Bikeflights.com Avaliações 

54.483
•
O TrustScore é 4.5 de um total de 5

4,6

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Veja o que dizem as avaliações

Avaliado com 5 de um total de 5 estrelas

We have been using Bikeflights for many years. We have never had a single problem. The online ordering is fairly simple, and they offer packing suggestions as well. The shipping labels are sent to us... Ver mais

Avaliado com 2 de um total de 5 estrelas

As a long and intermittent user, I was irritated by the online interface. Lots of yada without a clear cut " ship a bike" button. That's the key, most important function. All the rest of that should b... Ver mais

Avaliado com 5 de um total de 5 estrelas

UPS and bikeflight got my bike here safely and a day earlier than expected. Even though the box has some evidence of damage, the wrapping and cardboard and the specific ties that the specialized team... Ver mais

Avaliado com 5 de um total de 5 estrelas

I had a great experience shipping a bike from Boulder, CO to Corvallis, OR. Bikeflights offered a way for me to learn the shipping price before I was ready to ship, which was very helpful. The p... Ver mais


Detalhes da empresa

  1. Empresa de transporte marítimo

Escrito pela empresa

Bikeflights is the best bicycle shipping service, trusted by riders worldwide. We offer faster shipping, dedicated support and premium protection at less cost so that you can ship the best way, guaranteed. Join over one and a half million served —including individuals, bike shops, events and cycling industry businesses— who have used Bikeflights to ship their bikes, wheels, e-bikes and gear with confidence since 2009. Ship the best way with Bikeflights.com. We ship. You ride.

Bikeflights.com

Escrito pela empresa

We ship. You ride.
The best way to ship a bike, e-bike and bike gear. We've been doing it for more than 15 years and served more than 1.5 million bike-related shipments.
Need a box?
We have premium, thoughtfully designed and easy-to-pack boxes available.
Customer Support 7 Days
You can reach our Support Team of fellow cyclists via phone, email and chat Mon-Fri: 6 AM-6 PM PT, Sat-Sun: 7 AM-2 PM PT. Our Virtual Assistant can answer most questions 24/7.

Informações de contato

4,6

Excelente

O TrustScore é 4.5 de um total de 5

54 mil avaliações

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que avaliem

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4,6

Todas as avaliações

(54.483)

2.253 avaliações nos últimos 12 meses

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Avaliado com 5 de um total de 5 estrelas

A Trusted Name That Makes Shipping Bikes Easier.

I enjoy using Bikeflights because many people in the biking community trust the name, which adds to our credibility as well. The Improvements made to the process of accessing labels was greatly appreciated. Plus, it was nice to have additional Bikeflights branding labels to add to the box.

23 de setembro de 2026
Avaliado com 4 de um total de 5 estrelas

The process was quitee forthright and…

The process was quitee forthright and didnt take long.
The only snag was when I sent the shipping label to the location that was shipping, for some reason they did not see it or didn't download the information. Three days later it had not been picked up. I dropped off the label.

18 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Patricia was right on it!

Patricia emailed me right away when she realized that UPS wouldn't confirm the destination address. She was able to get it all set very quickly.
Lifan was on it too.

22 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Expensive but cheaper than going…

Expensive but cheaper than going through UPS directly. For the cost of the shipping fee the premium insurance should be included. Shipping labels are easy and simple enough to create and print. Seems like the best option out there.

22 de setembro de 2026
Avaliado com 5 de um total de 5 estrelas

Because I was unsure about shipping my…

Because I was unsure about shipping my 50lb ebike, I contacted your staff via email. Their responses were immediate and helpful. I had the Trek store in Georgetown DC box my bike. I knew I would need the dimensions but had no idea I would need photos w/tape measure. Thankfully, the Trek store was prepared for that and the rest of the process was seamless. Perhaps it would help in your general on-line info re ebikes to mention that. Not every spot has a tape measure. My bike, with two attached batteries, arrived in perfect condition at its destination. The price was fair, service great and prompt. Thank you.

9 de setembro de 2026
Avaliado com 3 de um total de 5 estrelas

Confusing site experience. Could be better.

We had some trouble filling out the forms. Is it possible your site is not compatible with some browsers?
I did appreciate that your folks called back but I always had to wait for the callback and only once got through right away. But everyone was nice.
Also had some confusion with the labels. They get printed twice and at first we wondered if we had accidentally asked for 4 shipments instead of 2. So we canceled that order and started again and this time ran into the problem with the addresses not being accepted and why did it default to having to put in US? Then only stage one labels came in the email the second time around so we had to call again. When UPS finally came he thought there were 8 boxes he had to pick up not 2. So we will be monitoring the receipts to make sure we were not charged for 8 shipments. Anyway, we survived but it was stressful and it could be better.

22 de setembro de 2026
logotipo da Bikeflights.com

Resposta da Bikeflights.com

Hi Mara,

Thank you for taking the time to share all of this. We’re glad our team was able to help and that everyone you spoke with was friendly, but we’re sorry the overall process was more stressful and confusing than it should have been.

There are several things here we’d like to improve, including the form and address issues, the confusion around the labels printing twice, and the pickup information that made it appear there were more boxes to collect than there actually were. We can understand why seeing duplicate labels and then hearing the UPS driver mention eight boxes would raise concerns about being charged for additional shipments.

The labels printing twice does not necessarily mean you were charged for twice the number of shipments, but we completely understand why it was confusing. We also apologize for the inconvenience of having to wait for callbacks and needing to contact us multiple times to get everything sorted out.

We appreciate your patience throughout the process and, most importantly, your feedback. It helps us identify the areas where we need to make the ordering and shipping experience clearer and easier for our customers.

- The Bikeflights Team

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