We have been using Bikeflights for many years. We have never had a single problem. The online ordering is fairly simple, and they offer packing suggestions as well. The shipping labels are sent to us... Ver mais
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Veja o que dizem as avaliações
As a long and intermittent user, I was irritated by the online interface. Lots of yada without a clear cut " ship a bike" button. That's the key, most important function. All the rest of that should b... Ver mais
UPS and bikeflight got my bike here safely and a day earlier than expected. Even though the box has some evidence of damage, the wrapping and cardboard and the specific ties that the specialized team... Ver mais
I had a great experience shipping a bike from Boulder, CO to Corvallis, OR. Bikeflights offered a way for me to learn the shipping price before I was ready to ship, which was very helpful. The p... Ver mais
Detalhes da empresa
Escrito pela empresa
Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.
Bikeflights.com
Escrito pela empresa
- We ship. You ride.
- The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
- Need a box?
- We have premium, thoughtfully designed and easy-to-pack boxes available.
- Customer Support 7 Days
- You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.
Informações de contato
8000 N Fowler Ave, 97217, Portland, Estados Unidos
- (541) 705-2453
- support@bikeflights.com
- bikeflights.com
4,6
Excelente
54 mil avaliações
Pede aos clientes que avaliem
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The bike arrived in time promised and…
The bike arrived in time promised and in perfect condition.
11 de setembro de 2026
Easy and cheaper than ebay for faster…
Easy and cheaper than ebay for faster delivery time
25 de setembro de 2026
Whenever I call for support the staff…
Whenever I call for support the staff is friendly and very helpful.
18 de setembro de 2026
Pode usar a ajuda de IA para as respostasVer mais
Na Trustpilot, é muito importante o conteúdo humano. Esta empresa também pode acessar nossa ferramenta de resposta auxiliada por IA, que os ajuda a redigir respostas.
There was absolutely no reason to even…
There was absolutely no reason to even use this app…all it did was take my money and send me the shipping labels, all. Which I could have done at the UPS store. I selected a bike store to pack the bike and they told me it would be $150 for them to pack it and drop it off…and I had the original shipping box. Not sure what service they provided.
25 de setembro de 2026
Resposta da Bikeflights.com
Hi Mark,
We’re sorry to hear you were disappointed with your experience. It sounds like there may have been some misunderstanding about how our service works and what is included with a Bikeflights order.
Bikeflights provides the shipping service, including discounted carrier rates, shipping labels, tracking, and support throughout the shipment. Packing and drop-off are separate services provided by the bike shop, and each shop sets its own pricing for those services. We always recommend contacting the selected shop **before placing an order** to confirm that they offer packing/drop-off services, what they charge, and what they need from you. This is especially important if you already have a shipping box, as the shop may have different policies or pricing for using customer-provided packaging.
We’re sorry this wasn’t clearer during your experience. We appreciate the feedback and will look for ways to make the process and expectations around shop services more apparent.
- The Bikeflights Team
seemed straightforward and simple
25 de setembro de 2026
Simple
Simple, clear and helpful.
Shipped safely and so much cheaper than freight or with UPS directly
17 de setembro de 2026
Bike transit made easy
Bike transit made easy! Was easy, quick, straight forward and extremely informative. Can't wait to use the service again.
17 de setembro de 2026
Straightforward experience
24 de setembro de 2026
Always exceptional service with safe…
Always exceptional service with safe and reliable shipping and delivery.
17 de setembro de 2026
Easy even with a break
The making of the shipping label was easy even though it has been a little while since I did one.
24 de setembro de 2026
Not enough instructions/guidance on re-packing
Good customer support. Helpful and fast. Good pricing. Could have used more guidance on re-packing with original packing material and most importantly...no one ever tells you the front of bike will seem to high and box won't close properly unless A) deflate tires. B) Compress the suspension forks with zip ties. Took me an hour to troubleshoot why the bike would not fit into its original box. The manufacturer in China was no help of course. They got back to me too late and they sent me a pic of a totally different bike wrapped up and in a box. It was ridiculous.
17 de setembro de 2026
Excellent service!
Your team helped me when there were complications with the delivery of my bike. Excellent response and service!
22 de setembro de 2026
You have to make sure the measurements…
You have to make sure the measurements are. Exactly the size of your box
24 de setembro de 2026
Easy and Inexpensive
Super easy to get shipping label and great prices! Saved me lots of money to ship some wheels out. Will use bike flights in the future for sure.
24 de setembro de 2026
5 star service
I’ve had a recent interaction with customer service. UPS audit found bike box measurements inaccurate. Re measure resulted in a partial refund of extra charge. Box had taken a hit and was messed up on one end and I learned to round up measurement. In return trip I used a smaller better box. Bike came back in perfect condition, a day early.
17 de setembro de 2026
Great people,great help and great prices
23 de setembro de 2026
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