idea.
Bike Club have been excellent
Bike Club have been excellent. We had an issue with our DHL delivery. Bike Club dealt with it professionally. Excellent communication and customer service. Thank you to Sham from the Bike Club team.
The Bike Club are always superb
The Bike Club are always superb. Whenever I have made contact I always get quick and clear response and the issue dealt with effectively. I recently spoke with Jerome who handled an issue effectively and got a new bike shipped out much to the excitement of my son. Great team!
Great service from bike club
Great service from bike club! We had a breakage on one of our bikes and they sorted it out so quickly and easily!
What a brilliant approach to bicycle…
What a brilliant approach to bicycle ownership, especially for growing children! They have excellent responsive customer service too. I’m really grateful to them for sorting out my issue so quickly and sensibly. Only slight criticism is that the website checkout process is a bit fragile - especially if you hit the back button!
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I can't recommend The Bike Club highly enough! From start to finish, the experience has always been fantastic. Their customer service is absolutely outstanding—every question I have ever had has always bern answered quickly, and the team was always friendly, knowledgeable, and happy to help.
The quality of the bike and accessories is excellent, and everything arrived in perfect condition. You can really tell they take pride in the products they provide.
What impressed me most was the level of customer care. They genuinely go above and beyond to make sure you're happy, making the whole process smooth, stress-free, and enjoyable.
If you're looking for a company that offers high-quality bikes backed by exceptional customer service, The Bike Club is the place to go. I wouldn't hesitate to recommend them and I will definitely continue to use them for as long as possible for my little girls bike upgrades in the future!
Great experience
Great experience. Have been using for several years and no problems at all. Special thanks to Kay who is so helpful.
Great to deal with
Great company. It’s care free cycling for my little ones. Latest quality bikes which can be changed as they grow. Excellent customer service
We have been using Bike Club since 2020…
We have been using Bike Club since 2020 and they have been brilliant. Cannot recommend this service enough. It has got both our boys through their growing stages and saved us the hassle of buying and selling bikes when they grew out of them.
They’re now on adult bikes so we’ve bought those, but for those with little ones, the bike club is a really sustainable and easy way to get your kids on good bikes as they learn.
Great service - much better than chain store bikes
Recommended by a friend after finding that most kids bikes were heavy and poorly made, making it hard for kids to learn. Started with the Cubley 16 and have just upgraded to the Kinder 20. Amazing bikes that kids actually like riding.
We selected a pre owned one this time and looks just as good as new. Daughter loves it.
Everything is so transparent and clear
Everything is so transparent and clear. Super efficient processes, and customer service are so lovely when we did need to discuss something. The bike is brilliant & I love having zero research or shopping to do. I'm grateful to have one less thing taking up space in my brain!
Incredible value and service!
We checked out The Bike Club after a recommendation from our Get Pedal Ready instructor, and we are so glad we did.
Easy Process: Selecting the right first pedal bike was incredibly simple.
Great Value: We chose a used "Re:Bike" with a 12 month 50% discount. With insurance, we pay less than £8 a month (an equivalent from Halfords/Argos would be £150-£200).
Future-Proof: We can exchange it for the next size up for free when our 4yr old outgrows it.
Quick Delivery & Great Condition: It arrived the following week, fully serviced, cleaned, and checked by their mechanics.
Our little boy is extremely happy with his new wheels. Highly recommend!
Highly recommend Bike Club
We have been using the Bike Club for many years now, we always received excellent service, swapping bikes when our daughters need to move up to a bigger bike is very easy and the delivery and swap are seamless. I'd highly recommend Bike Club to anyone looking for good quality bikes for their children.
Incredible introductory offer
Incredible introductory offer, beautiful lightweight, good to go out-of-the-box bike, one very happy child, outstanding customer service… VERY positive experience!
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